Solved Issues with freezing

[Eepy_Onyx]

Hey, I'm really new to Linux and trying to use Xubuntu as a primary OS, however I'm having an issue where it'll freeze for a few seconds doing specific tasks, such as displaying FPS (A default setting option) or running FireFox at all. It's really annoying and I'd like to try and fix it if anyone could help. I have no problems running Windows 11 on my device and I'm a bit confused why only running firefox or displaying FPS when I'm not over 1/4 usage on Memory or CPU would cause freezing

Thanks in advance.

Hey, back to say that it was a driver issue it looks like. I updated them to get something else working and I haven't had any freezing issues at all since. Thanks for trying to help, I just completely forgot I made this post until now-

 

[Alexzee]

Sorry to hear your having performance issue's, ie) freezing.

Welcome to Linux.org!

There are a few things that could be going on that come to mind.
A driver issue, a graphics card may need adjustments, and how the system management settings are set. Also, it's been my experience that sometimes the XFCE DE is missing libraries or other little engines to help the system or app's to work well.

Run these commands when you can so we can have a look at your system. Post the output that the command-line terminal returns please.

lspci

grep MemTotal /proc/meminfo | tr -s ' ' | cut -d ' ' -f2

free

Is this a desktop pc or a laptop?

Have you updated your Xubuntu distro since your fresh installaiton?
And, lastly did you check the integrity of the .iso file of your Xubuntu download?

 

[Eepy_Onyx]

Sorry to hear your having performance issue's, ie) freezing.

Welcome to Linux.org!

There are a few things that could be going on that come to mind.
A driver issue, a graphics card may need adjustments, and how the system management settings are set. Also, it's been my experience that sometimes the XFCE DE is missing libraries or other little engines to help the system or app's to work well.

Run these commands when you can so we can have a look at your system. Post the output that the command-line terminal returns please.

lspci

grep MemTotal /proc/meminfo | tr -s ' ' | cut -d ' ' -f2

free

Is this a desktop pc or a laptop?

Have you updated your Xubuntu distro since your fresh installaiton?
And, lastly did you check the integrity of the .iso file of your Xubuntu download?

This was the output for lspci:
00:00.0 Host bridge: Intel Corporation 8th Gen Core Processor Host Bridge/DRAM Registers (rev 07)

00:01.0 PCI bridge: Intel Corporation 6th-10th Gen Core Processor PCIe Controller (x16) (rev 07)
00:12.0 Signal processing controller: Intel Corporation Cannon Lake PCH Thermal Controller (rev 10)
00:14.0 USB controller: Intel Corporation Cannon Lake PCH USB 3.1 xHCI Host Controller (rev 10)
00:14.2 RAM memory: Intel Corporation Cannon Lake PCH Shared SRAM (rev 10)
00:15.0 Serial bus controller: Intel Corporation Cannon Lake PCH Serial IO I2C Controller #0 (rev 10)
00:15.1 Serial bus controller: Intel Corporation Cannon Lake PCH Serial IO I2C Controller #1 (rev 10)
00:16.0 Communication controller: Intel Corporation Cannon Lake PCH HECI Controller (rev 10)
00:17.0 SATA controller: Intel Corporation Cannon Lake PCH SATA AHCI Controller (rev 10)
00:1c.0 PCI bridge: Intel Corporation Cannon Lake PCH PCI Express Root Port #5 (rev f0)
00:1c.5 PCI bridge: Intel Corporation Cannon Lake PCH PCI Express Root Port #6 (rev f0)
00:1d.0 PCI bridge: Intel Corporation Cannon Lake PCH PCI Express Root Port #9 (rev f0)
00:1e.0 Communication controller: Intel Corporation Cannon Lake PCH Serial IO UART Host Controller (rev 10)
00:1f.0 ISA bridge: Intel Corporation H370 Chipset LPC/eSPI Controller (rev 10)
00:1f.3 Audio device: Intel Corporation Cannon Lake PCH cAVS (rev 10)
00:1f.4 SMBus: Intel Corporation Cannon Lake PCH SMBus Controller (rev 10)
00:1f.5 Serial bus controller: Intel Corporation Cannon Lake PCH SPI Controller (rev 10)
01:00.0 VGA compatible controller: NVIDIA Corporation AD107 [GeForce RTX 4060] (rev a1)
01:00.1 Audio device: NVIDIA Corporation AD107 High Definition Audio Controller (rev a1)
02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8211/8411 PCI Express Gigabit Ethernet Controller (rev 16)
03:00.0 Network controller: Realtek Semiconductor Co., Ltd. RTL8822BE 802.11a/b/g/n/ac WiFi adapter
04:00.0 Non-Volatile memory controller: Toshiba Corporation BG3 x2 NVMe SSD Controller (DRAM-less) (rev 01)

For grep it gave me:
16250420

And for free it gave me:
total used free shared buff/cache available

Mem:        16250420     5059832     1924416      630700    10237312    11190588
Swap:         524284           0      524284

I'm using a desktop computer and one of the first things I did after installing the distro was update it

While I was typing this it seems everything managed to fix itself? I can run FireFox fine and the FPS monitor is fine? I have no idea why it started working but I'm not complaining

 

[Condobloke]

G'day Eepy_Onyx, Welcome to Linux.org

Yes, there would be no complaints when something behaves itself....just as long as it keeps on behaving.

You said you updated, was there an update for a kernel in among the updates installed ?

Any reboot since you updated?

 

[APTI]

problems with freezing are usually a physical issue. at least most of the time.
things to check on. RAM. make sure you have enough to do what you are working on otherwise swap files will cause lag and freeze. I suggest at least 8G RAM when using something like gnome. Most others will be happy at 8G also.

another issue is hard drive or ssd problem. Run a S.M.A.R.T. Test on the drive and look for any kind of error. especially seek error or read error. Any errors over zero, even though they say it is within tolerance, will cause you freezes. To run the test you will have to see what your distro uses to do it but most of the time the disk utility will have a section for smart. You can also run a smart test on the drive which I highly recommend. Those are the 2 areas that are most likely to cause the issue you describe and easiest to diagnose. Once those are ruled out you can do the other more complicated things people will suggest. But keep it simple to start. Always good to make sure you have no physical issues before diving into other things.

 

[KGIII]

It could also have been updating (if you elected to do so), as it was a fresh install. That means it could've done something like updating a driver or whatnot. Linux isn't really 'self-healing'. It very much only does what you tell it to do, unlike other operating systems.

 

[bob466]

Welcome to the Forum.

How much free space is on your SSD and is it optimized for performance ?

You should have at least 20% of free space at all times...What do you have Trim and swappieness set to ? I assume you have an SSD...as APTI said...run the SMART test.

 

[Alexzee]

This was the output for lspci:
00:00.0 Host bridge: Intel Corporation 8th Gen Core Processor Host Bridge/DRAM Registers (rev 07)

00:01.0 PCI bridge: Intel Corporation 6th-10th Gen Core Processor PCIe Controller (x16) (rev 07)
00:12.0 Signal processing controller: Intel Corporation Cannon Lake PCH Thermal Controller (rev 10)
00:14.0 USB controller: Intel Corporation Cannon Lake PCH USB 3.1 xHCI Host Controller (rev 10)
00:14.2 RAM memory: Intel Corporation Cannon Lake PCH Shared SRAM (rev 10)
00:15.0 Serial bus controller: Intel Corporation Cannon Lake PCH Serial IO I2C Controller #0 (rev 10)
00:15.1 Serial bus controller: Intel Corporation Cannon Lake PCH Serial IO I2C Controller #1 (rev 10)
00:16.0 Communication controller: Intel Corporation Cannon Lake PCH HECI Controller (rev 10)
00:17.0 SATA controller: Intel Corporation Cannon Lake PCH SATA AHCI Controller (rev 10)
00:1c.0 PCI bridge: Intel Corporation Cannon Lake PCH PCI Express Root Port #5 (rev f0)
00:1c.5 PCI bridge: Intel Corporation Cannon Lake PCH PCI Express Root Port #6 (rev f0)
00:1d.0 PCI bridge: Intel Corporation Cannon Lake PCH PCI Express Root Port #9 (rev f0)
00:1e.0 Communication controller: Intel Corporation Cannon Lake PCH Serial IO UART Host Controller (rev 10)
00:1f.0 ISA bridge: Intel Corporation H370 Chipset LPC/eSPI Controller (rev 10)
00:1f.3 Audio device: Intel Corporation Cannon Lake PCH cAVS (rev 10)
00:1f.4 SMBus: Intel Corporation Cannon Lake PCH SMBus Controller (rev 10)
00:1f.5 Serial bus controller: Intel Corporation Cannon Lake PCH SPI Controller (rev 10)
01:00.0 VGA compatible controller: NVIDIA Corporation AD107 [GeForce RTX 4060] (rev a1)
01:00.1 Audio device: NVIDIA Corporation AD107 High Definition Audio Controller (rev a1)
02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8211/8411 PCI Express Gigabit Ethernet Controller (rev 16)
03:00.0 Network controller: Realtek Semiconductor Co., Ltd. RTL8822BE 802.11a/b/g/n/ac WiFi adapter
04:00.0 Non-Volatile memory controller: Toshiba Corporation BG3 x2 NVMe SSD Controller (DRAM-less) (rev 01)

For grep it gave me:
16250420

And for free it gave me:
total used free shared buff/cache available

Mem:        16250420     5059832     1924416      630700    10237312    11190588
Swap:         524284           0      524284

I'm using a desktop computer and one of the first things I did after installing the distro was update it

While I was typing this it seems everything managed to fix itself? I can run FireFox fine and the FPS monitor is fine? I have no idea why it started working but I'm not complaining

I've had things happen like this too.
Glad your system is running right now.

Some Linux users have reported freezing with the Nvidia RTX 4060.
Read this in the Nvidia Developer Forums, Reddit and with the Nobara distro and gaming performance.

If it happens again I'd first check the nvidia driver and see if the kernel is using the open src driver rather than the nvidia propriety driver.

Geforce Driver Results | NVIDIA

Geforce Driver Results | NVIDIA

www.nvidia.com

Then check if there are any input/output errors being reported by S.M.A.R.T.

 

[giuseppe.rinaldi]

Glad to hear it’s working now!
It’s honestly wild how sometimes just updating or rebooting can fix stuff like that. I’ve had similar issues before — things freeze, glitch out, and then suddenly just behave after a reboot or after all background updates finish.
Since you’re running an RTX 4060, definitely keep an eye on which graphics driver you’re using. I’ve seen some people run into small hiccups unless they switch from the open-source nouveau driver to the proprietary NVIDIA one. It can make a big difference in performance and stability.
Anyway, hope it keeps running smooth for you — Xubuntu’s a solid choice!