Wird connection issue with my computer [HELP] [WIFI]

[User206130723092]

I'm running Pop OS before I was using Windows but my internet connection was not that bad. I can go on the internet/browser but playing games are out of the picture.

My USB WIFI-Adaptor is:

Bus 001 Device 009: ID 13b1:003e Linksys AE6000 802.11a/b/g/n/ac Wireless Adapter [MediaTek MT7610U]​

​

Any Idea?

 

[dcbrown73]

Sounds like you're having latency issues. I don't have much experience dealing with Linux and wifi, but the first thing I would do to validate the latency is to ping a few location and show the output.

[email protected]:~ $ ping google.com
PING google.com (142.250.65.206) 56(84) bytes of data.
64 bytes from lga25s72-in-f14.1e100.net (142.250.65.206): icmp_seq=1 ttl=114 time=17.4 ms
64 bytes from lga25s72-in-f14.1e100.net (142.250.65.206): icmp_seq=2 ttl=114 time=17.9 ms
64 bytes from lga25s72-in-f14.1e100.net (142.250.65.206): icmp_seq=3 ttl=114 time=19.3 ms
64 bytes from lga25s72-in-f14.1e100.net (142.250.65.206): icmp_seq=4 ttl=114 time=19.3 ms
64 bytes from lga25s72-in-f14.1e100.net (142.250.65.206): icmp_seq=5 ttl=114 time=20.1 ms
^C
--- google.com ping statistics ---
5 packets transmitted, 5 received, 0% packet loss, time 4004ms
rtt min/avg/max/mdev = 17.443/18.849/20.182/0.998 ms
[email protected]:~ $ ping linux.org
PING linux.org (104.21.21.144) 56(84) bytes of data.
64 bytes from 104.21.21.144 (104.21.21.144): icmp_seq=1 ttl=55 time=22.0 ms
64 bytes from 104.21.21.144 (104.21.21.144): icmp_seq=2 ttl=55 time=21.9 ms
64 bytes from 104.21.21.144 (104.21.21.144): icmp_seq=3 ttl=55 time=18.4 ms
64 bytes from 104.21.21.144 (104.21.21.144): icmp_seq=4 ttl=55 time=19.1 ms
^C
--- linux.org ping statistics ---
5 packets transmitted, 4 received, 20% packet loss, time 4004ms
rtt min/avg/max/mdev = 18.443/20.402/22.068/1.615 ms

We need to see the time=# portion. Also, mine are 4 and 5 in length. Show at least 10 per location so we can see if the latency is fluxuating.

 

[Brickwizard]

Linksys AE6000

first thing you need to know is that Linksys normally use Realteck chipsets which can be a pain in the butt to get working,, so we need to know which chipset

in a terminal enter inxi -Fnx [and enter]

scroll down to section Network, copy and paste the results of that full section It will hopefully give us the RT chipset numbers

Bwiz

 

[kc1di]

I'm not sure if PopOS includes inxi so you may have to install it via this command in terminal.

sudo apt install inxi

Then run the code given by Bwiz

 

[User206130723092]

first thing you need to know is that Linksys normally use Realteck chipsets which can be a pain in the butt to get working,, so we need to know which chipset

in a terminal enter inxi -Fnx [and enter]

scroll down to section Network, copy and paste the results of that full section It will hopefully give us the RT chipset numbers

Bwiz

I'm not sure if PopOS includes inxi so you may have to install it via this command in terminal.

sudo apt install inxi

Then run the code given by Bwiz

Yep

Network:

1. Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet vendor: Gigabyte driver: r8169 v: kernel
2. port: d000 bus ID: 02:00.0
3. IF: enp2s0 state: down mac: 1c:1b:0d:5f:7c:b7
4. Device-2: Linksys AE6000 802.11a/b/g/n/ac Wireless Adapter [MediaTek MT7610U] type: USB driver: mt76x0u
5. bus ID: 1-10:9
6. IF: wlx302303a4df98 state: up mac: 30:23:03:a4:df:98

 

[Brickwizard]

-2: Linksys AE6000 802.11a/b/g/n/ac Wireless Adapter [MediaTek MT7610U] type: USB driver: mt76x0u

this uses the old Realteck RT2860 chip set [modified instructions] as it was intended for business use not retail, A driver set has been included in the linux kernel since around version 4.2,
My first thoughts are to uninstall the current drivers re-boot and re-install and if that fails upgrade the kernel version you are using


Bwiz

 

[User206130723092]

this uses the old Realteck RT2860 chip set [modified instructions] as it was intended for business use not retail, A driver set has been included in the linux kernel since around version 4.2,
My first thoughts are to uninstall the current drivers re-boot and re-install and if that fails upgrade the kernel version you are using


Bwiz

Question, How do I go about re-installing the drivers?

 

[Brickwizard]

some history.. Pop os. was compiled from Ubuntu by system 76 specificaly for their own build of laptops and desktops for their business customers, getting it to work on other manufacturers boxes is always difficult.
now if you have the latest version of Pop it will have an ubuntu base with the 5.* kernel, provided system 76 haven't stripped too much out of the original build the drivers should be in the system,
unplug the usb adapter switch off the box and re-boot after it boots up plug in the usb and wait you should get a message installing drivers, and test it,
if this fails then try opening your menu look for the driver manager [may be called additional drivers] open and run the search to set if it can find a better set of drivers
if this fails then try a different Usb wi-fi dongle if you have one [any old one will do to test for other problems]
Bwiz