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Need help with SADES Gaming Armor headphone - Extremely slow playback speed (0.01x) on Manjaro Linux

lamp1299

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hello,
I own a SADES Gaming Armor headphone that works flawlessly in Windows but exhibits an unusual problem when connected to my Manjaro Linux system. The audio playback is incredibly slow, almost as if it's playing at a speed of 0.01x. This slow playback speed issue affects both audio and video, making it nearly impossible to enjoy any media content.
Despite my efforts to troubleshoot the problem, I have been unable to find a solution. Here's what I have tried so far:

Verified that the SADES Gaming Armor headphone is selected as the default output device in the Manjaro audio settings.
Ensured that my Manjaro system is up to date with the latest packages and kernel (currently using kernel version 6.1.31-2-MANJARO).
Explored different audio subsystems, such as ALSA and PulseAudio, in an attempt to resolve the issue.
Installed the pavucontrol package to access additional audio control options.

Despite these efforts, the slow playback speed of 0.01x persists, rendering the headphone unusable on my Manjaro system. It's worth mentioning that SADES only provides Windows drivers, and no official Linux support is available for the SADES Gaming Armor headphone.

If any fellow Manjaro users have encountered a similar issue or have any insights or workarounds to suggest, I would greatly appreciate your help. Perhaps there are community-developed drivers or alternative configurations that could resolve this slow playback speed problem.

Here are some additional details that might be helpful:

Headphone model: SADES Gaming Armor
Code:
System:
Kernel: 6.1.31-2-MANJARO arch: x86_64 bits: 64
Desktop: KDE Plasma v: 5.27.5 Distro: Manjaro Linux
--------
Code:
> Installed PCI configs:
--------------------------------------------------------------------------------
NAME               VERSION          FREEDRIVER           TYPE
--------------------------------------------------------------------------------
video-linux            2018.05.04                true            PCI
network-r8168            2016.04.20                true            PCI
video-nvidia            2023.03.23               false            PCI


Warning: No installed USB configs!
> 0000:03:00.0 (0200:10ec:8168) Network controller Realtek Semiconductor Co., Ltd.:
--------------------------------------------------------------------------------
NAME               VERSION          FREEDRIVER           TYPE
--------------------------------------------------------------------------------
network-r8168            2016.04.20                true            PCI


> 0000:01:00.0 (0300:10de:1c03) Display controller nVidia Corporation:
--------------------------------------------------------------------------------
NAME               VERSION          FREEDRIVER           TYPE
--------------------------------------------------------------------------------
video-nvidia            2023.03.23               false            PCI
video-nvidia-470xx            2023.03.23               false            PCI
video-nvidia-390xx            2023.03.23               false            PCI
video-linux            2018.05.04                true            PCI
video-modesetting            2020.01.13                true            PCI
video-vesa            2017.03.12                true            PCI
Code:
System:
Kernel: 6.1.31-2-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 13.1.1
parameters: BOOT_IMAGE=/boot/vmlinuz-6.1-x86_64
root=UUID=8057b625-b2db-4ad7-b787-c40d3605e714 rw quiet splash
udev.log_priority=3
Desktop: KDE Plasma v: 5.27.5 tk: Qt v: 5.15.9 wm: kwin_x11 vt: 1 dm: SDDM
Distro: Manjaro Linux base: Arch Linux
Machine:
Type: Desktop Mobo: ASUSTeK model: PRIME H310M-D v: Rev X.0x
serial: <superuser required> UEFI: American Megatrends v: 0402
date: 04/18/2018
Battery:
Message: No system battery data found. Is one present?
Memory:
System RAM: available: 15.54 GiB used: 3.34 GiB (21.5%)
RAM Report: permissions: Unable to run dmidecode. Root privileges required.
CPU:
Info: model: Intel Core i5-8400 bits: 64 type: MCP arch: Coffee Lake
gen: core 8 level: v3 note: check built: 2018 process: Intel 14nm family: 6
model-id: 0x9E (158) stepping: 0xA (10) microcode: 0xF2
Topology: cpus: 1x cores: 6 smt: <unsupported> cache: L1: 384 KiB
desc: d-6x32 KiB; i-6x32 KiB L2: 1.5 MiB desc: 6x256 KiB L3: 9 MiB
desc: 1x9 MiB
Speed (MHz): avg: 1800 high: 2800 min/max: 800/4000 scaling:
driver: intel_pstate governor: powersave cores: 1: 2800 2: 800 3: 2800 4: 800
5: 800 6: 2800 bogomips: 33613
Flags: 3dnowprefetch abm acpi adx aes aperfmperf apic arat
arch_capabilities arch_perfmon art avx avx2 bmi1 bmi2 bts clflush
clflushopt cmov constant_tsc cpuid cpuid_fault cx16 cx8 de ds_cpl dtes64
dtherm dts epb ept ept_ad erms est f16c flexpriority flush_l1d fma fpu
fsgsbase fxsr ht hwp hwp_act_window hwp_epp hwp_notify ibpb ibrs ida
intel_pt invpcid invpcid_single lahf_lm lm mca mce md_clear mmx monitor
movbe mpx msr mtrr nonstop_tsc nopl nx pae pat pbe pcid pclmulqdq pdcm
pdpe1gb pebs pge pln pni popcnt pse pse36 pti pts rdrand rdseed rdtscp
rep_good sdbg sep smap smep ss ssbd sse sse2 sse4_1 sse4_2 ssse3 stibp
syscall tm tm2 tpr_shadow tsc tsc_adjust tsc_deadline_timer vme vmx vnmi
vpid x2apic xgetbv1 xsave xsavec xsaveopt xsaves xtopology xtpr
Vulnerabilities:
Type: itlb_multihit status: KVM: VMX disabled
Type: l1tf mitigation: PTE Inversion; VMX: conditional cache flushes, SMT
disabled
Type: mds mitigation: Clear CPU buffers; SMT disabled
Type: meltdown mitigation: PTI
Type: mmio_stale_data mitigation: Clear CPU buffers; SMT disabled
Type: retbleed mitigation: IBRS
Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
prctl
Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
sanitization
Type: spectre_v2 mitigation: IBRS, IBPB: conditional, STIBP: disabled, RSB
filling, PBRSB-eIBRS: Not affected
Type: srbds mitigation: Microcode
Type: tsx_async_abort status: Not affected
Graphics:
Device-1: NVIDIA GP106 [GeForce GTX 1060 6GB] vendor: Gigabyte driver: nvidia
v: 530.41.03 alternate: nouveau,nvidia_drm non-free: 530.xx+
status: current (as of 2023-05) arch: Pascal code: GP10x process: TSMC 16nm
built: 2016-21 pcie: gen: 3 speed: 8 GT/s lanes: 16 bus-ID: 01:00.0
chip-ID: 10de:1c03 class-ID: 0300
Display: x11 server: X.Org v: 21.1.8 with: Xwayland v: 23.1.1
compositor: kwin_x11 driver: X: loaded: nvidia gpu: nvidia display-ID: :0
screens: 1
Screen-1: 0 s-res: 1920x1080 s-dpi: 97 s-size: 503x272mm (19.80x10.71")
s-diag: 572mm (22.51") monitors: <missing: xrandr>
API: OpenGL v: 4.6.0 NVIDIA 530.41.03 renderer: NVIDIA GeForce GTX 1060
6GB/PCIe/SSE2 direct-render: Yes
Audio:
Device-1: Intel Cannon Lake PCH cAVS vendor: ASUSTeK driver: snd_hda_intel
v: kernel alternate: snd_soc_skl,snd_sof_pci_intel_cnl bus-ID: 00:1f.3
chip-ID: 8086:a348 class-ID: 0403
Device-2: NVIDIA GP106 High Definition Audio vendor: Gigabyte
driver: snd_hda_intel v: kernel pcie: gen: 3 speed: 8 GT/s lanes: 16
bus-ID: 01:00.1 chip-ID: 10de:10f1 class-ID: 0403
Device-3: Realtek USB Audio driver: hid-generic,snd-usb-audio,usbhid
type: USB rev: 2.0 speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 1-6:4
chip-ID: 0bda:483e class-ID: 0300 serial: <filter>
API: ALSA v: k6.1.31-2-MANJARO status: kernel-api with: 1: osspd
status: off 2: aoss type: oss-emulator tools: alsactl,alsamixer,amixer
Server-1: sndiod v: N/A status: off tools: aucat,midicat,sndioctl
Server-2: JACK v: 1.9.22 status: off tools: N/A
Server-3: PipeWire v: 0.3.70 status: off with: wireplumber status: off
tools: pw-cli,wpctl
Server-4: PulseAudio v: 16.1 status: active with: pulseaudio-alsa
type: plugin tools: pacat,pactl,pavucontrol
Network:
Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
vendor: ASUSTeK PRIME B450M-A driver: r8168 v: 8.050.03-NAPI modules: r8169
pcie: gen: 1 speed: 2.5 GT/s lanes: 1 port: 3000 bus-ID: 03:00.0
chip-ID: 10ec:8168 class-ID: 0200
IF: enp3s0 state: up speed: 100 Mbps duplex: full mac: <filter>
IP v4: <filter> type: dynamic noprefixroute scope: global
broadcast: <filter>
IP v6: <filter> type: noprefixroute scope: link
WAN IP: <filter>
Bluetooth:
Message: No bluetooth data found.
Logical:
Message: No logical block device data found.
RAID:
Message: No RAID data found.
Drives:
Local Storage: total: 1.02 TiB used: 74.44 GiB (7.1%)
SMART Message: Unable to run smartctl. Root privileges required.
ID-1: /dev/sda maj-min: 8:0 vendor: Western Digital
model: WDS120G2G0A-00JH30 size: 111.8 GiB block-size: physical: 512 B
logical: 512 B speed: 6.0 Gb/s tech: SSD serial: <filter> fw-rev: 0000
scheme: GPT
ID-2: /dev/sdb maj-min: 8:16 vendor: Western Digital
model: WD10EZEX-08WN4A0 size: 931.51 GiB block-size: physical: 4096 B
logical: 512 B speed: 6.0 Gb/s tech: HDD rpm: 7200 serial: <filter>
fw-rev: 1A02 scheme: GPT
Optical-1: /dev/sr0 vendor: HL-DT-ST model: DVDRAM GH24NSD1 rev: LG00
dev-links: cdrom
Features: speed: 12 multisession: yes audio: yes dvd: yes
rw: cd-r,cd-rw,dvd-r,dvd-ram state: running
Partition:
ID-1: / raw-size: 150.99 GiB size: 147.56 GiB (97.73%)
used: 74.44 GiB (50.4%) fs: ext4 dev: /dev/sdb5 maj-min: 8:21 label: N/A
uuid: 8057b625-b2db-4ad7-b787-c40d3605e714
ID-2: /boot/efi raw-size: 400.7 MiB size: 399.9 MiB (99.79%)
used: 292 KiB (0.1%) fs: vfat dev: /dev/sdb6 maj-min: 8:22 label: N/A
uuid: C9CC-2FB9
Swap:
Alert: No swap data was found.
Unmounted:
ID-1: /dev/sda1 maj-min: 8:1 size: 16 MiB fs: ext4 label: N/A
uuid: 1ea308b7-5dfe-4d86-ae60-3d10e740967c
ID-2: /dev/sda2 maj-min: 8:2 size: 95 MiB fs: vfat label: N/A
uuid: 2EA3-0074
ID-3: /dev/sda3 maj-min: 8:3 size: 111.69 GiB fs: ntfs label: N/A
uuid: 01D951E070D59530
ID-4: /dev/sdb1 maj-min: 8:17 size: 16 MiB fs: <superuser required>
label: N/A uuid: N/A
ID-5: /dev/sdb2 maj-min: 8:18 size: 537.09 GiB fs: ntfs label: Lamp2
uuid: E4E89236E89206C8
ID-6: /dev/sdb3 maj-min: 8:19 size: 97.66 GiB fs: ntfs label: N/A
uuid: 34045772045735D8
ID-7: /dev/sdb4 maj-min: 8:20 size: 145.37 GiB fs: ntfs label: Lamp3
uuid: F06099D56099A2C0
USB:
Hub-1: 1-0:1 info: hi-speed hub with single TT ports: 16 rev: 2.0
speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
class-ID: 0900
Device-1: 1-3:2 info: China Resource Semico Keyboard type: keyboard,HID
driver: hid-generic,usbhid interfaces: 2 rev: 1.1 speed: 1.5 Mb/s (183 KiB/s)
lanes: 1 mode: 1.0 power: 100mA chip-ID: 1a2c:2d23 class-ID: 0300
Device-2: 1-5:3 info: Razer USA Basilisk V3 type: mouse,keyboard,HID
driver: hid-generic,usbhid interfaces: 4 rev: 2.0 speed: 12 Mb/s (1.4 MiB/s)
lanes: 1 mode: 1.1 power: 500mA chip-ID: 1532:0099 class-ID: 0300
Device-3: 1-6:4 info: Realtek USB Audio type: audio,HID
driver: hid-generic,snd-usb-audio,usbhid interfaces: 4 rev: 2.0
speed: 12 Mb/s (1.4 MiB/s) lanes: 1 mode: 1.1 power: 100mA
chip-ID: 0bda:483e class-ID: 0300 serial: <filter>
Hub-2: 2-0:1 info: super-speed hub ports: 4 rev: 3.1
speed: 10 Gb/s (1.16 GiB/s) lanes: 1 mode: 3.2 gen-2x1 chip-ID: 1d6b:0003
class-ID: 0900
Sensors:
System Temperatures: cpu: 43.0 C mobo: N/A gpu: nvidia temp: 56 C
Fan Speeds (RPM): N/A gpu: nvidia fan: 0%
Info:
Processes: 226 Uptime: 1h 8m wakeups: 0 Init: systemd v: 253
default: graphical tool: systemctl Compilers: gcc: 13.1.1 alt: 12
clang: 15.0.7 Packages: 1343 pm: pacman pkgs: 1341 libs: 389
tools: pamac,paru,trizen,yay pm: flatpak pkgs: 2 Shell: Zsh v: 5.9
default: Bash v: 5.1.16 running-in: konsole inxi: 3.3.27




Thank you in advance for your support and any suggestions you can provide. Your assistance will be invaluable in resolving this extremely slow playback speed issue (0.01x) with the SADES Gaming Armor headphone on Manjaro Linux.




Despite my efforts to troubleshoot the problem, I have been unable to find a solution. Here's what I have tried so far:

Verified that the SADES Gaming Armor headphone is selected as the default output device in the Manjaro audio settings.
Ensured that my Manjaro system is up to date with the latest packages and kernel (currently using kernel version 6.1.31-2-MANJARO).
Explored different audio subsystems, such as ALSA and PulseAudio, in an attempt to resolve the issue.
Installed the pavucontrol package to access additional audio control options.
 

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