3 problems. Touchpad not working, Wifi not working and Second Display is not being detected

Junichiro

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I have been using linux in my old laptop for some time. I just got my new laptop [Samsung NT550XDZ-AD5AW]. So, I installed Linux Mint 20.1 then found three problems i.e touchpad not working , wifi not working and second display not being detected. I also get a ACPI BIOS Error on booting.
inxi -F gives following output.

Code:
System:    Host: Riaz Kernel: 5.4.0-72-generic x86_64 bits: 64 Desktop: Xfce 4.14.2 Distro: Linux Mint 20.1 Ulyssa
Machine:   Type: Laptop System: SAMSUNG product: 550XDA v: P05CFB serial: <superuser/root required>
           Mobo: SAMSUNG model: NT550XDZ-AD5AW v: SAMSUNG_SW_REVISION_12345+0.0.0000 serial: <superuser/root required>
           UEFI: American Megatrends LLC. v: P05CFB.031.210303.HQ date: 03/03/2021
Battery:   ID-1: BAT1 charge: 31.0 Wh condition: 46.4/43.1 Wh (108%)
CPU:       Topology: Quad Core model: 11th Gen Intel Core i5-1135G7 bits: 64 type: MT MCP L2 cache: 8192 KiB
           Speed: 1014 MHz min/max: 400/4200 MHz Core speeds (MHz): 1: 949 2: 794 3: 1019 4: 955 5: 987 6: 1040 7: 1082 8: 865
Graphics:  Device-1: Intel driver: N/A
           Display: x11 server: X.Org 1.20.9 driver: fbdev unloaded: modesetting,vesa resolution: 1920x1080~77Hz
           OpenGL: renderer: llvmpipe (LLVM 11.0.0 256 bits) v: 4.5 Mesa 20.2.6
Audio:     Device-1: Intel driver: snd_hda_intel
           Sound Server: ALSA v: k5.4.0-72-generic
Network:   Device-1: Intel driver: N/A
           Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet driver: r8169
           IF: enp2s0 state: up speed: 100 Mbps duplex: full mac: 8c:b0:e9:18:c6:12
Drives:    Local Storage: total: 238.47 GiB used: 14.14 GiB (5.9%)
           ID-1: /dev/nvme0n1 vendor: Samsung model: MZVLQ256HAJD-000 size: 238.47 GiB
Partition: ID-1: / size: 231.54 GiB used: 6.97 GiB (3.0%) fs: ext4 dev: /dev/dm-1
           ID-2: /boot size: 704.5 MiB used: 206.0 MiB (29.2%) fs: ext4 dev: /dev/nvme0n1p2
           ID-3: swap-1 size: 976.0 MiB used: 0 KiB (0.0%) fs: swap dev: /dev/dm-2
Sensors:   System Temperatures: cpu: 45.0 C mobo: N/A
           Fan Speeds (RPM): N/A
Info:      Processes: 249 Uptime: 16m Memory: 7.50 GiB used: 1.83 GiB (24.4%) Shell: bash inxi: 3.0.38

lshw -C network gives following output.

Code:
  *-network UNCLAIMED      
       description: Network controller
       product: Intel Corporation
       vendor: Intel Corporation
       physical id: 14.3
       bus info: pci@0000:00:14.3
       version: 20
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress msix cap_list
       configuration: latency=0
       resources: iomemory:600-5ff memory:6001144000-6001147fff
  *-network
       description: Ethernet interface
       product: RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
       vendor: Realtek Semiconductor Co., Ltd.
       physical id: 0
       bus info: pci@0000:02:00.0
       logical name: enp2s0
       version: 15
       serial: 8c:b0:e9:18:c6:12
       size: 100Mbit/s
       capacity: 1Gbit/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress msix bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=r8169 duplex=full firmware=rtl8168h-2_0.0.2 02/26/15 ip=192.168.1.9 latency=0 link=yes multicast=yes port=MII speed=100Mbit/s
       resources: irq:16 ioport:3000(size=256) memory:4f804000-4f804fff memory:4f800000-4f803fff

My wifi card is Intel Wifi 6 AX201 160 MHz. While searching for the solution I found some posts from few years back saying the card was not supported before kernel 5.2 but that is not the situation now.

xrandr --verbose gives following output

Code:
Screen 0: minimum 1920 x 1080, current 1920 x 1080, maximum 1920 x 1080
default connected 1920x1080+0+0 (0x51f) normal (normal) 0mm x 0mm
    Identifier: 0x51e
    Timestamp:  34753
    Subpixel:   unknown
    Clones:  
    CRTC:       0
    CRTCs:      0
    Transform:  1.000000 0.000000 0.000000
                0.000000 1.000000 0.000000
                0.000000 0.000000 1.000000
               filter:
    non-desktop: 0
        supported: 0, 1
  1920x1080 (0x51f) 159.667MHz *current
        h: width  1920 start    0 end    0 total 1920 skew    0 clock  83.16KHz
        v: height 1080 start    0 end    0 total 1080           clock  77.00Hz
It does not even detect HDMI

cat /proc/bus/input/devices | grep -I touchpad gives nothing.
I have tried a bunch of things from different forums but nothing worked. The problems have nothing to do with the hardware everything works fine in windows. Please help people. I don't want to go back to using windows.

lspci
Code:
00:00.0 Host bridge: Intel Corporation Device 9a14 (rev 01)
00:02.0 VGA compatible controller: Intel Corporation Device 9a49 (rev 01)
00:04.0 Signal processing controller: Intel Corporation Device 9a03 (rev 01)
00:08.0 System peripheral: Intel Corporation Device 9a11 (rev 01)
00:0d.0 USB controller: Intel Corporation Device 9a13 (rev 01)
00:14.0 USB controller: Intel Corporation Device a0ed (rev 20)
00:14.2 RAM memory: Intel Corporation Device a0ef (rev 20)
00:14.3 Network controller: Intel Corporation Device a0f0 (rev 20)
00:15.0 Serial bus controller [0c80]: Intel Corporation Device a0e8 (rev 20)
00:16.0 Communication controller: Intel Corporation Device a0e0 (rev 20)
00:17.0 SATA controller: Intel Corporation Device a0d3 (rev 20)
00:1c.0 PCI bridge: Intel Corporation Device a0bc (rev 20)
00:1d.0 PCI bridge: Intel Corporation Device a0b0 (rev 20)
00:1f.0 ISA bridge: Intel Corporation Device a082 (rev 20)
00:1f.3 Audio device: Intel Corporation Device a0c8 (rev 20)
00:1f.4 SMBus: Intel Corporation Device a0a3 (rev 20)
00:1f.5 Serial bus controller [0c80]: Intel Corporation Device a0a4 (rev 20)
01:00.0 Non-Volatile memory controller: Samsung Electronics Co Ltd Device a809
02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 15)
 
Last edited:


What desktop are you using? Some don't support touch screens.
I would probably try Gnome or KDE.

I don't see a Wifi chipset in anyhing you have posted so far. What is the output of

lspci
 
What desktop are you using? Some don't support touch screens.
I would probably try Gnome or KDE.

I don't see a Wifi chipset in anyhing you have posted so far. What is the output of

lspci
I am using xfce desktop and the laptop does not have touch screen.
 


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