Hi all,
first post here.
I've been using Linux for all my life, even though I can't really say I am an expert at all.
Generally when I need to fix some error, I google whatever error report I get, and follow instructions in a pretty much copy-paste fashion in whatever post I find online and somehow, kicking and sweating in the end I manage to fix my problem.
Even though I realize Linux is more work, I prefer Linux to any other system any day cause of the flexibility it provides. In other words, I love Linux.
This issue I'm having is a bit different from the ones I've had in the past :
Sometimes (say between 0 to 3 times a day) my system does the following :
- both screens go blank and switch off, like the computer was switched off.
- the computer stays on (I can hear the vent going and the power led is still on)
- of course being the screens off, I cannot tell anything about what happened (is the mouse still working ? keyboard ? desktop ? no idea).
One important thing that I noticed is that this happens completely indipendently from the fact that I am actually using the computer. Sometimes I am only staring at the screen reading some document, with the computer pretty much idle, not using the mouse or the keyboard, and it happens.
This is definitely confirmed by the fact that sometimes I leave my workstation on at night (this time it is crunching stuff), and the next morning the computer is in the state above. Other times the computer stays on the whole night with no problem and I can resume working the next morning.
Note that this has been happening only on a new workstation that I just bought. Came with Windows installed, I installed Linux myself, and has been happening ever since.
When this happens the only solution (that I know) to regain control of the workstation is to hard reset the whole thing, and I mean really the big switch on/off in the back of my workstation near the power plug, not even the regular on/off button exposed on the case.
I googled a lot about linux issues about "sudden crash", "screen off", "crash out of the blue" , etc, but I couldn't find much that matches what is my experience explained above, and maybe I didn't ask google the correct question.
Has anybody experienced something like this and/or can give me any clue on how debug this ?
This what I get if I run `inxi - Fxz`
first post here.
I've been using Linux for all my life, even though I can't really say I am an expert at all.
Generally when I need to fix some error, I google whatever error report I get, and follow instructions in a pretty much copy-paste fashion in whatever post I find online and somehow, kicking and sweating in the end I manage to fix my problem.
Even though I realize Linux is more work, I prefer Linux to any other system any day cause of the flexibility it provides. In other words, I love Linux.
This issue I'm having is a bit different from the ones I've had in the past :
Sometimes (say between 0 to 3 times a day) my system does the following :
- both screens go blank and switch off, like the computer was switched off.
- the computer stays on (I can hear the vent going and the power led is still on)
- of course being the screens off, I cannot tell anything about what happened (is the mouse still working ? keyboard ? desktop ? no idea).
One important thing that I noticed is that this happens completely indipendently from the fact that I am actually using the computer. Sometimes I am only staring at the screen reading some document, with the computer pretty much idle, not using the mouse or the keyboard, and it happens.
This is definitely confirmed by the fact that sometimes I leave my workstation on at night (this time it is crunching stuff), and the next morning the computer is in the state above. Other times the computer stays on the whole night with no problem and I can resume working the next morning.
Note that this has been happening only on a new workstation that I just bought. Came with Windows installed, I installed Linux myself, and has been happening ever since.
When this happens the only solution (that I know) to regain control of the workstation is to hard reset the whole thing, and I mean really the big switch on/off in the back of my workstation near the power plug, not even the regular on/off button exposed on the case.
I googled a lot about linux issues about "sudden crash", "screen off", "crash out of the blue" , etc, but I couldn't find much that matches what is my experience explained above, and maybe I didn't ask google the correct question.
Has anybody experienced something like this and/or can give me any clue on how debug this ?
This what I get if I run `inxi - Fxz`
Code:
(base) [~/Desktop]$ inxi -Fxz
System: Kernel: 5.11.0-49-generic x86_64 bits: 64 compiler: gcc v: 10.2.1 Desktop: Budgie 10.5.2
Distro: Ubuntu 21.04 (Hirsute Hippo)
Machine: Type: Desktop Mobo: ASRock model: X570 Creator serial: <filter> UEFI: American Megatrends v: P3.50 date: 04/21/2021
Battery: Device-1: hidpp_battery_0 model: Logitech Wireless Mouse MX Master charge: 55% (should be ignored)
status: Discharging
Device-2: hidpp_battery_1 model: Logitech K800 charge: 70% (should be ignored) status: Discharging
CPU: Info: 16-Core model: AMD Ryzen 9 5950X bits: 64 type: MT MCP arch: Zen 3 rev: 0 L2 cache: 8 MiB
flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm bogomips: 217198
Speed: 4012 MHz min/max: 2200/3400 MHz boost: enabled Core speeds (MHz): 1: 4012 2: 3603 3: 3586 4: 3214 5: 3592
6: 3199 7: 3590 8: 4244 9: 4191 10: 3590 11: 4266 12: 3590 13: 3590 14: 4523 15: 3593 16: 3589 17: 3579 18: 3574
19: 4660 20: 3579 21: 3669 22: 3590 23: 3701 24: 3785 25: 3590 26: 3592 27: 3591 28: 4128 29: 2878 30: 3594
31: 3588 32: 3591
Graphics: Device-1: NVIDIA GA102 [GeForce RTX 3090] driver: nvidia v: 470.86 bus ID: 32:00.0
Display: x11 server: X.Org 1.20.11 driver: loaded: nvidia resolution: 1: 4096x2160~60Hz 2: 3840x2160~60Hz
OpenGL: renderer: NVIDIA GeForce RTX 3090/PCIe/SSE2 v: 4.6.0 NVIDIA 470.86 direct render: Yes
Audio: Device-1: NVIDIA GA102 High Definition Audio driver: snd_hda_intel v: kernel bus ID: 32:00.1
Device-2: Advanced Micro Devices [AMD] Starship/Matisse HD Audio vendor: ASRock driver: snd_hda_intel v: kernel
bus ID: 34:00.4
Device-3: Logitech HD Pro Webcam C920 type: USB driver: snd-usb-audio,uvcvideo bus ID: 7-1:2
Sound Server: ALSA v: k5.11.0-49-generic
Network: Device-1: Intel I211 Gigabit Network vendor: ASRock driver: igb v: kernel port: b000 bus ID: 27:00.0
IF: enp39s0 state: down mac: <filter>
Device-2: Intel Wi-Fi 6 AX200 driver: iwlwifi v: kernel port: b000 bus ID: 28:00.0
IF: wlp40s0 state: up mac: <filter>
Device-3: Aquantia AQC107 NBase-T/IEEE 802.3bz Ethernet [AQtion] vendor: ASRock driver: atlantic v: kernel
port: a000 bus ID: 2d:00.0
IF: enp45s0 state: down mac: <filter>
Bluetooth: Device-1: Intel AX200 Bluetooth type: USB driver: btusb v: 0.8 bus ID: 5-6:2
Report: ID: hci0 state: up running pscan bt-v: 3.0 lmp-v: 5.2 address: <filter>
Drives: Local Storage: total: 9.1 TiB used: 1.97 TiB (21.7%)
ID-1: /dev/nvme0n1 vendor: Western Digital model: WDS200T1X0E-00AFY0 size: 1.82 TiB temp: 46.9 C
ID-2: /dev/sda vendor: Samsung model: SSD 870 EVO 2TB size: 1.82 TiB
ID-3: /dev/sdb vendor: Western Digital model: WD4005FZBX-00K5WB0 size: 3.64 TiB
ID-4: /dev/sdc type: USB vendor: Western Digital model: WD My Book 1140 size: 1.82 TiB
Partition: ID-1: / size: 90.81 GiB used: 56.43 GiB (62.1%) fs: ext4 dev: /dev/nvme0n1p4
ID-2: /boot/efi size: 99.2 MiB used: 30.2 MiB (30.4%) fs: vfat dev: /dev/nvme0n1p2
ID-3: /home size: 791.52 GiB used: 48.06 GiB (6.1%) fs: ext4 dev: /dev/nvme0n1p6
Swap: ID-1: swap-1 type: partition size: 29.8 GiB used: 0 KiB (0.0%) dev: /dev/nvme0n1p5
Sensors: System Temperatures: cpu: 45.1 C mobo: N/A gpu: nvidia temp: 39 C
Fan Speeds (RPM): N/A gpu: nvidia fan: 30%
Info: Processes: 561 Uptime: 1h 13m Memory: 125.54 GiB used: 4.35 GiB (3.5%) Init: systemd runlevel: 5 Compilers:
gcc: 10.3.0 Packages: 2251 Shell: Bash v: 5.1.4 inxi: 3.3.01
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