Hey, I'm new to Linux.
I shall cross-post to Linux Mint forums. I apologize if this is not allowed.
My issue: All I see is dummy output, cannot get audio through headphones. HDMI output works.
Here's what I've tried for troubleshooting: In alsamixer, all volume levels are adjusted to "white," none are at zero or muted; Loopback Mixing is disabled (is that important? can it be enabled?). Disabling the firewall did not work, so I re-enabled. I have NOT yet tried blacklisting any drivers, because it's unclear to me how to go about trying that, but I did see some talk of other people trying that.
I will share code tags below, so feel free to skip to that, but for brevity, here's some important stuff up front: My distro is Linux Mint v 22.3 (Zena), I have rolled back from PipeWire to PulseAudiom as I saw that recommended somewhere along the way. Card is HD-Audio Generic, chip is Realtek ALC269VC.
Thanks for any patience with me in advance. As I said before, I am new to Linux and I don't really know what I'm doing.
I shall cross-post to Linux Mint forums. I apologize if this is not allowed.
My issue: All I see is dummy output, cannot get audio through headphones. HDMI output works.
Here's what I've tried for troubleshooting: In alsamixer, all volume levels are adjusted to "white," none are at zero or muted; Loopback Mixing is disabled (is that important? can it be enabled?). Disabling the firewall did not work, so I re-enabled. I have NOT yet tried blacklisting any drivers, because it's unclear to me how to go about trying that, but I did see some talk of other people trying that.
I will share code tags below, so feel free to skip to that, but for brevity, here's some important stuff up front: My distro is Linux Mint v 22.3 (Zena), I have rolled back from PipeWire to PulseAudiom as I saw that recommended somewhere along the way. Card is HD-Audio Generic, chip is Realtek ALC269VC.
sudo lspci | grep -i audio returns:
Code:
c5:00.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Rembrandt Radeon High Definition Audio Controller
c5:00.5 Multimedia controller: Advanced Micro Devices, Inc. [AMD] ACP/ACP3X/ACP6x Audio Coprocessor (rev 63)
c5:00.6 Audio device: Advanced Micro Devices, Inc. [AMD] Family 17h/19h HD Audio Controller
sudo aplay -l
→ \**** List of PLAYBACK Hardware Devices \****
card 0: Generic [HD-Audio Generic], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: Generic [HD-Audio Generic], device 7: HDMI 1 [HDMI 1]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: Generic [HD-Audio Generic], device 8: HDMI 2 [HDMI 2]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: Generic [HD-Audio Generic], device 9: HDMI 3 [HDMI 3]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 1: Generic_1 [HD-Audio Generic], device 0: ALC269VC Analog [ALC269VC Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0sudo lsmod | grep snd returns:
Code:
snd_sof_amd_acp70 16384 0
snd_sof_amd_acp63 16384 0
snd_sof_amd_vangogh 16384 0
snd_sof_amd_rembrandt 16384 0
snd_sof_amd_renoir 16384 0
snd_sof_amd_acp 61440 5 snd_sof_amd_acp70,snd_sof_amd_rembrandt,snd_sof_amd_vangogh,snd_sof_amd_acp63,snd_sof_amd_renoir
snd_sof_pci 24576 5 snd_sof_amd_acp70,snd_sof_amd_rembrandt,snd_sof_amd_vangogh,snd_sof_amd_acp63,snd_sof_amd_renoir
snd_sof_xtensa_dsp 12288 1 snd_sof_amd_acp
snd_sof 405504 2 snd_sof_amd_acp,snd_sof_pci
snd_sof_utils 16384 1 snd_sof
snd_pci_ps 32768 0
snd_soc_acpi_amd_match 24576 3 snd_sof_amd_acp70,snd_sof_amd_acp63,snd_pci_ps
snd_soc_acpi_amd_sdca_quirks 12288 1 snd_soc_acpi_amd_match
snd_amd_sdw_acpi 16384 2 snd_sof_amd_acp,snd_pci_ps
soundwire_amd 49152 2 snd_sof_amd_acp,snd_pci_ps
snd_hda_codec_alc269 147456 1
snd_hda_scodec_component 20480 1 snd_hda_codec_alc269
snd_soc_sdca 118784 2 snd_soc_acpi_amd_sdca_quirks,soundwire_bus
snd_hda_codec_realtek_lib 65536 1 snd_hda_codec_alc269
snd_hda_codec_generic 122880 2 snd_hda_codec_realtek_lib,snd_hda_codec_alc269
snd_hda_codec_atihdmi 24576 1
snd_soc_core 417792 3 snd_sof,snd_soc_sdca,soundwire_amd
snd_hda_codec_hdmi 65536 1 snd_hda_codec_atihdmi
snd_compress 36864 1 snd_soc_core
ac97_bus 12288 1 snd_soc_core
snd_hda_intel 61440 4
snd_pcm_dmaengine 20480 1 snd_soc_core
snd_hda_codec 204800 6 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec_realtek_lib,snd_hda_codec_alc269,snd_hda_codec_atihdmi
snd_hda_core 143360 7 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec,snd_hda_codec_realtek_lib,snd_hda_codec_alc269,snd_hda_codec_atihdmi
snd_rpl_pci_acp6x 16384 0
snd_acp_pci 12288 0
snd_intel_dspcfg 45056 2 snd_hda_intel,snd_sof
snd_amd_acpi_mach 12288 1 snd_acp_pci
snd_intel_sdw_acpi 16384 1 snd_intel_dspcfg
snd_acp_legacy_common 28672 1 snd_acp_pci
snd_hwdep 24576 1 snd_hda_codec
snd_pci_acp6x 16384 0
snd_seq_midi 24576 0
snd_seq_midi_event 16384 1 snd_seq_midi
snd_pcm 200704 16 snd_sof_amd_acp,snd_hda_codec_hdmi,snd_pci_acp6x,snd_acp_legacy_common,snd_hda_intel,snd_hda_codec,snd_sof,snd_soc_sdca,snd_compress,snd_soc_core,snd_sof_utils,soundwire_amd,snd_hda_core,snd_pci_ps,snd_pcm_dmaengine
snd_rawmidi 57344 1 snd_seq_midi
snd_pci_acp5x 16384 0
snd_seq 122880 2 snd_seq_midi,snd_seq_midi_event
snd_rn_pci_acp3x 16384 0
snd_seq_device 16384 3 snd_seq,snd_seq_midi,snd_rawmidi
snd_acp_config 24576 10 snd_rn_pci_acp3x,snd_sof_amd_acp70,snd_pci_acp6x,snd_pci_acp5x,snd_sof_amd_rembrandt,snd_sof_amd_vangogh,snd_sof_amd_acp63,snd_acp_pci,snd_pci_ps,snd_sof_amd_renoir
snd_timer 53248 2 snd_seq,snd_pcm
snd_soc_acpi 16384 5 snd_sof_amd_acp,snd_acp_legacy_common,snd_acp_config,snd_amd_acpi_mach,snd_pci_ps
snd 143360 23 snd_hda_codec_generic,snd_seq,snd_seq_device,snd_hda_codec_hdmi,snd_hwdep,snd_hda_intel,snd_hda_codec,snd_sof,snd_soc_sdca,snd_timer,snd_hda_codec_realtek_lib,snd_compress,snd_hda_codec_alc269,snd_soc_core,snd_pcm,snd_rawmidi
snd_pci_acp3x 16384 0
soundcore 16384 1 snd
hid 262144 6 i2c_hid,usbhid,snd_soc_sdca,hid_generic,hid_logitech_dj,hid_logitech_hidppdmesg | grep -i firmware returns:
Code:
[ 6.120114] mt7921e 0000:04:00.0: WM Firmware Version: ____000000, Build Time: 20250523103234
[ 7.111819] amdgpu 0000:c5:00.0: amdgpu: [drm] Loading DMUB firmware via PSP: version=0x08005300
[ 7.112027] amdgpu 0000:c5:00.0: amdgpu: Found VCN firmware Version ENC: 1.19 DEC: 7 VEP: 0 Revision: 0
[33690.169097] mt7921e 0000:04:00.0: WM Firmware Version: ____000000, Build Time: 20250523103234
[34714.168731] mt7921e 0000:04:00.0: WM Firmware Version: ____000000, Build Time: 20250523103234
[34783.801633] mt7921e 0000:04:00.0: WM Firmware Version: ____000000, Build Time: 20250523103234
[34847.802836] mt7921e 0000:04:00.0: WM Firmware Version: ____000000, Build Time: 20250523103234
[34928.181151] mt7921e 0000:04:00.0: WM Firmware Version: ____000000, Build Time: 20250523103234
[34964.031106] mt7921e 0000:04:00.0: WM Firmware Version: ____000000, Build Time: 20250523103234
[35021.883797] mt7921e 0000:04:00.0: WM Firmware Version: ____000000, Build Time: 20250523103234
[35052.096302] mt7921e 0000:04:00.0: WM Firmware Version: ____000000, Build Time: 20250523103234
[35087.929786] mt7921e 0000:04:00.0: WM Firmware Version: ____000000, Build Time: 20250523103234
[35123.778196] mt7921e 0000:04:00.0: WM Firmware Version: ____000000, Build Time: 20250523103234
[35187.781187] mt7921e 0000:04:00.0: WM Firmware Version: ____000000, Build Time: 20250523103234
[35246.142159] mt7921e 0000:04:00.0: WM Firmware Version: ____000000, Build Time: 20250523103234
[35425.867311] mt7921e 0000:04:00.0: WM Firmware Version: ____000000, Build Time: 20250523103234
[35517.005967] mt7921e 0000:04:00.0: WM Firmware Version: ____000000, Build Time: 20250523103234
[35592.779485] mt7921e 0000:04:00.0: WM Firmware Version: ____000000, Build Time: 20250523103234
[35667.008226] mt7921e 0000:04:00.0: WM Firmware Version: ____000000, Build Time: 20250523103234
[35697.736481] mt7921e 0000:04:00.0: WM Firmware Version: ____000000, Build Time: 20250523103234
[35722.823702] mt7921e 0000:04:00.0: WM Firmware Version: ____000000, Build Time: 20250523103234
[35769.917243] mt7921e 0000:04:00.0: WM Firmware Version: ____000000, Build Time: 20250523103234
[35832.903456] mt7921e 0000:04:00.0: WM Firmware Version: ____000000, Build Time: 20250523103234
[35868.734446] mt7921e 0000:04:00.0: WM Firmware Version: ____000000, Build Time: 20250523103234
[35910.215061] mt7921e 0000:04:00.0: WM Firmware Version: ____000000, Build Time: 20250523103234
[35968.069601] mt7921e 0000:04:00.0: WM Firmware Version: ____000000, Build Time: 20250523103234
[36015.164125] mt7921e 0000:04:00.0: WM Firmware Version: ____000000, Build Time: 20250523103234
[36067.910142] mt7921e 0000:04:00.0: WM Firmware Version: ____000000, Build Time: 20250523103234
[36130.876868] mt7921e 0000:04:00.0: WM Firmware Version: ____000000, Build Time: 20250523103234
[36166.205998] mt7921e 0000:04:00.0: WM Firmware Version: ____000000, Build Time: 20250523103234
[36202.050281] mt7921e 0000:04:00.0: WM Firmware Version: ____000000, Build Time: 20250523103234
[36243.014181] mt7921e 0000:04:00.0: WM Firmware Version: ____000000, Build Time: 20250523103234
[36405.827369] mt7921e 0000:04:00.0: WM Firmware Version: ____000000, Build Time: 20250523103234
[36447.807957] mt7921e 0000:04:00.0: WM Firmware Version: ____000000, Build Time: 20250523103234
[36494.911876] mt7921e 0000:04:00.0: WM Firmware Version: ____000000, Build Time: 20250523103234
[36525.128166] mt7921e 0000:04:00.0: WM Firmware Version: ____000000, Build Time: 20250523103234
[36544.064555] mt7921e 0000:04:00.0: WM Firmware Version: ____000000, Build Time: 20250523103234
[36623.947517] mt7921e 0000:04:00.0: WM Firmware Version: ____000000, Build Time: 20250523103234
[36686.924443] mt7921e 0000:04:00.0: WM Firmware Version: ____000000, Build Time: 20250523103234Thanks for any patience with me in advance. As I said before, I am new to Linux and I don't really know what I'm doing.
