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Unable to run live disk Linux Mint 21 to upgrade

MrBob22

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I am using a older computer but still serviceable. My current install is an outdated Linux Mint 17.3. I tried to get a boot disk with the live Mint 21 (and 20) to load so that I could install Mint 21 in lieu of Mint 17. Not so fast...I keep getting errors that prevent the live install disk from running. I have tried running down these errors on the net, but most posts don't seem to have the answer.
The errors are:

x86/cpm" VMX (outside TXT) disabled by BIOS
sdd No Caching mode page found
sdd Assuming drive cache: write through
scsi Wrong diagnostic page: asked for 1 and got 8
scsi Failed to get diagnostic page 0x1
scsi Failed to bind enclosure -19

After these messages, the disk just hangs.
Here is my system information:
[email protected] ~ $ inxi -Fxz
System: Host: mrbob-desktop Kernel: 4.4.0-148-generic x86_64 (64 bit gcc: 4.8.4)
Desktop: MATE 1.12.0 (Gtk 3.10.8~8+qiana)
Distro: Linux Mint 17.3 Rosa
Machine: Mobo: MSI model: H61M-P23 (MS-7680) v: 3.0
Bios: American Megatrends v: V17.3 date: 07/27/2011
CPU: Dual core Intel Pentium G620 (-MCP-) cache: 3072 KB
flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 10376
clock speeds: max: 2600 MHz 1: 1599 MHz 2: 1606 MHz
Graphics: Card: NVIDIA GT218 [GeForce 210] bus-ID: 01:00.0
Display Server: X.Org 1.17.1 drivers: nouveau (unloaded: fbdev,vesa)
Resolution: [email protected]
GLX Renderer: Gallium 0.4 on NVA8
GLX Version: 3.0 Mesa 10.5.9 Direct Rendering: Yes
Audio: Card-1 NVIDIA High Definition Audio Controller
driver: snd_hda_intel bus-ID: 01:00.1
Card-2 Intel 6 Series/C200 Series Family High Definition Audio Controller
driver: snd_hda_intel bus-ID: 00:1b.0
Sound: Advanced Linux Sound Architecture v: k4.4.0-148-generic
Network: Card: Qualcomm Atheros AR8151 v2.0 Gigabit Ethernet
driver: atl1c v: 1.0.1.1-NAPI port: d000 bus-ID: 04:00.0
IF: eth1 state: up speed: 1000 Mbps duplex: full mac: <filter>
Drives: HDD Total Size: 240.1GB (84.8% used)
ID-1: /dev/sda model: OCZ size: 240.1GB
Partition: ID-1: / size: 217G used: 190G (93%) fs: ext4 dev: /dev/sda1
RAID: No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors: System Temperatures: cpu: 47.0C mobo: N/A
Fan Speeds (in rpm): cpu: N/A
Info: Processes: 174 Uptime: 23 min Memory: 1657.2/7965.0MB
Init: Upstart runlevel: 2 Gcc sys: 4.8.4
Client: Shell (bash 4.3.111) inxi: 2.2.28

How to get past the errors and get the live disk to run and install Mint 21?
 
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Brickwizard

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Your machine may be 12 yrs old [or there about] but there is nothing in its construction that should be causing you problems, so here is my generic answer..

Why won't Linux install
1]corrupt download or bad burn of the ISO to the installation medium [did you check the SHA sum?] [
2] old or poor quality USB stick /a pre-used optical disc [use a good quality new USB pen-drive clean and formatted XFats, use Etcher to make your bootable drive [if you're using an optical drive] make sure the lens is clean and use a good quality DVD-r [not RW] and use a lower burn speed x3 may take longer, but it gives a better result]
3 missing drivers [should not be a problem with Mint]

see my how to install Linux guide [link below] Print off and use it as a checklist as you install

upping the ram to 4GB would also help
 

Brickwizard

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oops Forgot to say Welcome to the forums..
 

kc1di

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Hello @MrBob22,
Welcome to Linux.org Forums.
The only problem I can see is the Nvidia gpu may need to have nomodeset in the boot line.
See Here.
Scroll down to the section of

Solving freezes during the boot sequence

I'm not sure the the GT210 is still supported or now. Between 17.3 and 20 Xorg was changed and some older Nvidia card were dropped from support.
Than may be the bottle neck. But just guessing.
Good luck.
 

bob466

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Welcome to the Forum.
m0135.gif


I have a 10 year old Laptop...64bit...4GB of RAM running Linux Mint Cinnamon 20.1 and had no problems with installation.

Here is the install info...https://linuxmint-installation-guide.readthedocs.io/en/latest/

Linux Mint 21 does have bugs...I installed it in Virtualbox and it didn't run very well...so I'll wait for Mint 21.1.
m0103.gif


In the mean time...try Mint 20.3 which should install just fine and run without any problems...good luck.
m0114.gif
 
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MrBob22

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Thanks for all the thoughtful replies. I did burn a new disk for Mint 21, but that did not seem to help. Will try these other possible answers as well. And thanks too for the welcome mat!
Your machine may be 12 yrs old [or there about] but there is nothing in its construction that should be causing you problems, so here is my generic answer..

Why won't Linux install
1]corrupt download or bad burn of the ISO to the installation medium [did you check the SHA sum?] [
2] old or poor quality USB stick /a pre-used optical disc [use a good quality new USB pen-drive clean and formatted XFats, use Etcher to make your bootable drive [if you're using an optical drive] make sure the lens is clean and use a good quality DVD-r [not RW] and use a lower burn speed x3 may take longer, but it gives a better result]
3 missing drivers [should not be a problem with Mint]

see my how to install Linux guide [link below] Print off and use it as a checklist as you install

upping the ram to 4GB would also help
 

wizardfromoz

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@MrBob22 G'day from DownUnder and welcome to linux.org :)

I believe Brian @Brickwizard may have misread a little of your inxi output, where it says

Info: Processes: 174 Uptime: 23 min Memory: 1657.2/7965.0MB

That looks like you have 8GB of RAM - is that so? That is more than sufficient.

I'll take a further look at this over my weekend.

Avagudweegend

Chris Turner
wizardfromoz
 
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MrBob22

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@MrBob22 G'day from DownUnder and welcome to linux.org :)

I believe Brian @Brickwizard may have misread a little of your inxi output, where it says



That looks like you have 8GB of RAM - is that so? That is more than sufficient.

I'll take a further look at this over my weekend.

Avagudweegend

Chris Turner
wizardfromoz
Thanks for the update. I do believe I have 8 gb memory installed. Now I am trying to boot from a usb flash drive, but the BIOS seems not to have a way to do it...sigh.
 

Brickwizard

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Your machine is of an age when the change from DVD to USB started, so it may not be USB bootable,
try using a new DVD-r [not +r or DVD-RW] and use a lower burn speed of not more than 3x] it will take a bit longer but usually works better
 

Lord Boltar

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Thanks for the update. I do believe I have 8 gb memory installed. Now I am trying to boot from a usb flash drive, but the BIOS seems not to have a way to do it...sigh.Avagudweegend-

First go into your BIOS settings and enable the virtualization technology - the first line says " x86/cpm" VMX (outside TXT) disabled by BIOS" (VMX stands for Virtual Machine Extensions) yours is turned off - this virtualization technology is used by the KVM (Kernel-based Virtual Machine) which is built into the Linux kernel. Upon boot, this generates an error in the logs that it cannot be initialized because the hardware capabilities are disabled in BIOS - so it needs to be turned on

Now while in the BIOS check you boot order sequence and see if USB is listed - if it is not listed you will not be able to boot from it. If it is listed you can generally get into the one time boot menu by tapping the F12 at startup and select USB
 

KGIII

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MrBob22

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I tried to update the BIOS file to no avail. There are 9 updates to BIOS. Which to choose? Did not matter because the 2 I tried did not load. For some reason, Mint 17 does not allow you to copy files easily from your computer to the flash drive. When I finally get the files on the flash drive, the M-Flash settings in the BIOS kept saying if could not find a bios file and to copy such a file to the root directory. The flash drive presents itself at 16FB-F24B. On the file operations line, it shows as 31 GB Volume. but why? In any event, another epic fail. I wanted to upgrade but I am stuck.
 

Lord Boltar

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There are 9 updates to BIOS. Which to choose?
Generally choose the latest date, which would be the newest BIOS
The flash drive presents itself at 16FB-F24B. On the file operations line, it shows as 31 GB Volume. but why?
The USB bus driver generates a standard set of identifiers composed of values retrieved from the USB device and interface descriptors, which yours came up that number which is most likely a manufacturer code - my Dane-Elec USB drives do that as well - you can rename it if you choose.

As far as upgrading goes I usually do not upgrade - when a new version comes out I reformat my drive and do a clean install
 
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MrBob22

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Thanks for your reply, Lord Boltar. I should have said I wanted to do a clean new install instead of saying upgrade. I did the check sums and my download is fine. I managed to install Mint 21 onto a brand new 512gb SATA SSD. If I set up the boot page to that hard disk, the system opens with a LM symbol, and then is stays dark with no further action possible. I wondered if I could boot in a compatibility setting in case the BIOS is interfering with the boot up from SATA SSD. But there does not seem to be a way to get that setting. The prevailing wisdom is to do a clean new install. But what if you are stymied from doing that? The old Mint 17 system is still running in the second SSD but gives me errors in package updates since the files are no longer updated. It then punts on the update and says it using old files. So far, the only real issue is that I cannot load the more recent versions of Balena Etcher as Mint 17 does not seem to support the install procedure. Sure am tired of this problem,,,,
 

Brickwizard

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Sounds like something may not have loaded properly
switch on, at the grub menu select mint/ubuntu [or whatever] advanced settings, scroll down and select repair, enter and let it run, to see if it can heal itself [oh make sure you are hard-wired to the router first]
 
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MrBob22

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Thank you Brickwizard, for keeping up with this issue. I would pick something from the grub menu, but there isn't one on the boot drive. It just launches into Linux Mint 21 and then hangs. I will try something else if I can think of it.
 

wizardfromoz

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I would pick something from the grub menu, but there isn't one on the boot drive. It just launches into Linux Mint 21 and then hangs

and

The old Mint 17 system is still running in the second SSD

A Menu will appear if you press and hold Shift (usually right-hand, but could be left) during loading Grub, if you boot using BIOS. When your system boots using UEFI, press Esc .

1. Let us know if you can get that, and by which key usage method. If so, let us know if it has a line (submenu) for Advanced Options.

2. Are you still able to run the Rosa (LM 17.3), albeit you can't get security updates with it? If so, run

Code:
sudo update-grub

in Terminal and see what effect if any it has and let us know.

I am thinking in terms of either showing you how to chroot into Vanessa (LM21) via USB Live, or else using the Recovery Option from Advanced Options in a Grub Menu, to reinstall Grub.

See how you go, we can do with knowing whether you are operating under BIOS-MBR or UEFI-GPT before proceeding.

Cheers

Wizard
 
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MrBob22

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Well. I did get to the Grub menu and I did boot into Linux Mint 21. If I just select the first option, it starts up and then hangs to a black screen. If I pick the option to go to recovery, the system does boot up, but not 1920x1080 but 1024x768, which is blocky. I can still use Mint 17.3, if I boot to that disk with the sata cable attached. Something new popped up. When booting after picking recovery, I get a message: disk error, press any key to continue. Thanks for all your help..ps The motherboard has some sort of UEFI modes which I dont understand. I think its using a regular bios to boot.
 
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MrBob22

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Since I am booting from a different SSD Sata drive and using Mint 21, I thought I might list the system info to try to help...
Code:
sudo inxi -Fxxxrz
[sudo] password for robert:       
System:
  Kernel: 5.15.0-41-generic x86_64 bits: 64 compiler: gcc v: 11.2.0
    Desktop: MATE 1.26.0 info: mate-panel wm: marco 1.26.0 dm: LightDM 1.30.0
    Distro: Linux Mint 21 Vanessa base: Ubuntu 22.04 jammy
Machine:
  Type: Desktop Mobo: MSI model: H61M-P23 (MS-7680) v: 3.0 serial: N/A
    BIOS: American Megatrends v: 17.3 date: 07/27/2011
CPU:
  Info: dual core model: Intel Pentium G620 bits: 64 type: MCP
    smt: <unsupported> arch: Sandy Bridge rev: 7 cache: L1: 128 KiB L2: 512 KiB
    L3: 3 MiB
  Speed (MHz): avg: 1773 high: 1911 min/max: 1600/2600 volts: 0.0 V
    ext-clock: 100 MHz cores: 1: 1635 2: 1911 bogomips: 10375
  Flags: ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
  Device-1: NVIDIA GT218 [GeForce 210] vendor: PNY driver: N/A pcie:
    speed: 2.5 GT/s lanes: 16 bus-ID: 01:00.0 chip-ID: 10de:0a65 class-ID: 0300
  Display: server: X.Org v: 1.21.1.3 compositor: marco v: 1.26.0 driver: X:
    loaded: nouveau,vesa unloaded: fbdev,modesetting gpu: N/A display-ID: :0
    screens: 1
  Screen-1: 0 s-res: 1024x768 s-dpi: 96 s-size: 271x203mm (10.7x8.0")
    s-diag: 339mm (13.3")
  Monitor-1: default res: 1024x768 size: N/A
  OpenGL: renderer: llvmpipe (LLVM 13.0.1 128 bits) v: 4.5 Mesa 22.0.5
    direct render: Yes
Audio:
  Device-1: Intel 6 Series/C200 Series Family High Definition Audio
    vendor: Micro-Star MSI driver: snd_hda_intel v: kernel bus-ID: 00:1b.0
    chip-ID: 8086:1c20 class-ID: 0403
  Device-2: NVIDIA High Definition Audio vendor: PNY driver: snd_hda_intel
    v: kernel pcie: speed: 2.5 GT/s lanes: 16 bus-ID: 01:00.1
    chip-ID: 10de:0be3 class-ID: 0403
  Sound Server-1: ALSA v: k5.15.0-41-generic running: yes
  Sound Server-2: PulseAudio v: 15.99.1 running: yes
  Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
  Device-1: Qualcomm Atheros AR8151 v2.0 Gigabit Ethernet
    vendor: Micro-Star MSI driver: atl1c v: kernel pcie: speed: 2.5 GT/s
    lanes: 1 port: d000 bus-ID: 04:00.0 chip-ID: 1969:1083 class-ID: 0200
  IF: enp4s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
Drives:
  Local Storage: total: 505.85 GiB used: 19.35 GiB (3.8%)
  ID-1: /dev/sda model: SATA SSD size: 476.94 GiB speed: 3.0 Gb/s type: SSD
    serial: <filter> rev: 61.5 scheme: GPT
  ID-2: /dev/sdb type: USB model: General USB Flash Disk size: 28.91 GiB
    type: SSD serial: <filter> rev: 1100 scheme: MBR
Partition:
  ID-1: / size: 467.89 GiB used: 19.33 GiB (4.1%) fs: ext4 dev: /dev/sda3
  ID-2: /boot/efi size: 512 MiB used: 5.2 MiB (1.0%) fs: vfat
    dev: /dev/sda2
Swap:
  ID-1: swap-1 type: file size: 2 GiB used: 0 KiB (0.0%) priority: -2
    file: /swapfile
Sensors:
  System Temperatures: cpu: 33.0 C mobo: N/A
  Fan Speeds (RPM): N/A
Repos:
  Packages: apt: 2109
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
    1: deb http://packages.linuxmint.com vanessa main upstream import backport
    2: deb http://ftp.ussg.iu.edu/linux/ubuntu jammy main restricted universe multiverse
    3: deb http://ftp.ussg.iu.edu/linux/ubuntu jammy-updates main restricted universe multiverse
    4: deb http://ftp.ussg.iu.edu/linux/ubuntu jammy-backports main restricted universe multiverse
    5: deb http://security.ubuntu.com/ubuntu/ jammy-security main restricted universe multiverse
Info:
  Processes: 198 Uptime: 44m wakeups: 0 Memory: 7.75 GiB
  used: 1.53 GiB (19.8%) Init: systemd v: 249 runlevel: 5 Compilers:
  gcc: 11.3.0 alt: 11 Shell: Sudo (sudo) v: 1.9.9 default: Bash v: 5.1.16
  running-in: mate-terminal inxi: 3.3.13
 
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