Unable to access my vmware using VNC viewer

1

1985jojo

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Unable to access my vmware using VNC viewer
I am using VNC viewer to access my vmware machine but i am getting below mention error

Access denied

user : oracle (which i created before oracle 11g installation)
user : root successfully login through vnc viewer but user oracle pop up access denied issue although i am able to login this oracle user through putty.
 
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