No sound through laptop speakers

[TacitusKilgore]

Hello community.

New Linux user as of 4 days ago. I am using Linux Mint Cinnamon.

My issue is this: I have sound coming through Bluetooth headset, wired headset and even my TV when I connect my laptop using HDMI. However I have no sound on my laptop internal speakers. I have gone through just about every troubleshooting suggestion I could find online, I even did a fresh re-install of Mint, but my issue is still not fixed. When I go through Terminal and use the pavucontrol command, the volume control window comes up, I can see the audio bar registering sound, but no sound comes out. Nothing is muted (as I stated I've gone through every troubleshooting process I could find). I have even tried the old kernel. When I first installed Mint I had sound coming from my laptop internal speakers and now nothing.

Any help would be appreciated.

 

[TacitusKilgore]

Every device, when I cycle through them all, work except for the Speaker Raptor Lake-P/U/H cAVS

 

[Condobloke]

G'day TacitusKilgore, Welcome to Linux.org

One of our members ( @osprey ) does well with sound issues.....the link below shows one of his posts.

The terminal commands will be useful to him, when he see this post. (keep in mind , the site is international and peoples awake and asleep times vary widely)

Post in thread 'Audio detected by pulseaudio control, but is not playing through speakers - Mint XFCE 22.2'

Oct 28, 2025

I am on Linux mint Xfce 22.2 and am new to Linux as a whole. Audio is not playing through speakers or wired headphones, despite being detected by pulseaudio volume control. This affects all programs. This is not an issue on the windows 11 installation which I have dual booted alongside mint, but has been an issue in the live session of mint.

Thank you,

Jerf

Welcome. You mention you are new to linux, which may be a challenge in relation to the following investigation of the sound system, but since it's the most efficient way I'm familiar with, perhaps you can run with it. It's all...

• osprey

• 
• 

 

[TacitusKilgore]

G'day TacitusKilgore, Welcome to Linux.org

One of our members ( @osprey ) does well with sound issues.....the link below shows one of his posts.

The terminal commands will be useful to him, when he see this post. (keep in mind , the site is international and peoples awake and asleep times vary widely)

Post in thread 'Audio detected by pulseaudio control, but is not playing through speakers - Mint XFCE 22.2'

Oct 28, 2025

I am on Linux mint Xfce 22.2 and am new to Linux as a whole. Audio is not playing through speakers or wired headphones, despite being detected by pulseaudio volume control. This affects all programs. This is not an issue on the windows 11 installation which I have dual booted alongside mint, but has been an issue in the live session of mint.

Thank you,

Jerf

Welcome. You mention you are new to linux, which may be a challenge in relation to the following investigation of the sound system, but since it's the most efficient way I'm familiar with, perhaps you can run with it. It's all...

• osprey

• 
• 

Thank you for the reply. I've gone ahead and taken some screen shots of the Terminal and I will post them below.

 

[TacitusKilgore]

Screen shots from Terminal

 

[TacitusKilgore]

I still have yet to figure this out. Any suggestions?

 

[dos2unix]

You say all works except for the HDMI output?
Is your monitor plugged in using HDMI cable?

Does your monitor have speakers? Is there a volume control on the monitor?

 

[TacitusKilgore]

You say all works except for the HDMI output?
Is your monitor plugged in using HDMI cable?

Does your monitor have speakers? Is there a volume control on the monitor?

No, all work except for the Speaker /Raptor Lake output. The internal speakers on my laptop worked when I first installed Linux but now they don't. I tried rolling back to the original kernel but that didn't solve the issue.

 

[theLegionWithin]

No, all work except for the Speaker /Raptor Lake output. The internal speakers on my laptop worked when I first installed Linux but now they don't. I tried rolling back to the original kernel but that didn't solve the issue.

what make/model of laptop?

 

[TacitusKilgore]

what make/model of laptop?

MSI Cyborg 15 A13UC REV:1.0 15K1.1

 

[dos2unix]

Verify the sink isn't muted or misconfigured in PipeWire

pactl list sinks | grep -A 20 "Raptor\|AVS\|cAVS"

Look for Mute: yes or a suspicious volume level.

Check if the sink is even available
pactl list short sinks

 

[theLegionWithin]

MSI Cyborg 15 A13UC REV:1.0 15K1.1

ok - did you already try to disconnect the laptop from external power, press+hold the power button for ~30 seconds, then power it back up? (dont reconnect it to the charger until it has fully booted into the OS).

this link is for a slightly different MSI laptop model but maybe give it a try if you havent already (though it should be noted that it's from 2024) --> https://forum.manjaro.org/t/msi-cyborg-15-a12vf-no-sound-from-speakers/162385

these two, both from about a year ago indicate that a bios update solved the audio issue --> https://www.linux.org/threads/no-sound-after-crash-msi-thin-a15-laptop.55260/ && https://bbs.archlinux.org/viewtopic.php?id=305255

 

[TacitusKilgore]

Verify the sink isn't muted or misconfigured in PipeWire

pactl list sinks | grep -A 20 "Raptor\|AVS\|cAVS"

Look for Mute: yes or a suspicious volume level.

Check if the sink is even available
bashpactl list short sinks

There was a lot of info that came up. This was the one which caught my eye.

 

[TacitusKilgore]

ok - did you already try to disconnect the laptop from external power, press+hold the power button for ~30 seconds, then power it back up? (dont reconnect it to the charger until it has fully booted into the OS).

this link is for a slightly different MSI laptop model but maybe give it a try if you havent already (though it should be noted that it's from 2024) --> https://forum.manjaro.org/t/msi-cyborg-15-a12vf-no-sound-from-speakers/162385

these two, both from about a year ago indicate that a bios update solved the audio issue --> https://www.linux.org/threads/no-sound-after-crash-msi-thin-a15-laptop.55260/ && https://bbs.archlinux.org/viewtopic.php?id=305255

I haven't tried that powering down option. I will do so tomorrow, it's late here now. As for the BIOS I am running the most current update.

 

[dos2unix]

Yep, thought so.. that 3rd pic.


Force the speaker port active

pactl set-sink-port alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__hw_sofhdadsp__sink "[Out] Speaker"

Then set it as default and play something:

pactl set-default-sink alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__hw_sofhdadsp__sink

speaker-test -c 2 -t wav

Check your SOF firmware version

dmesg | grep -i "sof\|SOF\|firmware"

 

[TacitusKilgore]

Yep, thought so.. that 3rd pic.


Force the speaker port active

bashpactl set-sink-port alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__hw_sofhdadsp__sink "[Out] Speaker"

Then set it as default and play something:

bashpactl set-default-sink alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__hw_sofhdadsp__sink

speaker-test -c 2 -t wav

Check your SOF firmware version

bashdmesg | grep -i "sof\|SOF\|firmware"

I will definitely do these steps in the morning and will give you an update as soon as it is done. Thank you very much for the help. It is appreciated. Being new to Linux can be a bit overwhelming. Windows spolied me.

 

[TacitusKilgore]

Yep, thought so.. that 3rd pic.


Force the speaker port active

pactl set-sink-port alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__hw_sofhdadsp__sink "[Out] Speaker"

Then set it as default and play something:

pactl set-default-sink alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__hw_sofhdadsp__sink

speaker-test -c 2 -t wav

Check your SOF firmware version

dmesg | grep -i "sof\|SOF\|firmware"

Those steps did not fix the issue. I will go through the above links you sent in you previous message and see if they help.

 

[Condobloke]

The first thing worth checking is whether or not the sound system has been muted. To check that one can run in a terminal:
Code:
alsamixer
and hit F5 to show all controls and make sure the volumes are high and nothing is muted. Elements that are muted would have: MM, at the base of the bars which can be toggled off using the m key.

(thanks, @osprey)

 

[neovolksturm]

Hi, when I tried switching from EndeavourOS to Mint temporarily, I ran into the same issue. I’d already encountered a driver conflict on it before, but this time my previous solutions didn’t work, so I decided to try switching to Pop!_os instead — only to face the exact same problem there. After trying every possible setting in alsamix, wpctl, pactl, pavucontrol and etc. the problem remained. Based on the advice and threads mentioned (thanks, @theLegionWithin <3)

ok - did you already try to disconnect the laptop from external power, press+hold the power button for ~30 seconds, then power it back up? (dont reconnect it to the charger until it has fully booted into the OS).

this link is for a slightly different MSI laptop model but maybe give it a try if you havent already (though it should be noted that it's from 2024) --> https://forum.manjaro.org/t/msi-cyborg-15-a12vf-no-sound-from-speakers/162385

these two, both from about a year ago indicate that a bios update solved the audio issue --> https://www.linux.org/threads/no-sound-after-crash-msi-thin-a15-laptop.55260/ && https://bbs.archlinux.org/viewtopic.php?id=305255

I was ready to reinstall the BIOS—the most common solution for the MSI Cyborg series—but before doing that, I decided to try two things:
- Create a config file:
sudo nano /etc/modprobe.d/msi-audio.conf
paste this
snd-hda-intel model=alc255-msi
(Ctrl+O, Enter, Ctrl+X)
-- Perform an Embedded Controller reset (the only difference being that it wouldn’t let me turn on the laptop until I reconnected the power)

I didn’t see a reply from you asking if you tried the second step, so I’d appreciate some feedback on these two so I can know for the future whether this really helps universally and avoids having to reinstall the BIOS or not.

The only problem for me now is autoswitching to HDMI port audio instead of speakers, but this probably may be the result of my previous attempts to fix the output.