Internet not working on Linux Mint

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Ezio auditore

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The wifi is connected and it is perfectly working on all my other devices but in Linux mint the internet is not working. I have to reboot the system to get it working again and again. I updated my drivers using sudo apt upgrade and update. Did all that and driver manager doesn't show any drivers available to download too.
When i did ping 1.1.1.1 it said "network is unreachable".

The thing is it works for some time and goes off again.
 


what's the report of inxi -Nn
 
Brickwizard said:
what's the report of inxi -Nn
Click to expand...
Network:
Device-1: Realtek RTL8111/8168/8211/8411 PCI Express Gigabit Ethernet
driver: r8169
IF: enp2s0 state: down mac: d8:d0:90:47:b3:9f
Device-2: Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter
driver: ath10k_pci
IF: wlp3s0 state: up mac: c0:b5:d7:8e:31:bf

this is what i got
 
what is the output of ...

Code: 
ip addr

and

Code: 
nmcli dev wifi list
 
That looks OK to me, there could be mismatch with the Wi-Fi and Bluetooth, which effects some machines, in which case try disabling Bluetooth if wi-fi works ok then we need to find what's causing the miss match
 
Brickwizard said:
That looks OK to me, there could be mismatch with the Wi-Fi and Bluetooth, which effects some machines, in which case try disabling Bluetooth if wi-fi works ok then we need to find what's causing the miss match
Click to expand...
How do I find the cause?
 
dos2unix said:
what is the output of ...

Code: 
ip addr

and

Code: 
nmcli dev wifi list
Click to expand...
1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN group default qlen 1000
link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00
inet 127.0.0.1/8 scope host lo
valid_lft forever preferred_lft forever
inet6 ::1/128 scope host noprefixroute
valid_lft forever preferred_lft forever
2: enp2s0: <NO-CARRIER,BROADCAST,MULTICAST,UP> mtu 1500 qdisc fq_codel state DOWN group default qlen 1000
link/ether d8:d0:90:47:b3:9f brd ff:ff:ff:ff:ff:ff
3: wlp3s0: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc noqueue state UP group default qlen 1000
link/ether c0:b5:d7:8e:31:bf brd ff:ff:ff:ff:ff:ff
inet 192.168.1.35/24 brd 192.168.1.255 scope global dynamic noprefixroute wlp3s0
valid_lft 86137sec preferred_lft 86137sec
inet6 2001:4490:4e85:3bf8:7e1:135a:a251:117d/64 scope global temporary dynamic
valid_lft 604540sec preferred_lft 85622sec
inet6 2001:4490:4e85:3bf8:db99:862d:273d:3a3a/64 scope global dynamic mngtmpaddr noprefixroute
valid_lft 2591824sec preferred_lft 604624sec
inet6 fe80::94bf:898d:56d7:711/64 scope link noprefixroute
valid_lft forever preferred_lft forever
 
dos2unix said:
what is the output of ...

Code: 
ip addr

and

Code: 
nmcli dev wifi list
Click to expand...
IN-USE BSSID SSID MODE CHAN RATE SIGNAL BARS SECURITY
8C:C7:C3:D0:4B:C7 RMSD Infra 1 130 Mbit/s 100 ▂▄▆█ WPA1 WPA2
* 8C:C7:C3:D0:4B:C3 RMSD-5G Infra 36 270 Mbit/s 100 ▂▄▆█ WPA1 WPA2
 
dos2unix said:
Ok, can you ping 192.168.1.1
Click to expand...
PING 192.168.1.1 (192.168.1.1) 56(84) bytes of data.
64 bytes from 192.168.1.1: icmp_seq=1 ttl=64 time=2.82 ms
64 bytes from 192.168.1.1: icmp_seq=2 ttl=64 time=2.81 ms
64 bytes from 192.168.1.1: icmp_seq=3 ttl=64 time=2.72 ms
64 bytes from 192.168.1.1: icmp_seq=4 ttl=64 time=5.08 ms
64 bytes from 192.168.1.1: icmp_seq=5 ttl=64 time=5.19 ms
64 bytes from 192.168.1.1: icmp_seq=6 ttl=64 time=2.82 ms
64 bytes from 192.168.1.1: icmp_seq=7 ttl=64 time=2.89 ms
64 bytes from 192.168.1.1: icmp_seq=8 ttl=64 time=2.81 ms
64 bytes from 192.168.1.1: icmp_seq=9 ttl=64 time=5.08 ms

it goes on. with diff in ms
 
So then, it seems you are on the network, connected to your router.
The problem doesn't appear to be Linux connectivity.

There are few more things we can check.

Code: 
netstat -nr

Code: 
resolvectl

Code: 
ping google.com
 
Intermittent problems are the hardest to find, whatever blue tooth peripherals you have connected, then the only way I can see is trial and error, disconnect one at a time until the Wi-Fi works
 
I have what I call a shot in the dark, but it's just not there yet. I need more information.

What is the make and model of your computer?
 
KGIII said:
I have what I call a shot in the dark, but it's just not there yet. I need more information.

What is the make and model of your computer?
Click to expand...
System:
Kernel: 6.8.0-63-generic arch: x86_64 bits: 64 compiler: gcc v: 13.3.0 clocksource: tsc
Desktop: Cinnamon v: 6.4.8 tk: GTK v: 3.24.41 wm: Muffin v: 6.4.1 vt: 7 dm: LightDM v: 1.30.0
Distro: Linux Mint 22.1 Xia base: Ubuntu 24.04 noble
Machine:
Type: Laptop System: Dell product: Vostro 3580 v: N/A serial: <superuser required> Chassis:
type: 10 serial: <superuser required>
Mobo: Dell model: 0736F2 v: A00 serial: <superuser required> part-nu: 08CB
uuid: <superuser required> UEFI: Dell v: 1.30.0 date: 04/10/2024
Battery:
ID-1: BAT0 charge: 24.1 Wh (84.3%) condition: 28.6/42.0 Wh (68.1%) volts: 11.8 min: 11.4
model: SMP DELL VM73283 type: Li-poly serial: <filter> status: discharging
CPU:
Info: quad core model: Intel Core i5-8265U bits: 64 type: MT MCP smt: enabled
arch: Comet/Whiskey Lake note: check rev: C cache: L1: 256 KiB L2: 1024 KiB L3: 6 MiB
Speed (MHz): avg: 1937 high: 3362 min/max: 400/3900 cores: 1: 3362 2: 400 3: 400 4: 3216 5: 401
6: 2689 7: 2639 8: 2396 bogomips: 28800
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
Device-1: Intel WhiskeyLake-U GT2 [UHD Graphics 620] vendor: Dell driver: i915 v: kernel
arch: Gen-9.5 ports: active: eDP-1 empty: DP-1,HDMI-A-1,HDMI-A-2 bus-ID: 00:02.0
chip-ID: 8086:3ea0 class-ID: 0300
Device-2: AMD Jet PRO [Radeon R5 M230 / R7 M260DX Radeon 520/610 Mobile] vendor: Dell
driver: radeon v: kernel arch: GCN-1 pcie: speed: 8 GT/s lanes: 4 bus-ID: 01:00.0
chip-ID: 1002:6665 class-ID: 0380 temp: 53.0 C
Device-3: Realtek Integrated_Webcam_HD driver: uvcvideo type: USB rev: 2.0 speed: 480 Mb/s
lanes: 1 bus-ID: 1-6:3 chip-ID: 0bda:5520 class-ID: 0e02 serial: <filter>
Display: x11 server: X.Org v: 21.1.11 with: Xwayland v: 23.2.6 driver: X:
loaded: modesetting,radeon unloaded: fbdev,vesa dri: iris gpu: i915 display-ID: :0 screens: 1
Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.00x11.22") s-diag: 582mm (22.93")
Monitor-1: eDP-1 model: BOE Display 0x0802 res: 1920x1080 hz: 60 dpi: 142
size: 344x193mm (13.54x7.6") diag: 394mm (15.5") modes: 1920x1080
API: EGL v: 1.5 hw: drv: intel iris drv: amd radeonsi platforms: device: 0 drv: iris device: 1
drv: radeonsi device: 2 drv: swrast gbm: drv: iris surfaceless: drv: iris x11: drv: iris
inactive: wayland
API: OpenGL v: 4.6 compat-v: 4.5 vendor: intel mesa v: 24.2.8-1ubuntu1~24.04.1 glx-v: 1.4
direct-render: yes renderer: Mesa Intel UHD Graphics 620 (WHL GT2) device-ID: 8086:3ea0
Audio:
Device-1: Intel Cannon Point-LP High Definition Audio vendor: Dell driver: snd_hda_intel
v: kernel bus-ID: 00:1f.3 chip-ID: 8086:9dc8 class-ID: 0403
API: ALSA v: k6.8.0-63-generic status: kernel-api
Server-1: PipeWire v: 1.0.5 status: active with: 1: pipewire-pulse status: active
2: wireplumber status: active 3: pipewire-alsa type: plugin
Network:
Device-1: Realtek RTL8111/8168/8211/8411 PCI Express Gigabit Ethernet
vendor: Dell RTL8111/8168/8411 driver: r8169 v: kernel pcie: speed: 2.5 GT/s lanes: 1 port: 3000
bus-ID: 02:00.0 chip-ID: 10ec:8168 class-ID: 0200
IF: enp2s0 state: down mac: <filter>
Device-2: Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter vendor: Dell
driver: ath10k_pci v: kernel pcie: speed: 2.5 GT/s lanes: 1 bus-ID: 03:00.0 chip-ID: 168c:0042
class-ID: 0280
IF: wlp3s0 state: up mac: <filter>
Bluetooth:
Device-1: Qualcomm Atheros driver: btusb v: 0.8 type: USB rev: 2.0 speed: 12 Mb/s lanes: 1
bus-ID: 1-10:4 chip-ID: 0cf3:e009 class-ID: e001
Report: hciconfig ID: hci0 rfk-id: 0 state: down bt-service: enabled,running rfk-block:
hardware: no software: yes address: <filter>
RAID:
Hardware-1: Intel 82801 Mobile SATA Controller [RAID mode] driver: ahci v: 3.0 port: 5060
bus-ID: 00:17.0 chip-ID: 8086:282a rev: N/A class-ID: 0104
Drives:
Local Storage: total: 931.51 GiB used: 33.85 GiB (3.6%)
ID-1: /dev/sda vendor: Western Digital model: WD10SPZX-75Z10T3 size: 931.51 GiB speed: 6.0 Gb/s
tech: HDD rpm: 5400 serial: <filter> fw-rev: 4514 scheme: GPT
Partition:
ID-1: / size: 228.12 GiB used: 33.85 GiB (14.8%) fs: ext4 dev: /dev/sda3
ID-2: /boot/efi size: 512 MiB used: 6.1 MiB (1.2%) fs: vfat dev: /dev/sda2
Swap:
ID-1: swap-1 type: file size: 2 GiB used: 0 KiB (0.0%) priority: -2 file: /swapfile
USB:
Hub-1: 1-0:1 info: hi-speed hub with single TT ports: 12 rev: 2.0 speed: 480 Mb/s lanes: 1
chip-ID: 1d6b:0002 class-ID: 0900
Device-1: 1-5:2 info: Shenzhen Goodix Fingerprint Reader type: abstract (modem),CDC-data
driver: cdc_acm interfaces: 2 rev: 2.0 speed: 12 Mb/s lanes: 1 power: 100mA chip-ID: 27c6:5301
class-ID: 0a00 serial: <filter>
Device-2: 1-6:3 info: Realtek Integrated_Webcam_HD type: video driver: uvcvideo interfaces: 2
rev: 2.0 speed: 480 Mb/s lanes: 1 power: 500mA chip-ID: 0bda:5520 class-ID: 0e02 serial: <filter>
Device-3: 1-10:4 info: Qualcomm Atheros type: bluetooth driver: btusb interfaces: 2 rev: 2.0
speed: 12 Mb/s lanes: 1 power: 100mA chip-ID: 0cf3:e009 class-ID: e001
Hub-2: 2-0:1 info: super-speed hub ports: 6 rev: 3.1 speed: 10 Gb/s lanes: 1 chip-ID: 1d6b:0003
class-ID: 0900
Sensors:
System Temperatures: cpu: 60.0 C pch: 58.0 C mobo: 46.0 C gpu: radeon temp: 53.0 C
Fan Speeds (rpm): cpu: 0
Repos:
Packages: 2059 pm: dpkg pkgs: 2043 pm: flatpak pkgs: 16
No active apt repos in: /etc/apt/sources.list
Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
1: deb http: //packages.linuxmint.com xia main upstream import backport
2: deb http: //archive.ubuntu.com/ubuntu noble main restricted universe multiverse
3: deb http: //archive.ubuntu.com/ubuntu noble-updates main restricted universe multiverse
4: deb http: //archive.ubuntu.com/ubuntu noble-backports main restricted universe multiverse
5: deb http: //security.ubuntu.com/ubuntu/ noble-security main restricted universe multiverse
Active apt repos in: /etc/apt/sources.list.d/protonvpn-stable.sources
1: deb https: //repo.protonvpn.com/debian stable main
Info:
Memory: total: 8 GiB available: 7.61 GiB used: 2.02 GiB (26.6%)
Processes: 251 Power: uptime: 14m states: freeze,mem suspend: deep wakeups: 0
hibernate: disabled Init: systemd v: 255 target: graphical (5) default: graphical
Compilers: gcc: 13.3.0 Client: Cinnamon v: 6.4.8 inxi: 3.3.34
 
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