Mint Cinnamon Audio Problem

[Saint Alan]

Hi, a Linux virgin here with a similar audio problem.
We have several PCs, got tired of Windows, put Mint Cinnamon on two Dell Optiplex 9010's used for playing movies and music either through plug-and-play USB adapters to amplifier or over the HDMI cable to TV monitor.
Both have no sound from the USB adapters or HDMI / display port, just the headphone jack. In windows I would say a driver was missing but the range of things with cryptic names in Mint's software manager just confuses me.
Any ideas, please?

 

[Brickwizard]

Any ideas, please?

Check your settings, click on sound icon [bottom right] select sound settings, and make sure you have the correct output and volume selected.
I have never had a problem with dell on board sound with either Mint [Ubuntu based] or Mint LMDE

 

[Saint Alan]

Hey, that was quick thanks.
Yes the volume works although it is a bit quiet, but Mint cannot detect the external USB audio adapters which worked well on Windows. Is there a driver for this type of thing?

 

[Brickwizard]

Without knowing the exact make and modle i cant say if it has extra drivers, but 90% including the unbranded one i use are P&P

so with the adaptor plugged in, run from the terminal inxi -A copy and paste back the result

check the correct component has been selected and the volume is at lest 75% [see screenshot]

 

[Saint Alan]

Without knowing the exact make and modle i cant say if it has extra drivers, but 90% including the unbranded one i use are P&P

so with the adaptor plugged in, run from the terminal inxi -A copy and paste back the result

check the correct component has been selected and the volume is at lest 75% [see screenshot]

View attachment 32299

I had a busy evening playing with Mint including loading the 3 variants to see which works best.
Could not find your inxi-A but did discover Preferences/Sound which is necessary to activate the outputs (not automatic like Win), and got USB and HDMI working. Easy when you know how!
I might stick with Xfce, it is fast.
Thanks for your help, I'm sure I will be back with more silly questions as I get to grips with it.

 

[Saint Alan]

It would be good for you to start a thread all of your own.
That way it will get the assistance you need with your custom system.

Hi, yes thats a good idea. My problem seemed similar to the OP's so I tagged on.

 

[Brickwizard]

Could not find your inxi-A

inxi is already installed in Mint, to use, open a terminal [icon on bottom left black box with $_ in the corner] in the terminal type inxi -Fnx and enter NOTE space between inxi and -, this will give you a full machine report

 

[wizardfromoz]

Could not find your inxi-A

That is because you did not copy and paste the command you were give, do so an you would get results you and we could use.

inxi -A

I have given you your own thread. Please use it rather than hijack that of another person.

TIA

Welcome to linux.org.

Chris Turner
wizarfromoz