Belair Stormwalker
New Member
I am not really sure what to say here exactly, but I have been running Ubuntu on my HP Laptop since 20.04 LTS and had upgraded to 22.04 LTS. Everything was fine until .3 came out and my external video via the HDMI port stopped working and would only boot to the black screen with the flashing underline cursor. I spent months trying everything I could find, including uninstalling the Nvidia drivers, and nothing would fix it. I created a new 22.04.3 LTS installation USB and installed a new install on a blank drive and after the install is finished, it reboots to the same black screen with the flashing cursor. I used to be pretty good with Linux about 20 years ago, but I have lost most of that knowledge over time. I really don't want to abandon Ubuntu, but I am now disabled and cannot afford a new laptop, so I am stuck with this one. Here are a few of the specs for the laptop:
Memory - 16G
Processor - Intel® Core™ i7-5500U CPU @ 2.40GHz × 4
Graphics - NV117 / Mesa Intel® HD Graphics 5500 (BDW GT2)
I am currently having to boot the Ubuntu 22.04.3 LTS install USB to get on here and do anything. Please let me know if there is other information that you need and anything that you think I should try. Here is a paste from inxi:
ubuntu@ubuntu:~$ inxi -Fxz
System:
Kernel: 6.2.0-26-generic arch: x86_64 bits: 64 compiler: N/A Desktop: GNOME
v: 42.9 Distro: Ubuntu 22.04.3 LTS (Jammy Jellyfish)
Machine:
Type: Laptop System: Hewlett-Packard product: HP ENVY 17 Notebook PC
v: 0974120000205F10000630180 serial: <superuser required>
Mobo: Hewlett-Packard model: 229D v: 78.21 serial: <superuser required>
UEFI-[Legacy]: Insyde v: F.36 date: 02/02/2015
Battery:
ID-1: BAT0 charge: 17.8 Wh (39.0%) condition: 45.6/45.6 Wh (100.0%)
volts: 15.2 min: 15.0 model: Hewlett-Packard Primary status: not charging
Device-1: hidpp_battery_2 model: Logitech ERGO M575 Trackball charge: 35%
status: discharging
Device-2: hidpp_battery_3 model: Logitech K350
charge: 70% (should be ignored) status: discharging
CPU:
Info: dual core model: Intel Core i7-5500U bits: 64 type: MT MCP
arch: Broadwell rev: 4 cache: L1: 128 KiB L2: 512 KiB L3: 4 MiB
Speed (MHz): avg: 2555 high: 2609 min/max: 500/3000 cores: 1: 2528 2: 2531
3: 2609 4: 2554 bogomips: 19156
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
Device-1: Intel HD Graphics 5500 vendor: Hewlett-Packard driver: i915
v: kernel arch: Gen-8 bus-ID: 00:02.0
Device-2: NVIDIA GM107M [GeForce GTX 850M] vendor: Hewlett-Packard
driver: nouveau v: kernel arch: Maxwell bus-ID: 0a:00.0 temp: 31.0 C
Device-3: Suyin HP Truevision HD driver: uvcvideo type: USB bus-ID: 1-3:3
Display: x11 server: X.Org v: 1.21.1.4 with: Xwayland v: 22.1.1 driver: X:
loaded: modesetting unloaded: fbdev,vesa dri: iris gpu: i915 resolution:
1: 3840x2160~30Hz 2: N/A
API: OpenGL Message: Unable to show GL data. glxinfo is missing.
Audio:
Device-1: Intel Broadwell-U Audio vendor: Hewlett-Packard
driver: snd_hda_intel v: kernel bus-ID: 00:03.0
Device-2: Intel Wildcat Point-LP High Definition Audio
vendor: Hewlett-Packard driver: snd_hda_intel v: kernel bus-ID: 00:1b.0
API: ALSA v: k6.2.0-26-generic status: kernel-api
Server-1: PipeWire v: 0.3.48 status: off
Server-2: PulseAudio v: 15.99.1 status: active
Network:
Device-1: Qualcomm Atheros AR9485 Wireless Network Adapter
vendor: Hewlett-Packard AR9485/HB125 802.11bgn 1×1 Wi-Fi driver: ath9k
v: kernel bus-ID: 08:00.0
IF: wlo1 state: down mac: <filter>
Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
vendor: Hewlett-Packard driver: r8169 v: kernel port: 4000 bus-ID: 09:00.0
IF: eno1 state: down mac: <filter>
Device-3: Realtek RTL8153 Gigabit Ethernet Adapter driver: r8152 type: USB
bus-ID: 2-2.1:4
IF: enx00e04c680c80 state: up speed: 1000 Mbps duplex: full mac: <filter>
I believe this has something to do with the external video being NVIDIA, but I have not been able to fix it so far. Any help would be greatly appreciated.
Memory - 16G
Processor - Intel® Core™ i7-5500U CPU @ 2.40GHz × 4
Graphics - NV117 / Mesa Intel® HD Graphics 5500 (BDW GT2)
I am currently having to boot the Ubuntu 22.04.3 LTS install USB to get on here and do anything. Please let me know if there is other information that you need and anything that you think I should try. Here is a paste from inxi:
ubuntu@ubuntu:~$ inxi -Fxz
System:
Kernel: 6.2.0-26-generic arch: x86_64 bits: 64 compiler: N/A Desktop: GNOME
v: 42.9 Distro: Ubuntu 22.04.3 LTS (Jammy Jellyfish)
Machine:
Type: Laptop System: Hewlett-Packard product: HP ENVY 17 Notebook PC
v: 0974120000205F10000630180 serial: <superuser required>
Mobo: Hewlett-Packard model: 229D v: 78.21 serial: <superuser required>
UEFI-[Legacy]: Insyde v: F.36 date: 02/02/2015
Battery:
ID-1: BAT0 charge: 17.8 Wh (39.0%) condition: 45.6/45.6 Wh (100.0%)
volts: 15.2 min: 15.0 model: Hewlett-Packard Primary status: not charging
Device-1: hidpp_battery_2 model: Logitech ERGO M575 Trackball charge: 35%
status: discharging
Device-2: hidpp_battery_3 model: Logitech K350
charge: 70% (should be ignored) status: discharging
CPU:
Info: dual core model: Intel Core i7-5500U bits: 64 type: MT MCP
arch: Broadwell rev: 4 cache: L1: 128 KiB L2: 512 KiB L3: 4 MiB
Speed (MHz): avg: 2555 high: 2609 min/max: 500/3000 cores: 1: 2528 2: 2531
3: 2609 4: 2554 bogomips: 19156
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
Device-1: Intel HD Graphics 5500 vendor: Hewlett-Packard driver: i915
v: kernel arch: Gen-8 bus-ID: 00:02.0
Device-2: NVIDIA GM107M [GeForce GTX 850M] vendor: Hewlett-Packard
driver: nouveau v: kernel arch: Maxwell bus-ID: 0a:00.0 temp: 31.0 C
Device-3: Suyin HP Truevision HD driver: uvcvideo type: USB bus-ID: 1-3:3
Display: x11 server: X.Org v: 1.21.1.4 with: Xwayland v: 22.1.1 driver: X:
loaded: modesetting unloaded: fbdev,vesa dri: iris gpu: i915 resolution:
1: 3840x2160~30Hz 2: N/A
API: OpenGL Message: Unable to show GL data. glxinfo is missing.
Audio:
Device-1: Intel Broadwell-U Audio vendor: Hewlett-Packard
driver: snd_hda_intel v: kernel bus-ID: 00:03.0
Device-2: Intel Wildcat Point-LP High Definition Audio
vendor: Hewlett-Packard driver: snd_hda_intel v: kernel bus-ID: 00:1b.0
API: ALSA v: k6.2.0-26-generic status: kernel-api
Server-1: PipeWire v: 0.3.48 status: off
Server-2: PulseAudio v: 15.99.1 status: active
Network:
Device-1: Qualcomm Atheros AR9485 Wireless Network Adapter
vendor: Hewlett-Packard AR9485/HB125 802.11bgn 1×1 Wi-Fi driver: ath9k
v: kernel bus-ID: 08:00.0
IF: wlo1 state: down mac: <filter>
Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
vendor: Hewlett-Packard driver: r8169 v: kernel port: 4000 bus-ID: 09:00.0
IF: eno1 state: down mac: <filter>
Device-3: Realtek RTL8153 Gigabit Ethernet Adapter driver: r8152 type: USB
bus-ID: 2-2.1:4
IF: enx00e04c680c80 state: up speed: 1000 Mbps duplex: full mac: <filter>
I believe this has something to do with the external video being NVIDIA, but I have not been able to fix it so far. Any help would be greatly appreciated.