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Problem with activating Bluetooth in Mint Cinnamon 18.2

Discussion in 'Mint' started by Awsim, Nov 19, 2017.

  1. Awsim

    Awsim New Member

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    When trying to setup a blue tooth speaker in Mint Cinnamon 18.2 I get the following message :
    Bluez daemon is not running, blueman-manager cannot continue.
    This probably means that there were no Bluetooth adapters detected or Bluetooth daemon was not started.
    Blue tooth works perfectly and slick with the same speaker from my Samsung S5 phone. After perusing the internet other people were having a problem with the Blueberry manager and had success with the Blueman manager so I replaced Blueberry with Blueman without success . Maybe this is compounding the problem. Are you able to assist?


     
  2. atanere

    atanere Moderator
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    I'm using Mint MATE 18.2, and it was as simple as turning on bluetooth, pairing to a headset (from my phone), and then changing the sound configuration output to headset instead of internal speakers on my laptop. These are the only bluetooth capabilities that I have, but it seemed pretty straightforward.

    I do find some varied instructions on the process on the web. You may have already found these links too, but if not, give them a look and see if they can assist you.

    https://itsfoss.com/bluetooth-speakers-ubuntu/

    https://www.howtoforge.com/tutorial/how-to-send-sound-through-bluetooth-on-linux/

    http://www.linux-magazine.com/Onlin...ld-s-Blog/Adding-a-Bluetooth-Speaker-to-Linux

    Cheers
     
  3. Awsim

    Awsim New Member

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  4. Awsim

    Awsim New Member

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    Hi Atanere My blue tooth in Mint 18.2 has never looked like it wants to work. I keep getting this message:"
    Bluez daemon is not running, blueman-manager cannot continue.
    This probably means that there were no Bluetooth adapters detected or Bluetooth daemon was not started." Can you shed any light on this Ive looked at your suggested posts to no avail
     
  5. Awsim

    Awsim New Member

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    Hi Atanere Ive connected my phone by usb to my laptop and can pair it with my bluetooth speaker wirelesly and play with it through the speaker but I can't get it to find nearby devices i.e.my laptop. when I try to turn on blue tooth on my laptop i get this message"
    "Bluez daemon is not running, blueman-manager cannot continue.
    This probably means that there were no Bluetooth adapters detected or Bluetooth daemon was not started." I just don't know how to get it to detect Bluetooth adapters (Is this referring to plug in usb adapters Which i don't have or the built in ones in the laptop and I don't know how to do this. Can you help with this?
     
  6. atanere

    atanere Moderator
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    Well, you may have been correct in your first post... you may not have needed to install the BlueZ package. But since you have it installed, we can try to make it work. You didn't mention (or I missed it) what kind of computer you are using, but the most important question we may need later is: What kind of Bluetooth adaptor do you have? We can find that with one or two commands... please copy/paste the output from the following:

    Code:
    dmesg | grep Bluetooth
    and this:
    Code:
    lsusb | grep Bluetooth
     
  7. Awsim

    Awsim New Member

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    Hi Atanere this is the output from the 1st code:
    [10421.042949] Bluetooth: Core ver 2.21
    [10421.042996] Bluetooth: HCI device and connection manager initialized
    [10421.043000] Bluetooth: HCI socket layer initialized
    [10421.043003] Bluetooth: L2CAP socket layer initialized
    [10421.043011] Bluetooth: SCO socket layer initialized
    [10493.024842] Bluetooth: RFCOMM TTY layer initialized
    [10493.024856] Bluetooth: RFCOMM socket layer initialized
    [10493.024866] Bluetooth: RFCOMM ver 1.11
    This is the output for the second:
    [email protected] ~ $ lspci -knn | grep Net -A2; lsusb
    02:00.0 Ethernet controller [0200]: Broadcom Corporation NetLink BCM57785 Gigabit Ethernet PCIe [14e4:16b5] (rev 10)
    Subsystem: Acer Incorporated [ALI] NetLink BCM57785 Gigabit Ethernet PCIe [1025:0647]
    Kernel driver in use: tg3
    Kernel modules: tg3
    --
    03:00.0 Network controller [0280]: Qualcomm Atheros AR9485 Wireless Network Adapter [168c:0032] (rev 01)
    Subsystem: Foxconn International, Inc. AR9485 Wireless Network Adapter [105b:e047]
    Kernel driver in use: ath9k
    Kernel modules: ath9k
    Bus 002 Device 058: ID 12d1:1506 Huawei Technologies Co., Ltd. Modem/Networkcard
    Bus 002 Device 011: ID 2188:0ae1
    Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
    Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 001 Device 003: ID 1bcf:2c18 Sunplus Innovation Technology Inc.
    Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Hi Atanere: I don't have a usb adapter dongle but I found this above for an inbuilt adapter. Hope this helps. Regards Jock
     
  8. atanere

    atanere Moderator
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    Hi Jock,

    You didn't quite copy the 2nd command correctly, so instead you show the entire output of lsusb. That's okay... we can quickly look through the list and see that there are no Bluetooth devices residing on the USB bus. If you had used the "| grep Bluetooth" with the command you would have had no output at all.

    So, let's consider the output from the dmesg command. At first glance, it looks hopeful with many items showing one form or another of "Bluetooth...... initialized". I only have one computer with built-in Bluetooth, so that is all I can compare against. Let me show you the output of dmesg | grep Bluetooth on my system (especially note the bold text):

    Much of the output on my laptop is similar or the same as yours, except the lines with hci0... and that seems to me to indicate that it detects the actual Bluetooth hardware adapter built-in on the motherboard. So, this is making me question if your computer has Bluetooth built-in? Some computers have it, and some don't.

    At the moment, I'm not sure of any other way to confirm that you have Bluetooth. Can you provide us with the exact brand and model of your computer? Or, if you built it yourself, the exact brand and model of the motherboard? Maybe we can dig into Google and find the detailed specs on your system. Do you see a Bluetooth icon on the panel?

    And, of course, I may be missing something in this investigation... so maybe someone else will jump in with us and set me straight. (Yes, I'm talking to YOU, @wizardfromoz! :D) But everyone is welcome to join in... I just like picking on Wizard because he has become a good friend on here, and he's very smart and quite often catches my mistakes.

    EDIT: Still reviewing this to look for anything relevant. In your lsusb output above, this item (Bus 002 Device 011: ID 2188:0ae1) is making me scratch my head. If that is your Bluetooth device, there may still be hope. But it may prove hard without more info on the device, if that's it.

    Cheers
     
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  9. wizardfromoz

    wizardfromoz Well-Known Member

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    (Appears in a puff of smoke, everybody coughs) I'll remember that, Stan :mad:

    Seriously, (and Hi, Jock, welcome) what I do know about BT you could write on the back of a postal stamp and still have room to transcribe the entire King James Bible. But I am OK at troubleshooting, and pretty adept with the keywords I use on Google. I'll give it a whirl, but as Stan said

    so any BT experts, put in your two cents if I am on the wrong track, or even not?

    Jock I'll start with your OP (original post) and you also are the OP (original poster), and intersperse my comments highlighted.

    Obvious question (to me) is:

    Q.1 Are you sure you have a BT adapter/dongle in the computer? It appears you have had some Linux experience, perhaps other than with 'Sonya' Cinnamon, if so

    Q2. Have you used another Linux on the same computer and had the BT working?

    I have to go, sorry, long day (road trip), but two other ideas. Run the following (first idea has two parts):

    Code:
    journalctl | grep Bluetooth
    and

    Code:
    journalctl | grep bluetooth
    You can actually achieve the above by putting an -i between grep and Bluetooth, but then the output gets jumbled so try them separately.

    2nd idea is

    Code:
    sudo rfkill list
    and report the output.

    Stan, can you give me your output on

    Code:
    lsusb | grep Bluetooth
    ??

    Thanks, back tomorrow my time, somewhere in time & space.

    Wizard
     
  10. Awsim

    Awsim New Member

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    System: Host: jock-Aspire-E1-571 Kernel: 4.8.0-53-generic x86_64 (64 bit gcc: 5.4.0)
    Desktop: Cinnamon 3.4.3 (Gtk 3.18.9-1ubuntu3.3) dm: lightdm Distro: Linux Mint 18.2 Sonya
    Machine: System: Acer product: Aspire E1-571 v: V2.04 Chassis: type: 10 v: V2.04
    Mobo: Acer model: EA50_HC_HR v: Type2 - Board Version Bios: Acer v: V2.04 date: 09/14/2012
    CPU: Dual core Intel Core i3-2328M (-HT-MCP-) cache: 3072 KB
    flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 8780
    clock speeds: min/max: 800/2200 MHz 1: 801 MHz 2: 802 MHz 3: 890 MHz 4: 803 MHz
    Graphics: Card: Intel 2nd Generation Core Processor Family Integrated Graphics Controller
    bus-ID: 00:02.0 chip-ID: 8086:0116
    Display Server: X.Org 1.18.4 drivers: intel (unloaded: fbdev,vesa)
    Resolution: [email protected]
    GLX Renderer: Mesa DRI Intel Sandybridge Mobile
    GLX Version: 3.0 Mesa 12.0.6 Direct Rendering: Yes
    Audio: Card Intel 7 Series/C210 Series Family High Definition Audio Controller
    driver: snd_hda_intel bus-ID: 00:1b.0 chip-ID: 8086:1e20
    Sound: Advanced Linux Sound Architecture v: k4.8.0-53-generic
    Network: Card-1: Broadcom NetLink BCM57785 Gigabit Ethernet PCIe
    driver: tg3 v: 3.137 bus-ID: 02:00.0 chip-ID: 14e4:16b5
    IF: enp2s0f0 state: down mac: <filter>
    Card-2: Qualcomm Atheros AR9485 Wireless Network Adapter
    driver: ath9k bus-ID: 03:00.0 chip-ID: 168c:0032
    IF: wlp3s0 state: up mac: <filter>
    Drives: HDD Total Size: 112.0GB (13.4% used)
    ID-1: /dev/sda model: FUJITSU_MHW2080B size: 80.0GB serial: K115T7C28MRT
    ID-2: USB /dev/sdb model: Cruzer_Glide_3.0 size: 32.0GB serial: 4C530001070619114061-0:0
    Partition: ID-1: / size: 69G used: 11G (16%) fs: ext4 dev: /dev/dm-0
    ID-2: /boot size: 472M used: 67M (15%) fs: ext2 dev: /dev/sda1
    ID-3: swap-1 size: 4.10GB used: 0.00GB (0%) fs: swap dev: /dev/dm-1
    RAID: System: supported: N/A
    No RAID devices: /proc/mdstat, md_mod kernel module present
    Unused Devices: none
    Sensors: System Temperatures: cpu: 50.0C mobo: N/A
    Fan Speeds (in rpm): cpu: N/A
    Repos: Active apt sources in file: /etc/apt/sources.list.d/official-package-repositories.list
    deb http: //mirror.is.co.za/mirrors/linuxmint.com/packages sonya main upstream import backport
    deb http: //mirror.zol.co.zw/ubuntu xenial main restricted universe multiverse
    deb http: //mirror.zol.co.zw/ubuntu xenial-updates main restricted universe multiverse
    deb http: //mirror.zol.co.zw/ubuntu xenial-backports main restricted universe multiverse
    deb http: //security.ubuntu.com/ubuntu/ xenial-security main restricted universe multiverse
    deb http: //archive.canonical.com/ubuntu/ xenial partner
    Info: Processes: 205 Uptime: 3:36 Memory: 630.7/3768.7MB
    Init: systemd v: 229 runlevel: 5 default: 2 Gcc sys: 5.4.0
    Client: Unknown python2.7 client inxi: 2.2.35Hi Wizard please to meet you and Hi Atanere Thank you for all your input here are the specs for the laptop hope these help. Meanwhile I'll try your suggestions Wizard thank you.
     
  11. Awsim

    Awsim New Member

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    System: Host: jock-Aspire-E1-571 Kernel: 4.8.0-53-generic x86_64 (64 bit gcc: 5.4.0)
    Desktop: Cinnamon 3.4.3 (Gtk 3.18.9-1ubuntu3.3) dm: lightdm Distro: Linux Mint 18.2 Sonya
    Machine: System: Acer product: Aspire E1-571 v: V2.04 Chassis: type: 10 v: V2.04
    Mobo: Acer model: EA50_HC_HR v: Type2 - Board Version Bios: Acer v: V2.04 date: 09/14/2012
    CPU: Dual core Intel Core i3-2328M (-HT-MCP-) cache: 3072 KB
    flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 8780
    clock speeds: min/max: 800/2200 MHz 1: 801 MHz 2: 802 MHz 3: 890 MHz 4: 803 MHz
    Graphics: Card: Intel 2nd Generation Core Processor Family Integrated Graphics Controller
    bus-ID: 00:02.0 chip-ID: 8086:0116
    Display Server: X.Org 1.18.4 drivers: intel (unloaded: fbdev,vesa)
    Resolution: [email protected]
    GLX Renderer: Mesa DRI Intel Sandybridge Mobile
    GLX Version: 3.0 Mesa 12.0.6 Direct Rendering: Yes
    Audio: Card Intel 7 Series/C210 Series Family High Definition Audio Controller
    driver: snd_hda_intel bus-ID: 00:1b.0 chip-ID: 8086:1e20
    Sound: Advanced Linux Sound Architecture v: k4.8.0-53-generic
    Network: Card-1: Broadcom NetLink BCM57785 Gigabit Ethernet PCIe
    driver: tg3 v: 3.137 bus-ID: 02:00.0 chip-ID: 14e4:16b5
    IF: enp2s0f0 state: down mac: <filter>
    Card-2: Qualcomm Atheros AR9485 Wireless Network Adapter
    driver: ath9k bus-ID: 03:00.0 chip-ID: 168c:0032
    IF: wlp3s0 state: up mac: <filter>
    Drives: HDD Total Size: 112.0GB (13.4% used)
    ID-1: /dev/sda model: FUJITSU_MHW2080B size: 80.0GB serial: K115T7C28MRT
    ID-2: USB /dev/sdb model: Cruzer_Glide_3.0 size: 32.0GB serial: 4C530001070619114061-0:0
    Partition: ID-1: / size: 69G used: 11G (16%) fs: ext4 dev: /dev/dm-0
    ID-2: /boot size: 472M used: 67M (15%) fs: ext2 dev: /dev/sda1
    ID-3: swap-1 size: 4.10GB used: 0.00GB (0%) fs: swap dev: /dev/dm-1
    RAID: System: supported: N/A
    No RAID devices: /proc/mdstat, md_mod kernel module present
    Unused Devices: none
    Sensors: System Temperatures: cpu: 50.0C mobo: N/A
    Fan Speeds (in rpm): cpu: N/A
    Repos: Active apt sources in file: /etc/apt/sources.list.d/official-package-repositories.list
    deb http: //mirror.is.co.za/mirrors/linuxmint.com/packages sonya main upstream import backport
    deb http: //mirror.zol.co.zw/ubuntu xenial main restricted universe multiverse
    deb http: //mirror.zol.co.zw/ubuntu xenial-updates main restricted universe multiverse
    deb http: //mirror.zol.co.zw/ubuntu xenial-backports main restricted universe multiverse
    deb http: //security.ubuntu.com/ubuntu/ xenial-security main restricted universe multiverse
    deb http: //archive.canonical.com/ubuntu/ xenial partner
    Info: Processes: 205 Uptime: 3:36 Memory: 630.7/3768.7MB
    Init: systemd v: 229 runlevel: 5 default: 2 Gcc sys: 5.4.0
    Client: Unknown python2.7 client inxi: 2.2.35Hi Wizard please to meet you and Hi Atanere Thank you for all your input here are the specs for the laptop hope these help. Meanwhile I'll try your suggestions Wizard thank you.

    #10 Awsim, 1 minute ago
     
  12. atanere

    atanere Moderator
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    The grepped lsusb has no output on my bluetooth laptop. Here is my full lsusb:
    Code:
    Bus 001 Device 002: ID 8087:8000 Intel Corp.
    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
    Bus 002 Device 005: ID 1bcf:2c43 Sunplus Innovation Technology Inc.
    Bus 002 Device 004: ID 04f3:016f Elan Microelectronics Corp.
    Bus 002 Device 003: ID 2047:0855 Texas Instruments Invensense Embedded MotionApp HID Sensor
    Bus 002 Device 002: ID 8087:07dc Intel Corp.
    Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    A quick search for "Aspire E1-571 specifications" this morning shows some models have bluetooth, and some do not. Thanks, Jock, for providing more details about your system as that may help a lot as we pursue this further. I have a couple of more days off, so maybe we will figure it out while the Wizard is out traveling.

    @wizardfromoz: Have a safe road trip! I hope it's for pleasure!

    Cheers
     
  13. atanere

    atanere Moderator
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    FYI, journalctl | grep bluetooth shows the following... on my NON-BLUETOOTH desktop.
    Just a thought that this could be a fooler too. I had no output with a capital B - Bluetooth.

    Cheers
     
  14. atanere

    atanere Moderator
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    Jock,

    Wizard's Question #1 is going along with where I was headed also... to first be sure that you have Bluetooth capability on your laptop. The error in your original post shows that BlueZ is not sure that Bluetooth is present either. It we can confirm that you do have Bluetooth available, then we can move on to figuring out why BlueZ did not detect it and make it work, or else restore back to the original Mint package (blueberry, I think). Of course, if you do not have Bluetooth, then your speaker cannot work with your laptop unless you buy a separate Bluetooth dongle.

    Another way of checking is to go to the Acer website and input the serial number or SNID to see what they report about your computer and if there are Bluetooth drivers for it. Those numbers are probably on a label on the bottom of the laptop. The Acer website is at: https://www.acer.com/ac/en/EE/content/drivers

    And yet another way of testing: Do you still have the installation DVD or USB with Linux Mint Cinnamon 18.2? I don't want you to re-install... just to boot on the live media so to test with "stock" Linux Mint without the changes your made from blueberry to bluez. I will keep searching on your computer and motherboard specs (so far looks bad for bluetooth) but I'd like to see if the Bluetooth icon appears on the Linux Mint panel, down in lower right corner near the clock and other utilities. Here's a screenshot of my bluetooth-enabled laptop that is booted on a Linux Mint Sonya Cinnamon DVD (white arrow pointing to icon):

    Mint_Sonya.jpg
    [​IMG]
     
  15. atanere

    atanere Moderator
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    Aha, some more "evidence" for you to examine. Acer says there is a label on the bottom of your laptop that should say whether you have Bluetooth or not. Watch their short video here:

    https://us.answers.acer.com/app/answers/detail/a_id/25/kw/bluetooth

    But, the lady in the video also says, "If you don't see it on the label..." -- and then explains how to check in Windows. :eek:

    I'm rather hoping that you DO see it on the label myself! :D But if not, and if the Bluetooth icon doesn't appear on the Linux Mint panel as I described above, and if the Acer driver support website doesn't offer any Bluetooth drivers for your serial number or SNID, then hope may be fading....

    I have found many websites that say the E1-571 does have Bluetooth, and many that say it does not. If it does have Bluetooth, it seems that it will be integrated as part of the WiFi chip.... Atheros in your case (but Broadcom on other E1-571 models).
     
  16. atanere

    atanere Moderator
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  17. Awsim

    Awsim New Member

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    Hi Atanere, I think you're right my laptop doesn't have built in Blue tooth . I,ll just buy a dongle and that should sort the problem out. Thank you so much and also thanks to @wizard from Os for all the effort you've put in to help me. kind regards Jock
     
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  18. wizardfromoz

    wizardfromoz Well-Known Member

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    You are very welcome, Jock, and regrets if we are the bearers of bad news :(

    I note from your output from inxi that you are in South Africa or Zimbabwe, but without knowing whether you are in or close to Joburg or Harare, I wondered if you can take the lappie to a store where you buy the dongle?

    Whilst researching your dilemma, I installed bluez-tools on one of my Ubuntu 17.10 'Artful Aardvark' MATE installs

    Code:
    sudo apt install bluez-tools
    and then was able to run the commands and receive the output I have included in the Spoiler below:

    bt-adapter -l (small L)
    output
    Available adapters:
    artfulMATEspare (A4:DB:30:2C:7F:19)
    bt-adapter -i
    output
    [hci0]
    Name: artfulMATEspare
    Address: A4:DB:30:2C:7F:19
    Alias: artfulMATEspare [rw]
    Class: 0x1c010c
    Discoverable: 0 [rw]
    DiscoverableTimeout: 180 [rw]
    Discovering: 0
    Pairable: 1 [rw]
    PairableTimeout: 0 [rw]
    Powered: 1 [rw]
    UUIDs: [HeadsetAudioGateway, 00001801-0000-1000-8000-00805f9b34fb, AVRemoteControl, OBEXFileTransfer, 00001800-0000-1000-8000-00805f9b34fb, OBEXObjectPush, PnPInformation, AVRemoteControlTarget, IrMCSync, AudioSink, AudioSource, 00005005-0000-1000-8000-0002ee000001, 00001133-0000-1000-8000-00805f9b34fb, PhoneBookAccess, 00001132-0000-1000-8000-00805f9b34fb]
    AND
    [email protected]:~$ bt-device -l
    Added devices:
    GT-I9100 (0C:DF:A4:1A:F8:DA)
    [email protected]:~$ hcitool dev
    Devices:
    hci0 A4:DB:30:2C:7F:19

    NOTE the presence of hci0
    Then I input:
    [email protected]:~$ sudo rfkill list
    [sudo] password for chris:
    0: Toshiba Bluetooth: Bluetooth
    Soft blocked: no
    Hard blocked: no
    1: phy0: Wireless LAN
    Soft blocked: no
    Hard blocked: no
    2: hci0: Bluetooth
    Soft blocked: no
    Hard blocked: no

    I should say that I had fired up my old Samsung Galaxy S3 and paired with the BT to Ubuntu. The Samsung is the GT-I9100.

    I have highlighted the references to hci0 which @atanere also referred to. hci is Host Controller Interface and appears to be pivotal to the whole BT process. So if you get that appearing, chances are you are up and cooking with gas :D.

    Hope this helps, and let us know how you go.

    Wizard
     
  19. atanere

    atanere Moderator
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    Hi Jock,

    Yeah, I'm sorry it turned out like that. I had never realized how tricky it is to find out if Bluetooth is present or not, so that was a good experience for me too. With a Bluetooth dongle I would guess that your Bluez application will work as expected and you'll get some better sound on that speaker.

    Cheers
     
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  20. Awsim

    Awsim New Member

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    Hi Atanere, I purchased a bluetooth dongle and attempted to set it up.Everything looked good and the bluetooth icon appears in lower right of my screen .It picks up the speaker and says successfully added but sound comes through th laptop speakers and not through the bluetooth speaker. Ive tried to see if there is a switch to direct sound through the bluetooth speaker and not the laptop speaker.Can you perhaps think of what could be happening here Kind Regards Jock
     
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