Very happy to join the Linux community.

Drop

New Member
Joined
Oct 25, 2025
Messages
4
Reaction score
6
Credits
39
After years on Windows 95, 7,8,10 and now 11. I cannot stand the new Win11, frankly. I dont want their Office 365 but they are pushing it every day down my throat. I did manage to install Mint and Lubuntu on 2 different laptop (Win10). But I run into a problem on my HP TouchSmart desktop (Win7). I did install Mint on it, but after seeing Lubuntu on my other laptop, i decided to install it also on my desktop so to not have to alternate when working on one or the other. I had to burn a CD to install it. Everything seems fine, but when I open it I get this message. I would like some help, please. Thank You in advance.
 

Attachments

  • IMG_20251024_195614.jpg
    IMG_20251024_195614.jpg
    1.3 MB · Views: 233


That's a fairly generic error which, by itself, can mean a bunch of things. The most common reason is going to be a botched install, as you just did the installation. Before going too far down the rabbit hole, I'd probably just try installing it a 2nd time.

There are all sorts of fun things you can try, but the simplest and quickest is just to try another install. Be careful to make sure everything is finished. Don't reboot until it says you can. Make sure you tell it to perform updates during the installation process.
 
After years on Windows 95, 7,8,10 and now 11. I cannot stand the new Win11, frankly. I dont want their Office 365 but they are pushing it every day down my throat. I did manage to install Mint and Lubuntu on 2 different laptop (Win10). But I run into a problem on my HP TouchSmart desktop (Win7). I did install Mint on it, but after seeing Lubuntu on my other laptop, i decided to install it also on my desktop so to not have to alternate when working on one or the other. I had to burn a CD to install it. Everything seems fine, but when I open it I get this message. I would like some help, please. Thank You in advance.
I prepared a post, and then saw post #2 by @KGIII which I agree is the "simplest and quickest" way to go. Just re-install.

Below is the post I prepared, which may be of interest

The appearance of the grub prompt: grub>, means that the grub bootloader has not installed itself fully and cannot find its configuration file. There are commands that you can use to fix the problem described online, one site showing the process here: https://www.linux.com/tutorials/how-rescue-non-booting-grub-2-linux/.

As a relatively new user of linux, that process may not be viable.

Usually, during installation, the installer asks the user whether or not to install the bootloader, and where to install it. If linux is the only installation for the disk, then grub should be installed on that disk, not on a partition.

The problem with grub could be caused by a number of missteps: failure to set the bootloader's location during installation; the installation .iso file used to burn to the cd was corrupted; the burning process itself was faulty; a problem with the hardware, for example the drive itself. There are other less common issues too.

Possible solutions to the problem are:
1. Follow the instructions from the link above, and then when the linux system is up and running, update grub immediately with a command like: update-grub or grub-mkconfig -o /boot/grub/grub.cfg which will create the evidently missing grub config file. Rebooting the system then should work
2. Re-install the distro with particular attention to the section which references the bootloader. Ensure grub is installed to the disk.
3. Start over with a new installation .iso file which has been checked with the checksum provided by the distro's website. When certain that the .iso file is verified, at least that particular variable in the problem is eliminated. Burning to a cd needs a reliable burning program or command. It's a while since I burnt a cd but one check that was useful was comparing the sizes of the original .iso on the hard drive, and the burnt .iso file on the cd. They need to be the same. From my notes, the burning command on a linux system was:
Code:
wodim -v dev=/dev/sr0 -dao </path/to/installation.iso>
That could be run from a live disk, but wodim might have to be downloaded if it's not present.

For burning from a non-linux distro I can't say.
 
Last edited:
HP do not make themselves as Linux friendly as other brands, I don't know how old the machine is If it was made for Windows 10/11, make sure you turn off both secure boot and windows quick start in the BIOS/UEFI [you can turn secure boot again after set up] whilst there check boot from USB and/or DVD is enabled, always run the distribution in Live/test mode and check everything works before installing
 
Thank you for everyone offers to help. I did try to upload it a second time. What I dont understand is it did work with Linux Mint. The files themselves (Lubuntu), have been installed succesfully on a Win10 but with a USB key. While on the Win7 it was with a CD. Could it be that I did not create the correct image? I will look into the possibles solutions offered by osprey. I did notice 2 or 3 problems appearing during installation. Thanks again.
 
I hope you find solution to your problem, just have in mind that Libreoffice is the only alternative to Office 365 and it is not a program that you will love. It will do the job most of the time but you have to fight it. If we had on Linux software that equals Microsoft, we would have 30% of the market... Welcome to the other side
 
Last edited:
After years on Windows 95, 7,8,10 and now 11. I cannot stand the new Win11, frankly. I dont want their Office 365 but they are pushing it every day down my throat. I did manage to install Mint and Lubuntu on 2 different laptop (Win10). But I run into a problem on my HP TouchSmart desktop (Win7). I did install Mint on it, but after seeing Lubuntu on my other laptop, i decided to install it also on my desktop so to not have to alternate when working on one or the other. I had to burn a CD to install it. Everything seems fine, but when I open it I get this message. I would like some help, please. Thank You in advance.
may the penguin god bless you in your Linux journey
 
Follow up. I started all over again and I did manage to install Lubuntu on my HP TouchSmart 520 (Win7). So very happy with that.
Would somebody be kind enough to tell me where to access the parameters to the Internet. No internet connection at this point. Thank you.
 
HP TouchSmart 520
Hp usualy come with RTL wi-fi, to start with we need to know what chipset and drivers may be installed, from the terminal run inxi -Nn and preferably paste back[you will need either Ethernet or tetherd mobile] you may need to install inxi from your distribution repository [again using alternative means]
 
Follow up. I started all over again and I did manage to install Lubuntu on my HP TouchSmart 520 (Win7).

That's cool and was, what I felt, the easiest solution for you. You're relatively new and the installation was brand new. So, a reinstall is the easiest course of action.

Would somebody be kind enough to tell me where to access the parameters to the Internet. No internet connection at this point. Thank you.

This is a laptop, yes?

If so, does the ethernet jack work?

If not, do you have a USB to ethernet jack?

And, if not that, do you have the ability to tether your cell phone via USB?

It will help to have this information. At some point, you're going to have to have some computer that accesses the 'net. This is so you can download the drivers for the wireless adapter. If your device has an ethernet jack, that's almost certainly going to work out of the box.

Then, you're going to need to work with @Brickwizard. (I'll not interrupt what he's trying to help you with, as I'm sure you're in good hands with him.)

Some hardware vendors do not make it easy to use their hardware unless you're using Windows. Linux is a second-class citizen in many respects. You don't have the associated drivers.

If you can get it online, you can try to simply update your system to pull in the drivers. You'd want proprietary software enabled.

Otherwise, you'll have some work to do to get the wifi working. It'll be a little complicated, so follow the directions carefully and stop to ask questions when you don't know what you're doing. It's okay to ask for more information when you're plugging in unknown commands and using unknown software. In fact, you should be asking questions.
 
After years on Windows 95, 7,8,10 and now 11.
Are you implying that you totally blew off 98, ME, 2000 and XP? It's no wonder you hate 11 - you were never fully indoctrinated. ;) We'll make sure you don't get left unfinished with Linux (maybe).

I don't have experience with any of the distros you mentioned but I have had good luck with Linux on several different HP laptops, the most recent of which is a 2015 vintage Envy x360 "Convertible".
 
Last edited:
Follow up. Lubuntu is now working. ( writing this from my new OS-old computer)I have manage to connect to the internet, I have to use my phone as a router since I live in a remote area. This is working, very happy. Even manage to download pictures from the phone to this computer. Now, I would like to regain the tactile screen, can anybody be kind enough to send me in the right direction to do this. Thank you for your support.
 
I would like to regain the tactile screen,
this may help

 
Welcome to the Forum.
1762121719049.gif
 


Follow Linux.org


Top