Bionicpup32 8.0 Epson XP-352 printer issue

[Dave Lister]

I have a fresh install of Bionicpup32 8.0 and I am having trouble getting it to print to my Epson Expression Home XP-352 355 Series colour inkjet printer.

I have in installed the driver epson-inkjet-printer-escpr_1.7.7-1lsb3.2_i386.deb that I obtained from here:-

EPSON Download Center

download.ebz.epson.net

The printer works fine on a netbook running Lubuntu on an Ubuntu 18.04 platform same as Bionicpup32 using the same driver deb.

I used the CUPS installer webpage through PPM to install the driver. CUPS found the printer, the driver was in the install menu. I selected Share, didn't provide a ppd file (later did using ppd copied over from netbook - no effect), added the printer. I changed the default setting from US letter to A4. I tried to print a Test Page and get an error "Filter Failed".

I have installed avahi-daemon and selected it to run at boot up in the Boot Services Menu.
The only other packages installed are LibreOffice and Thunderbird.

Here is the error log:-

#dave
I [16/Apr/2020:15:13:44 +0100] Saving job.cache...
I [16/Apr/2020:15:16:42 +0100] Please move "SystemGroup lpadmin" on line 16 of /etc/cups/cupsd.conf to the /etc/cups/cups-files.conf file; this will become an error in a future release.
I [16/Apr/2020:15:16:42 +0100] Listening to [v1.::1]:631 (IPv6)
I [16/Apr/2020:15:16:42 +0100] Listening to 127.0.0.1:631 (IPv4)
I [16/Apr/2020:15:16:42 +0100] Listening to /var/run/cups/cups.sock (Domain)
E [16/Apr/2020:15:16:42 +0100] Unknown directive BrowseOrder on line 24 of /etc/cups/cupsd.conf.
E [16/Apr/2020:15:16:42 +0100] Unknown directive BrowseAllow on line 25 of /etc/cups/cupsd.conf.
W [16/Apr/2020:15:16:42 +0100] No JobPrivateAccess defined in policy default - using defaults.
W [16/Apr/2020:15:16:42 +0100] No JobPrivateValues defined in policy default - using defaults.
W [16/Apr/2020:15:16:42 +0100] No SubscriptionPrivateAccess defined in policy default - using defaults.
W [16/Apr/2020:15:16:42 +0100] No SubscriptionPrivateValues defined in policy default - using defaults.
I [16/Apr/2020:15:16:42 +0100] Remote access is disabled.
I [16/Apr/2020:15:16:42 +0100] Loaded configuration file "/etc/cups/cupsd.conf"
I [16/Apr/2020:15:16:42 +0100] Using default TempDir of /var/spool/cups/tmp...
I [16/Apr/2020:15:16:42 +0100] Configured for up to 100 clients.
I [16/Apr/2020:15:16:42 +0100] Allowing up to 100 client connections per host.
I [16/Apr/2020:15:16:42 +0100] Using policy "default" as the default.
I [16/Apr/2020:15:16:42 +0100] Full reload is required.
I [16/Apr/2020:15:16:42 +0100] Loaded MIME database from "/usr/share/cups/mime" and "/etc/cups": 78 types, 114 filters...
I [16/Apr/2020:15:16:43 +0100] Generating printcap /run/cups/printcap...
I [16/Apr/2020:15:16:43 +0100] Loading job cache file "/var/cache/cups/job.cache"...
I [16/Apr/2020:15:16:43 +0100] Full reload complete.
I [16/Apr/2020:15:16:43 +0100] Cleaning out old files in "/var/spool/cups/tmp".
I [16/Apr/2020:15:16:43 +0100] Cleaning out old files in "/var/cache/cups".
E [16/Apr/2020:15:16:43 +0100] Unable to open listen socket for address [v1.::1]:631 - Address family not supported by protocol.
I [16/Apr/2020:15:16:43 +0100] Listening to 127.0.0.1:631 on fd 4...
I [16/Apr/2020:15:16:43 +0100] Listening to /var/run/cups/cups.sock on fd 6...
I [16/Apr/2020:15:16:43 +0100] Resuming new connection process


Here is the access log after installation and reboot.

#dave
localhost - - [16/Apr/2020:17:18:05 +0100] "POST /admin/ HTTP/1.1" 200 66 - -
localhost - - [16/Apr/2020:17:18:05 +0100] "POST / HTTP/1.1" 200 2363 CUPS-Get-Devices -
localhost - - [16/Apr/2020:17:18:05 +0100] "POST /admin/ HTTP/1.1" 200 3022 - -
localhost - - [16/Apr/2020:17:18:10 +0100] "POST /admin/ HTTP/1.1" 200 269 - -
localhost - - [16/Apr/2020:17:18:10 +0100] "POST /admin/ HTTP/1.1" 200 3528 - -
localhost - - [16/Apr/2020:17:18:15 +0100] "POST /admin HTTP/1.1" 200 319 - -
localhost - - [16/Apr/2020:17:18:15 +0100] "POST / HTTP/1.1" 200 1287 CUPS-Get-PPDs -
localhost - - [16/Apr/2020:17:18:15 +0100] "POST /admin HTTP/1.1" 200 5417 - -
localhost - - [16/Apr/2020:17:18:22 +0100] "POST /admin HTTP/1.1" 200 2027 - -
localhost - - [16/Apr/2020:17:18:22 +0100] "POST / HTTP/1.1" 200 479225 CUPS-Get-PPDs -
localhost - - [16/Apr/2020:17:18:22 +0100] "POST /admin HTTP/1.1" 200 216710 - -
localhost - - [16/Apr/2020:17:21:06 +0100] "POST /admin HTTP/1.1" 200 2136 - -
localhost - - [16/Apr/2020:17:21:06 +0100] "POST /admin/ HTTP/1.1" 200 487 CUPS-Add-Modify-Printer successful-ok
localhost - - [16/Apr/2020:17:21:06 +0100] "POST /admin HTTP/1.1" 200 13922 - -
localhost - - [16/Apr/2020:17:21:15 +0100] "POST /admin HTTP/1.1" 200 286 - -
localhost - - [16/Apr/2020:17:21:15 +0100] "POST /admin/ HTTP/1.1" 200 129926 CUPS-Add-Modify-Printer successful-ok
localhost - - [16/Apr/2020:17:21:15 +0100] "POST /admin HTTP/1.1" 200 2330 - -
localhost - - [16/Apr/2020:17:21:25 +0100] "POST /printers/EPSON_XP-352_355_Series HTTP/1.1" 200 399 Print-Job successful-ok

Here is the driver install.

Here is the Test Page print attempt.

Here is the same successful test Page print from the Lubuntu netbook. Note the Driver description is not the same and has the additional cups-filters 1.20.2 (colour) which I am wondering might be relevant given the "filter failed" error message on the puppy desktop test page. I have checked and cups-filters 1.20.2 is already installed on bionicpup32 version and so is cups-filters core drivers 1.20.2 as well.

Here's the netbook's access log from /var/logs/cups for comparison.

localhost - - [17/Apr/2020:14:06:11 +0100] "POST / HTTP/1.1" 200 273 Create-Printer-Subscriptions successful-ok
localhost - - [17/Apr/2020:14:06:26 +0100] "POST /printers/EPSON-XP-352-355-Series HTTP/1.1" 200 424 Print-Job successful-ok
localhost - - [17/Apr/2020:14:06:44 +0100] "POST / HTTP/1.1" 401 100 CUPS-Get-Devices successful-ok
localhost - dave [17/Apr/2020:14:06:44 +0100] "POST / HTTP/1.1" 200 488 CUPS-Get-Devices -
localhost - - [17/Apr/2020:14:07:33 +0100] "POST / HTTP/1.1" 200 152 Cancel-Subscription successful-ok
localhost - - [17/Apr/2020:14:10:41 +0100] "POST /admin/ HTTP/1.1" 200 100 - -
localhost - - [17/Apr/2020:14:10:41 +0100] "POST / HTTP/1.1" 401 91 CUPS-Get-Devices successful-ok
localhost - - [17/Apr/2020:14:10:41 +0100] "POST /admin/ HTTP/1.1" 401 100 - -
localhost - - [17/Apr/2020:14:10:41 +0100] "POST /admin/ HTTP/1.1" 200 100 - -
localhost - - [17/Apr/2020:14:10:54 +0100] "POST /printers/EPSON-XP-352-355-Series HTTP/1.1" 200 399 Print-Job successful-ok
localhost - - [17/Apr/2020:14:13:39 +0100] "POST /admin/ HTTP/1.1" 200 103 - -
localhost - - [17/Apr/2020:14:13:39 +0100] "POST /admin/ HTTP/1.1" 200 2574 - -
localhost - - [17/Apr/2020:14:13:48 +0100] "POST /admin/ HTTP/1.1" 200 100 - -
localhost - - [17/Apr/2020:14:13:48 +0100] "POST / HTTP/1.1" 401 91 CUPS-Get-Devices successful-ok
localhost - - [17/Apr/2020:14:13:48 +0100] "POST /admin/ HTTP/1.1" 401 100 - -
localhost - - [17/Apr/2020:14:13:48 +0100] "POST /admin/ HTTP/1.1" 200 100 - -
localhost - - [17/Apr/2020:14:14:00 +0100] "POST /admin/ HTTP/1.1" 200 100 - -
localhost - - [17/Apr/2020:14:14:02 +0100] "POST / HTTP/1.1" 401 91 CUPS-Get-Devices successful-ok
localhost - - [17/Apr/2020:14:14:00 +0100] "POST /admin/ HTTP/1.1" 401 100 - -
localhost - - [17/Apr/2020:14:14:00 +0100] "POST /admin/ HTTP/1.1" 200 100 - -
localhost - - [18/Apr/2020:13:14:48 +0100] "POST /printers/EPSON-XP-352-355-Series HTTP/1.1" 200 399 Print-Job successful-ok


Any help would be gratefully appreciated as this minor problem has kept me frustrated for a week now, and is the only issue affecting an otherwise very nice puppy OS.
.

 

[Dave Lister]

SOLVED!!!!!! After a fashion.

Registered my network printer with Epson Connect (link below) so that the printer gets assigned its own email address. Renamed the email address to something memorable, set the Printer Settings to not include Sender's Details (otherwise it wastes a page). Now can print by sending documents as attachments to the printer's email address. Not as easy as clicking print but tolerable.

Epson Connect - Print and Scan From Anywhere

Epson Connect is a cloud print & scan service for Epson printers. It allows you to print from any smartphone, tablet or computer from anywhere in the world.

www.epsonconnect.com

Used Rox-filer file manager, right click on a file, select Customize Menu and drag using Shift-Ctrl the application icon to the folder that pops up - /root/.config/rox.sourceforge.net/SendTo - in my case I dragged /usr/bin/thunderbird. Now right clicking on a file brings thunderbird up as a menu option, when clicked the file automatically gets attached to a fresh email, just need to enter printer's name in the recipient's address and click send to print - almost as painfree as regular printing.

 

[darry1966]

If you have anymore problems Peebee at Murga Forums is the Dev of that Pup.

 

[Dave Lister]

If you have anymore problems Peebee at Murga Forums is the Dev of that Pup.

Yeah, I know, but getting on that forum is about the same as hooking up the printer. Still waiting for an email to authenticate my registration.

 

[darry1966]

Yep same old problem. They need to update their forum software. It is 15 years old.

Someone tried to make moves to get them a faster forum and take the old threads over noone bothered to make the move, no interest in upgrading to the new forum - oh well!