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Wireless extension not enabled

gbutkus

New Member
I have loaded Linux Mint 19.3 on three systems and two went really smoothly internet access was available by wireless connection.

The last system loaded but the wireless extension was not enabled. After some searching I found a post that told me to use Driver Manager to find the wireless driver, it is a Realtek and the driver is rtl8821ce-dkms, I checked this driver and was told to reboot. After the reboot wireless access is still not available. What do I need to look at?
 


gbutkus

New Member
I have loaded Linux Mint 19.3 on three systems and two went really smoothly internet access was available by wireless connection.

The last system loaded but the wireless extension was not enabled. After some searching I found a post that told me to use Driver Manager to find the wireless driver, it is a Realtek and the driver is rtl8821ce-dkms, I checked this driver and was told to reboot. After the reboot wireless access is still not available. What do I need to look at?
An update, I noticed that my wireless printer is shown and I can print wirelessly from it but I cannot get to the internet wirelessly.
 

gbutkus

New Member
Some more data any help greatly appreciated to get wifi working

[email protected]:~$ iwconfig
lo no wireless extensions.

enp1s0 no wireless extensions.

[email protected]:~$ lspci |grep Network
02:00.0 Network controller: Realtek Semiconductor Co., Ltd. RTL8821CE 802.11ac PCIe Wireless Network Adapter
[email protected]:~$ sudo lshw -C network
[sudo] password for todd:
*-network
description: Ethernet interface
product: RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0
bus info: [email protected]:01:00.0
logical name: enp1s0
version: 15
serial: c8:d9:d2:85:11:75
size: 1Gbit/s
capacity: 1Gbit/s
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress msix bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=r8169 duplex=full firmware=rtl8168h-2_0.0.2 02/26/15 ip=192.168.0.3 latency=0 link=yes multicast=yes port=MII speed=1Gbit/s
resources: irq:16 ioport:4000(size=256) memory:a1204000-a1204fff memory:a1200000-a1203fff
*-network UNCLAIMED
description: Network controller
product: RTL8821CE 802.11ac PCIe Wireless Network Adapter
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0
bus info: [email protected]:02:00.0
version: 00
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress cap_list
configuration: latency=0
resources: ioport:3000(size=256) memory:a1100000-a110ffff
 


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