New Mini PC - Installed Linux Mint Cinnamon - Kernel Disaster

[aircop]

Hi All-

I have been using Linux Mint for about 5 years now. I recently purchased a mini PC and proceeded to install the latest version of Linux Mint. Now when I boot up, I get to the desktop and about a minute into it everything freezes. If I try to open an application for the first time, my screen turns purple with the Kernel Panic error fatal exception in interrupt error. I can't get past this and its a nightmare.

The only difference this time is I am using an AMD CPU. Here are the specs: Ryzen 7 8745HS cpu780m integrated graphics16gb DDR5 RAM1TB m.2 NVMe SSD. I did the memtest86+ and it passed. I tried to download Ubuntu instead but now I cant copy over to the USB boot (stops at 65%).

Any tips please??

 

[deb_user]

Mint stays well behind the leading edge. It's possible that your new and shiny mini PC with the Ryzen CPU needs a later kernel than the default kernel in Mint. I haven't used Mint in so many years I can't say for sure, however. I'm also far out of the loop on Ubuntu. Debian Unstable, aka Sid, might work, the current kernel for it is 7.1.4. The current for Mint is, AFAIK, 6.something. I don't know the kernel version your CPU requires, perhaps the manufacturer's website could provide that, providing there is one.

 

[aircop]

Thank you for the tips. I did download and install the latest kernel. (7.1). I am trying to do a fresh re install and it either ignores the boot order with USB in the 1st slot or when I get to that menu with the 4 options, I can't find the option to install??? It will just load up mint with the current install and back to the freeze up problem. Here's what I'm working with, do you see any potential issues?

 

[deb_user]

I am trying to do a fresh re install and it either ignores the boot order with USB in the 1st slot or when I get to that menu with the 4 options, I can't find the option to install

I'm not sure I understand "ignores the boot order with the USB in the 1st slot". If you want to do a fresh install, you have to boot from the USB drive with the install .iso. How are you trying to do that? I don't know the keypress needed to do that on your machine, it varies by manufacturer, and I don't know the manufacturer. Your photos are mostly unreadable. It's usually an F key, but not always. I have no clue about "that menu with the 4 options". I'm not a minty guy, and I'm not familiar with the Mint installer. You need to provide more detailed information about what you're doing, and how. Perhaps someone with more experience with Mint will be along. It's supposed to be the easiest distro to install and run, but I can neither confirm nor deny that.

 

[GatorsFan]

You can go here to check your compatibility

AMD Ryzen 7 8745HS w/ Radeon 780M Graphics

A database of all the hardware that works under linux

linux-hardware.org

your CPU and GPU are compatible since 22.1

You may need to check dmesg to see if you have errors