There are no words to describe lenova customer support. Lenovas own website show this model of laptop to be Linux compatible. No keyboard issues. There are now two entries in the Linux hardware database with Fedora and no problems...
Tried that and other while trouble-shooting.
It's definitely a hardware defect. Lenova sent me a faulty laptop from China and refuse to respect the warranty.
Their answer to everything is download 15Gb and install windows to confirm keyboard is faulty.
Or maybe they want the world to believe...
inxi is cool but doesn't give th information I'm looking for.
Using journalctl -b | grep -iE '8042|keyboard|touch'
one can see the difference between a laptop that sees its keyboard and on that doesn't:
Aug 03 08:56:35 not lenova kernel: i8042: PNP: PS/2 Controller [PNP0303:PS2K,PNP0f13:PS2M]...
Done that already. A couple of times. Lenovas only tip apart from installing windows.
So, where can I find a new laptop without windows preinstalled (and not lenova)?
Nice tips. The i8042 is seen (the intel chip controls the inbuilt keyboard via a PS2 interface) but nothing is connected to it.
It's looking more and more like faulty hardware.
Of course. Tried the latest PopOs, PCLInuxOS and Manjaro.
Installed Manjaro and updated the system twice. Did it using an external keyboard and mouse. Also had to add a hub given the lack of ports for trouble-shooting.
There are few things simpler than a keyboard. It's not a WiFi adaptor!
Does anyone have experience of Linux on a Lenova Ideapad 3?
Because Lenovas tech. support response to a keyboard and touchpad not working is...
"Unfortunately, we do not support Linux operating system and as such this device was not intended for the mentioned operating system.
We can offer...