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Tried that — it worked! But I still can't mount it.

So, I did manage to back up my files on a Windows laptop. However, it wouldn't let me transfer the files right away — there was an error. I unplugged and plugged the external hard drive again and Windows detected an issues that it fixed automatically. After transferring the files I tried to...

Okay, so I followed the advice you've given me, here's what I found. For @Brickwizard I tried to open the drive through Computer, but it still says that the drive cannot be mounted and I can't browse the files. Regarding @bob466 the Repair Filesystem and Check Filesystem are indeed greyed out...

Hello, I just installed Linux Mint 21.1 and I need to transfer files from an external hard drive to the computer itself. However, I cannot mount that drive. When I plug the drive in, it makes the corresponding sound and it shows on Discs, but doesn't show anywhere else. I tried the command ls...