Troubleshooting random system shutdowns

Tolkem

Well-Known Member
Joined
Jan 6, 2019
Messages
1,318
Reaction score
1,078
Credits
9,319


OP
K

kelltech

Member
Joined
Aug 15, 2021
Messages
41
Reaction score
15
Credits
344
Didn't know such device exists. :)
Yeah that's pretty cool. Haven't looked for those where I live but I'm sure I could find something like it, I see that one has a North America plug and I'll be back there next month anyway.
 

sam444

Active Member
Joined
Oct 22, 2020
Messages
206
Reaction score
180
Credits
1,575
Random shutdowns are usually hardware...HDD...Power Supply...Loose Cables...Bad Ram or Loose Ram sticks (happened to me.)...Loose Monitor Cable and a million other things.
mad0120.gif


I once bumped the Sata cable connected to the DVD burner, while cleaning inside my Tower. The cable was half out but it wasn't till I started the computer that it would start and stop every time I tried to Boot it.
mad0034.gif


When these things happen it's always a case of trial and error, I'm no expert but have learnt a few things over the years and have saved a truck load of money that would have gone to computer shops. ;)
 

kc1di

Well-Known Member
Joined
May 14, 2021
Messages
891
Reaction score
757
Credits
6,347
I know you've been down a few rabbit trails with this. And don't want to add to it but I think the problem may be heat related. Since it only seems to happen when play video intensive games I suspect that either the GPU < Nvidia has been know to cause problems in Linux. Or CPU are overheating during extensive video demand. That's basically a hardware problem. But you may be able to influence it by trying to use only the Intel graphics card while trying the games and see if it still does the shutdown.
In any event
Code:
Inxi -s
will give you a temp reading. I noticed that in your inxi output that temp was 51C at that time. Which if it was taken at Idle is a bit high. Mine on this laptop at the moment is 37c. A Through check of the cooling system may also affect temps remove any dust etc.
Good luck in finding the problem.
 
OP
K

kelltech

Member
Joined
Aug 15, 2021
Messages
41
Reaction score
15
Credits
344
Thank you everyone for the sensible help, I appreciate this community and I just got here!

While gaming yesterday, it didnt shut down but the power supply (it's a laptop) was quite a lot hotter than when working on less graphic intense tasks. Is it normal that a laptop power supply should be more hot while using heavier tasks on the computer?
 

dcbrown73

Well-Known Member
Joined
Jul 14, 2021
Messages
361
Reaction score
336
Credits
3,199
Thank you everyone for the sensible help, I appreciate this community and I just got here!

While gaming yesterday, it didnt shut down but the power supply (it's a laptop) was quite a lot hotter than when working on less graphic intense tasks. Is it normal that a laptop power supply should be more hot while using heavier tasks on the computer?
The answer is Ohms law! The more power consumption by the laptop means that the power supply must produce more DC current. The process of producing this current ends up creating power losses in different forms via the processes that are required to produce the DC current. That lost power is converted to heat. More power used, more power lost, therefore more heat generated.

I used to have a cheap replacement power brick for an old Samsung Series 9 laptop. It used to get quite hot to the point that when I played a game or used something that required pulling a lot of power. I always ensured the brick was sitting on something non-flammable because I didn't trust it. (again it was a cheap non-Samsung replacement)
 

f33dm3bits

Gold Member
Gold Supporter
Joined
Dec 11, 2019
Messages
4,446
Reaction score
3,158
Credits
32,240
My previous game laptop would get hot while playing modern games and the fans would be blowing quite loud, when just doing normal tasks laptop would be normal temperature and wouldn't really hear my fans for the most part.
 
$100 Digital Ocean Credit
Get a free VM to test out Linux!

Members online


Top