Proton.me not liking firefox version. Says its not compatable

[securitydog77]

When I did an update on software on my ubuntu, and then tried to bring up Proton.me in Firefox, it stated it was not compatable and I needed to update Firefox. Can't seem to update Firefox.

 

[ron.alan]

What version of FF is it? What version of Ubuntu?

 

[securitydog77]

What version of FF is it? What version of Ubuntu?

Firefox 130.0 Ubuntu 24.04 amd 64. Can't seem to get Firefox more updated.

 

[Condobloke]

Latest version of Firefox is 153.00

came as an update on Linux Mint, yesterday 25th July

 

[ron.alan]

What happens when you try to update Firefox? Are you using the version from Ubuntu's repos? Or a version from somewhere else?

 

[The Duck]

Firefox 130.0 Ubuntu 24.04 amd 64. Can't seem to get Firefox more updated.

Most likely running Firefox Snap package.

Open terminal and copy and paste one at a time press enter and then enter password when asked.

sudo apt update && sudo apt upgrade

sudo snap refresh

 

[securitydog77]

Latest version of Firefox is 153.00

came as an update on Linux Mint, yesterday 25th July

Mine is Ubuntu. Have not received it yet, 26 July 2026.

 

[Smilax]

Probably not helpful but related: I use the Proton client rather than a browser. It helps keep problems isolated.

 

[securitydog77]

Explain pls

 

[Smilax]

Explain pls

We are talking about Proton email service, right? They provide client software for accessing email/calendar/other features that is a stand along program, no web browser needed. You can find it on their Downloads page.

 

[Condobloke]

@securitydog77, there are suggestions in this post up above, posted by @The Duck, which you may have missed. Well worth running.

Post in thread 'Proton.me not liking firefox version. Says its not compatable'

Yesterday at 12:57 AM

Firefox 130.0 Ubuntu 24.04 amd 64. Can't seem to get Firefox more updated.

Most likely running Firefox Snap package.

Open terminal and copy and paste one at a time press enter and then enter password when asked.

sudo apt update && sudo apt upgrade

sudo snap refresh

• The Duck

• 

 

[securitydog77]

What happens when you try to update Firefox? Are you using the version from Ubuntu's repos? Or a version from somewhere else?

I have tried updating from the Ubuntu software updater and from the command line.
I am sorta new so that is what I know I have done so far.

 

[ron.alan]

I have tried updating from the Ubuntu software updater

What I'm asking is, where/how did you initially install Firefox? From the Ubuntu repos, or somewhere else?

Look at post #6 here, from The Duck. Have you tried his suggestions?

 

[securitydog77]

What I'm asking is, where/how did you initially install Firefox? From the Ubuntu repos, or somewhere else?

Look at post #6 here, from The Duck. Have you tried his suggestions?

I believe it was with the Ubuntu distro. Do not remember downloading it. Still learning to download stuff.

 

[securitydog77]

I believe it was with the Ubuntu distro. Do not remember downloading it. Still learning to download stuff.

Most likely running Firefox Snap package.

Open terminal and copy and paste one at a time press enter and then enter password when asked.

sudo apt update && sudo apt upgrade

sudo snap refresh

Did as recommended.
Rebooted, still shows Firefox as 130.

 

[f33dm3bits]

Not too familiar with snaps but you can share the output of the following?

snap list | grep -i firefox

It could be that you need to add "sudo" in front of it