Wifi is not showing in Ubuntu and bluetooth is not working

[KakashiHatake]

I have installed Ubuntu 22 version in my Asus Vivobook 15 oled version , I tried so many solutions but nothing worked , I tried gemini and chatgpt but still no working solution help me anyone

 

[tpkusr]

Have you tried to install Ubuntu 24.04 LTS. It has newer kernel.

 

[osprey]

I have installed Ubuntu 22 version in my Asus Vivobook 15 oled version , I tried so many solutions but nothing worked , I tried gemini and chatgpt but still no working solution help me anyone

Welcome!
It would helpful for readers if you can describe the "many solutions" and specifically paste the outputs, especially of any errors.

It's usually useful to run a few commands in the terminal to see what the kernel "thinks" about the wifi devices and also see if there is a block. Perhaps open a terminal and run the following commands. The outputs shown are from a machine here just to show the sort of output that readers would find helpful to assist with the issue. This first command below identifies the driver which may or may not be missing from your system:

[~]$ lspci -nnk | grep -A3 -i net
00:14.3 Network controller [0280]: Intel Corporation 700 Series Chipset CNVi WiFi [8086:7a70] (rev 11)
        Subsystem: Intel Corporation Device [8086:0094]
        Kernel driver in use: iwlwifi
        Kernel modules: iwlwifi
--
03:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8125 2.5GbE Controller [10ec:8125] (rev 05)
        Subsystem: ASRock Incorporation Device [1849:8125]
        Kernel driver in use: r8169
        Kernel modules: r8169

This second command will show if the wifi is blocked by the rfkill command:

[~]$ rfkill list
0: hci0: Bluetooth
        Soft blocked: yes
        Hard blocked: no
1: phy0: Wireless LAN
        Soft blocked: yes
        Hard blocked: no

If you can run the rfkill command as the root user, it would help. If the rfkill command is not in your system, you can download it.

You can do a basic check of the network system in the terminal with the following command:

[~]$ ping -c 3 127.0.0.1
PING 127.0.0.1 (127.0.0.1) 56(84) bytes of data.
64 bytes from 127.0.0.1: icmp_seq=1 ttl=64 time=0.042 ms
64 bytes from 127.0.0.1: icmp_seq=2 ttl=64 time=0.039 ms
64 bytes from 127.0.0.1: icmp_seq=3 ttl=64 time=0.040 ms

--- 127.0.0.1 ping statistics ---
3 packets transmitted, 3 received, 0% packet loss, time 2049ms
rtt min/avg/max/mdev = 0.039/0.040/0.042/0.001 ms

If there is no packet loss, as shown in the output on this machine, then the basics look fine.

One needs to identify the driver and the firmware that are needed for the wifi device and then either load it if it's on the system, or install the software and firmware if it's available. That's basically all there is to it if the rest of the networking system is fine.

 

[Brickwizard]

Your screenshot shows Bluetooth is switched off, have you tried just switching it on? Dose wi-fi work? if not you may need to install the correct drivers from the terminal inxi -Nn will tell you the driver chipset and which [if any] drivers are installed.

 

[kc1di]

on some machines secure boot interferes with wifi cards. you may want to make sure it's turned off in bios.

 

[APTI]

I have installed Ubuntu 22 version in my Asus Vivobook 15 oled version , I tried so many solutions but nothing worked , I tried gemini and chatgpt but still no working solution help me anyone

If none of the above solutions work. consider the hardware. You can open the laptop and look for the wifi card. This same card does bluetooth. It will be a plug in about the size of a postage stamp (a postage stamp is what powers snail mail and it is stuck on an envelope). Usually only one screw and 2 long wires. You can replace it with another that physically fits in there. They are on amazon for about $25. You can get one that is linux compatible and problem solved.

 

[theLegionWithin]

I have installed Ubuntu 22 version in my Asus Vivobook 15 oled version , I tried so many solutions but nothing worked

on basically any modern laptop, wifi and bluetooth are the same component - if they're both failing, you may be experiencing a hardware issue (bad connection) - if you crack open the laptop's rear cover look for a little module in a socket that has a few wires leading from it (those wires lead to the antennas) - carefully disconnect the wires (use tweezers), remove the module from its socket and then use canned air on the socket and/or swab the area with a qtip and 99% isopropyl alcohol. when its clean and dried off, reconnect the module/antennas and then see if wifi and bluetooth are detecting (see post #3 by @osprey).

if the issue persists at that point then I'd recommend trying a different distro, just to see if the issue persists (like, use live mode, dont install it). if the issue still persists? you may want to check the asus forums and/or contact asus tech support.

 

[bob466]

When I install a new version of Mint or any other Distro on my old Laptop I always do this...
https://www.linuxfordevices.com/tutorials/linux/connect-to-wifi-on-linux-mint

Select the Wi-Fi icon and enter your Wi-Fi password...easy.