I Cannot Solve The Firefox Freezing Issue In Ubuntu 20.04!

[Ericmyers]

Hello everyone. How are you? I'm posting this for the sake of my Firefox web browser in Ubuntu 20.04. Whenever I want to use the Mozilla Firefox browser on my Windows 10 PC, the Firefox freezing issue makes it very difficult to use. I don’t know why this is happening or how to fix this issue. Can anyone provide any suggestions? It would be greatly appreciated.

 

[kc1di]

I'm a little confused by your question. Are you using Firefox on windows or Ubuntu?
Often times in FF it's extensions that cause problems so disable all your extensions and add them back one at a time see if one of them causes the freeze.

 

[f33dm3bits]

Whenever I want to use the Mozilla Firefox browser on my Windows 10 PC, the Firefox freezing issue makes it very difficult to use.

This is a Linux forum so follow the advice of @kc1di and if that doesn't work find a Windows forum to ask your question.

 

[KGIII]

I am kinda puzzled as to why they'd ask a Windows question on a Linux forum...

Trolling, or just oblivious to their surroundings?

 

[Ericmyers]

Thanks for replying to all. Sorry, I can't clear up the matter. Both Windows 10 and Ubuntu are already installed on the same PC. And the same issue is happening with both OSs. However, I figured out the issue. I just turned off the hardware acceleration. and the issue is gone. But, I'm not sure if it is permanent or not.

 

[wizardfromoz]

But, I'm not sure if it is permanent or not.

I guess you'll just have to wait and see.

Your last Post came across my desk for approval because it contained a link to a site, headquartered in Attapur, Hyderabad in India.

I note that your profile says you are from USA but that your IP address is from India, perhaps Kolkata?

Any comments in that regard?

Chris Turner
wizardfromoz

 

[KGIII]

Yeah, that certainly looks like a spam link/post.

This wouldn't be the first time an older account has been used to spam. I saw a couple of those fairly recently, but didn't put much thought into it at the time. I just spam cleaned them. I did kinda admire their tenacity. Like this person, their IPs came from India.

 

[bob466]

Confusing for sure.

 

[rdm]

I'm getting the same issue on an HP All-in-One 22-c0xx running Ubuntu 20.04.1. I've tried the sudo apt update && sudo apt full-upgrade commands, but it keeps hanging.

 

[arochester]

If you start it from a Terminal, rather than the menu, what does it say? Can you Copy and Paste the result here?

Is it Firefox ESR? If it is, In the Terminal, type firefox-esr. If it isn't just try: firefox.

 

[rdm]

Interesting, it's been working most of today, and I had work to do, but here's the terminal results:

doug@doug:~$ firefox
Gtk-Message: 14:25:41.974: Failed to load module "canberra-gtk-module"
Gtk-Message: 14:25:41.976: Failed to load module "canberra-gtk-module"
ATTENTION: default value of option mesa_glthread overridden by environment.
ATTENTION: default value of option mesa_glthread overridden by environment.
ATTENTION: default value of option mesa_glthread overridden by environment.
Missing chrome or resource URL: resource://gre/modules/UpdateListener.sys.mjs

 

[kc1di]

Try installing

sudo apt install libcanberra-gtk-module libcanberra-gtk3-module

Don't know if it will stop the freezing but It should do away with the first two error message.

 

[rdm]

thanks, but hmmm, it didn't seem to particularly like loading that module:

Setting up libcanberra-gtk0:amd64 (0.30-10ubuntu1) ...
Setting up libcanberra-gtk-module:amd64 (0.30-10ubuntu1) ...
Processing triggers for libc-bin (2.35-0ubuntu3.1) ...
doug@doug:~$ firefox
Gtk-Message: 15:01:52.734: Failed to load module "canberra-gtk-module"
Gtk-Message: 15:01:52.736: Failed to load module "canberra-gtk-module"
ATTENTION: default value of option mesa_glthread overridden by environment.
ATTENTION: default value of option mesa_glthread overridden by environment.
ATTENTION: default value of option mesa_glthread overridden by environment.
Missing chrome or resource URL: resource://gre/modules/UpdateListener.sys.mjs

And . . . a solve on github - sudo apt install xdg-desktop-portal-gtk didn't do much either.