Proton.me not liking firefox version. Says its not compatable

[securitydog77]

When I did an update on software on my ubuntu, and then tried to bring up Proton.me in Firefox, it stated it was not compatable and I needed to update Firefox. Can't seem to update Firefox.

 

[ron.alan]

What version of FF is it? What version of Ubuntu?

 

[securitydog77]

What version of FF is it? What version of Ubuntu?

Firefox 130.0 Ubuntu 24.04 amd 64. Can't seem to get Firefox more updated.

 

[Condobloke]

Latest version of Firefox is 153.00

came as an update on Linux Mint, yesterday 25th July

 

[ron.alan]

What happens when you try to update Firefox? Are you using the version from Ubuntu's repos? Or a version from somewhere else?

 

[The Duck]

Firefox 130.0 Ubuntu 24.04 amd 64. Can't seem to get Firefox more updated.

Most likely running Firefox Snap package.

Open terminal and copy and paste one at a time press enter and then enter password when asked.

sudo apt update && sudo apt upgrade

sudo snap refresh

 

[securitydog77]

Latest version of Firefox is 153.00

came as an update on Linux Mint, yesterday 25th July

Mine is Ubuntu. Have not received it yet, 26 July 2026.

 

[Smilax]

Probably not helpful but related: I use the Proton client rather than a browser. It helps keep problems isolated.

 

[securitydog77]

Explain pls

 

[Smilax]

Explain pls

We are talking about Proton email service, right? They provide client software for accessing email/calendar/other features that is a stand along program, no web browser needed. You can find it on their Downloads page.

 

[Condobloke]

@securitydog77, there are suggestions in this post up above, posted by @The Duck, which you may have missed. Well worth running.

Post in thread 'Proton.me not liking firefox version. Says its not compatable'

Yesterday at 12:57 AM

Firefox 130.0 Ubuntu 24.04 amd 64. Can't seem to get Firefox more updated.

Most likely running Firefox Snap package.

Open terminal and copy and paste one at a time press enter and then enter password when asked.

sudo apt update && sudo apt upgrade

sudo snap refresh

• The Duck

• 

 

[securitydog77]

What happens when you try to update Firefox? Are you using the version from Ubuntu's repos? Or a version from somewhere else?

I have tried updating from the Ubuntu software updater and from the command line.
I am sorta new so that is what I know I have done so far.

 

[ron.alan]

I have tried updating from the Ubuntu software updater

What I'm asking is, where/how did you initially install Firefox? From the Ubuntu repos, or somewhere else?

Look at post #6 here, from The Duck. Have you tried his suggestions?