WiFi help

[Chris Rachal]

Just instaleei linix mint. Love it but couldn't get the wifi to connected. I plugged Ethernet to it and I ioendriver manger to do updates. I unplugged the Ethernet and it worked. I then turned on the laptop the next day and I couldn't connect to my network.

 

[Peer]

Hi and welcome to Linux.org
First we have to know with hardware you have so open a terminal and type in:

inxi -Fxz

and give us the output.

 

[Peer]

When you get an error install inxi with

sudo apt install inxi

 

[Chris Rachal]

Hi and welcome to Linux.org
First we have to know with hardware you have so open a terminal and type in:

inxi -Fxz

and give us the output.

It says I have no drivers installed

 

[Chris Rachal]

It says I have no drivers installed

 

[Chris Rachal]

Little hard to see it. I have Intel processor. Is that hard to install drivers from?

 

[Chris Rachal]

When you get an error install inxi with

sudo apt install inxi

 

[Peer]

You can mark the text in the terminal and post it here.
You don't have to take a picture of your screen.

 

[Chris Rachal]

how do i go about doing that. Sorry about all the questions

 

[Chris Rachal]

 

[Chris Rachal]

 

[Chris Rachal]

device manger is telling me no drivers in use.

 

[Peer]

You have a Realtek RTL8723BE wifi-card and it looks like you have some drivers installed (RTL8723BE) but htey don't work.
I'll watch out for more tomorow.

 

[Chris Rachal]

You have a Realtek RTL8723BE wifi-card and it looks like you have some drivers installed (RTL8723BE) but htey don't work.
I'll watch out for more tomorow.

Is there anything to do to fix that?

 

[Peer]

This page can be helpfull for you: https://forums.linuxmint.com/viewtopic.php?t=204172

 

[wizardfromoz]

I like that link, Peer

Chris, this is just a holding Post for now, back on deck tomorrow.

Can you go into your BIOS setup and if Secure Boot is on, disable it and reboot and let us know any changes?

Welcome, too to linux.org and Season's Best

Chris Turner
wizardfromoz
(Wizard disappears in a puff of smoke, off to eat more food and expand his waistline)

 

[Chris Rachal]

I like that link, Peer

Chris, this is just a holding Post for now, back on deck tomorrow.

Can you go into your BIOS setup and if Secure Boot is on, disable it and reboot and let us know any changes?

Welcome, too to linux.org and Season's Best

Chris Turner
wizardfromoz
(Wizard disappears in a puff of smoke, off to eat more food and expand his waistline)

Thanks guys and merry Christmas. I'm going to keep at it. That link you showed me Peer. I could only do the first step .

I like that link, Peer

Chris, this is just a holding Post for now, back on deck tomorrow.

Can you go into your BIOS setup and if Secure Boot is on, disable it and reboot and let us know any changes?

Welcome, too to linux.org and Season's Best

Chris Turner
wizardfromoz
(Wizard disappears in a puff of smoke, off to eat more food and expand his waistline)

Thank you guys for your help and Happy Christmas. Its irritating because i want to learn and fix everything myself but I'm so lost. I tried to disable the secure boot. When i did the save changes it took me to a black screen to where I had to type the code and I rebooted. After that linux mint didn't come up. I had to boot from my usb using the boot menu. Also I went back to the BIOS and looked to see about the secure boot and it was enabled. lol. Now, I get wifi access in and out. I did this command the commands to show you guys:

right here, i only got to the past the first step and then I was kind of lost. lol...I'm afraid I'm hopless.

 

[wizardfromoz]

lol...I'm afraid I'm hopless.

You should have seen me 5 years ago

Its irritating because i want to learn and fix everything myself...

That's a good ambition (& one I embraced) as long as you don't set your sights too high or you will be disappointed, we all need help from time to time.

Morning, Chris, Morning all

Chris do I take it you have your "Mintie" dualbooting with a Windows, and if so, which?

If so, you will have a Grub Menu at startup, a black and white screen with Mint on top, then a line about Advanced Options, then a line with Windows Boot Manager that takes you into Windows. Is that the case?

Wiz

 

[Chris Rachal]

You should have seen me 5 years ago



That's a good ambition (& one I embraced) as long as you don't set your sights too high or you will be disappointed, we all need help from time to time.

Morning, Chris, Morning all

Chris do I take it you have your "Mintie" dualbooting with a Windows, and if so, which?

If so, you will have a Grub Menu at startup, a black and white screen with Mint on top, then a line about Advanced Options, then a line with Windows Boot Manager that takes you into Windows. Is that the case?

Wiz

Yes that's correct. I didn't want to wipe windows completely until I was confident with Linux.

 

[wizardfromoz]

Good thinking, 99 ... sweet.

Your inxi output at #10 indicates you are currently on Linux kernel 4.15.0-20

You also said in your first Post that you had run updates, were they successfully completed?

First I'll show you my output from inxi - nz (the z option filters out your MAC addresses, for privacy)

chris@Tara-Cinnamon-SSD:~$ inxi -nz
Network:   Card-1: Realtek RTL8101/2/6E PCIE Fast/Gigabit Ethernet controller
           driver: r8169
           IF: enp2s0 state: down mac: <filter>
           Card-2: Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter
           driver: ath10k_pci
           IF: wlp3s0 state: up mac: <filter>
           Card-3: Atheros
           IF: null-if-id state: N/A speed: N/A duplex: N/A mac: N/A

I have Realtek on the Ethernet, but Qualcomm on the WiFi. Some of the Realtek wifi drivers can be problematic, your rtl8723be included, so it seems.

This may be most easily remedied by a Kernel substitution, as a workaround.

So put on your pith helmet, have your elephant gun handy, and do an exercise for us.

Reboot your computer, and when the grub menu comes up (you will usually have 5 - 10 seconds to choose, 10 in Mint), choose the 2nd entry if it says Advanced Options or Recovery, and enter.

There may be one or more lines there, you can either write them down or take a good phone picture and upload it to us.

I am using 'Tara' 19 and you 'Tessa' 19.1 but they should be similar. I'm off to check something and then I'll add a BTW (by the way) at bottom.

Cheers

Wiz

BTW - so I am currently running kernel 4.15.0-42 , but in that Advanced Options page I also have older entries such as 4.15.0-38 and 4.15.0-39. It is any entries that do not say "Recovery" that we may focus on.