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Ubuntu 16.4 problem

Discussion in 'General Linux' started by Peter Rake, Jan 13, 2018 at 1:53 AM.

  1. Peter Rake

    Peter Rake New Member

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    Since my last download from Linux I have had a problem with not being able to shut down computer from the drop down. I can switch the computer off itself.
    The second one is that the icons for programs will not stay on when I try to click on them to open, however if I continue to click on them they will eventually load the program.
    I am an old bloke 79 in fact and my learning curve has almost flattened out, so be kind please.


     
  2. wizardfromoz

    wizardfromoz Well-Known Member

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    Nothing but kind folk here, Peter. Welcome to linux.org :p

    I'll fire a few questions at you, and if you can give us the answers, when you are able, we can get a better idea of the environment you are working in.

    1. Have you used Terminal before? If not, the fastest way to launch it (other than from an icon) is Ctrl-Alt-t
    2. At Terminal, type and enter the following:
      Code:
      sudo apt install inxi
    3. Enter your password when prompted (there will be no movement due to security reasons) and press Enter. The package will download from Ubuntu's Repositories and you will be prompted whether to install y/N - The small y is the default, so you can just press Enter. Output will spool down the screen and return you to the prompt, with inxi installed.
    4. Still in Terminal, type and enter the following:
      Code:
      inxi -Fxs
    More output, and mine looks as in the Spoiler below (click Spoiler). On your Reply Pane toolbar, there is an icon with a plus sign fourth from right, it has 4 options - Quote, Spoiler, Code, Strike-Through, so you can copy your output from that inxi command into a Spoiler if you wish.

    [email protected]:~$ inxi -Fxs
    System: Host: XenialUnityStudy Kernel: 4.4.0-104-generic x86_64 (64 bit gcc: 5.4.0)
    Desktop: Unity 7.4.0 (Gtk 3.18.9-1ubuntu3.3)
    Distro: Ubuntu 16.04 xenial
    Machine: System: TOSHIBA product: Satellite S70t-A v: PSKNEA-04G034
    Mobo: Type2 - Board Vendor Name1 model: Type2 - Board Product Name1 v: Type2 - Board Version
    Bios: Insyde v: 1.60 date: 04/18/2014
    CPU: Quad core Intel Core i7-4700MQ (-HT-MCP-) cache: 6144 KB
    flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 19155
    clock speeds: max: 3400 MHz 1: 2409 MHz 2: 3367 MHz 3: 2400 MHz
    4: 2400 MHz 5: 2915 MHz 6: 2905 MHz 7: 3184 MHz 8: 2436 MHz
    Graphics: Card-1: Intel 4th Gen Core Processor Integrated Graphics Controller
    bus-ID: 00:02.0
    Card-2: NVIDIA GK208M [GeForce GT 740M] bus-ID: 01:00.0
    Display Server: X.Org 1.18.4 drivers: intel (unloaded: fbdev,vesa) FAILED: nouveau
    Resolution: [email protected]
    GLX Renderer: Mesa DRI Intel Haswell Mobile
    GLX Version: 3.0 Mesa 17.0.7 Direct Rendering: Yes
    Audio: Card-1 Intel 8 Series/C220 Series High Definition Audio Controller
    driver: snd_hda_intel bus-ID: 00:1b.0
    Card-2 Intel Xeon E3-1200 v3/4th Gen Core Processor HD Audio Controller
    driver: snd_hda_intel bus-ID: 00:03.0
    Sound: Advanced Linux Sound Architecture v: k4.4.0-104-generic
    Network: Card-1: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter
    driver: ath9k bus-ID: 0d:00.0
    IF: wlp13s0 state: up mac: a4:db:30:2c:2d:75
    Card-2: Qualcomm Atheros AR8161 Gigabit Ethernet
    driver: alx port: 3000 bus-ID: 0e:00.0
    IF: enp14s0 state: down mac: 08:9e:01:e7:f7:0a
    Drives: HDD Total Size: 1000.2GB (1.2% used)
    ID-1: /dev/sda model: TOSHIBA_MQ01ABD1 size: 1000.2GB temp: 42C
    Partition: ID-1: / size: 20G used: 7.4G (40%) fs: ext4 dev: /dev/sda12
    ID-2: swap-1 size: 4.10GB used: 0.00GB (0%) fs: swap dev: /dev/sda3
    RAID: No RAID devices: /proc/mdstat, md_mod kernel module present
    Sensors: System Temperatures: cpu: 58.0C mobo: N/A gpu: 52.0
    Fan Speeds (in rpm): cpu: N/A
    Info: Processes: 243 Uptime: 3 min Memory: 683.7/7907.6MB
    Init: systemd runlevel: 5 Gcc sys: 5.4.0
    Client: Shell (bash 4.3.481) inxi: 2.2.35

    I am from DownUnder, so timezones are likely considerably different, but if I am not here to help, someone else will be along.

    Cheers

    Chris Turner
    wizardfromoz
     
  3. Peter Rake

    Peter Rake New Member

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    Yeah! Mate 'owya'goin' orrite? Coffs bloody 'arbour.
     
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  4. Peter Rake

    Peter Rake New Member

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    I'll have a look at the other stuff, but it seems a long way around for switching on a program, like say Firefox.
     
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  5. wizardfromoz

    wizardfromoz Well-Known Member

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    Seriously, are you from Coff's? o_O

    Wizard
     
  6. wizardfromoz

    wizardfromoz Well-Known Member

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    I'll take that back, you are, I see. I'm from Stanthorpe, in the curly bit with the Qld/NSW border.

    Mate, I'm seeking to establish if you know whether you are using Ubuntu 16.04 Unity, or GNOME, or MATE, and that output would tell if you don't know.

    Affects what instructions we can give as to where to find what and tweak it.

    Also, whether you have Synaptic Package Manager onboard and we can check your update history, eg how long have you been using Ubuntu?

    No private information, just for diagnostic purposes.

    Cheers, Aussie

    Wizard - now I just have to say that we are on AEST, and not silly time. :cool:
     
  7. atanere

    atanere Moderator
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    So... exactly what language is it that y'all are speaking?!?! :confused::D

    Welcome to the forums @Peter Rake, and I'll leave you and the Wizard to make acquaintances and see if he can help you solve your shutdown and icon issues. He probably can... he is quite an adept Wizard! :D But I'll pop in from time to time to see if I can throw more confusion on the fire!

    Cheers
     
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  8. Peter Rake

    Peter Rake New Member

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    Yes, I am. I have lived here for since 1964. Another chap and myself started the Coffs Harbor Linux club.

    It would be very good if you were close.
     
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  9. Peter Rake

    Peter Rake New Member

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    'strine, mate. Dunno why ya' can't understand good plain 'strine. Confusion I have by the bucket load, but ta' anyhow.
     
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  10. Peter Rake

    Peter Rake New Member

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    OKay! Does 16.4 LTS mean anything? I will try entering the underworld mysterious and frightening place of the
    So, it looks like 16.4 xenial
     
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  11. wizardfromoz

    wizardfromoz Well-Known Member

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    Hi Peter, it's 16.04, not 16.4 - this numbering system applies to Ubuntu, but not necessarily to other Linux Distros.

    Mark Shuttleworth (owner of Canonical, which distribute Ubuntu) uses a numbering system where the first two digits are for the year, the 2 digits following the fullstop are for the month. So 16.04 was released in April 2016.

    Their method of delivery is called a point release (alternative is called a rolling release), and they release a new point release every six months. Then, every even-numbered year, they release, in April, an LTS (long-term support), which has a shelf life of 5 years for support in terms of updates and fixes, security modifications &c. The point releases in between have a shelf life of only 9 months.

    To further, confuse, he/they use a two-word codename, where the first word is an adjective, and the second either a South African animal, or other exotic animal or a mythical creature.

    So starting with the 2014 LTS:

    Ubuntu 14.04 'Trusty Tahr' LTS - support ends April 2019. A Tahr is a Himalayan deer.

    Skipping to 2016:

    Ubuntu 16.04 'Xenial Xerus' LTS - released April 2016, end of support is April 2021. Xenial means hospitable and a xerus is an African ground squirrel not unlike a meerkat.

    Ubuntu 16.10 'Yakkety Yak' - released October 2016, support ended July 2017.

    Ubuntu 17.04 'Zesty Zapus' - released April 2017, support ends 20th January coming up (all releases are on the 20th of the month). A zapus is genus of North American jumping mouse.

    Ubuntu 17.10 'Artful Aardvark' - released last October 20th, support ends 20th July this year.

    Next release will be an LTS on 20th April 2018, codenamed 'Bionic Beaver'.

    Now all of the above might seem as exciting as watching the paint dry and I reckon the paint would win.

    But it is handy to understand what you are downloading and installing eg Do I want this fella when it only has a 9 month life, or do I go long-term?

    DE is for Desktop Environment, and this article explains better than I:

    https://renewablepcs.wordpress.com/about-linux/kde-gnome-or-xfce/

    In Ubuntu 16.04, you will be using one of :

    • Unity
    • MATE or
    • GNOME
    Each has a different look and feel, menus and launchers and system trays are placed differently. My 16.04.3 Xenial Unity looks like this:

    [​IMG]

    That is the Unity Launcher on the left, and at the top where my mouse cursor/pointer is is The Dash, where you can search for and launch Applications.

    If yours is like this, then we know where your recalcitrant icons are.

    If you have a "Panel" on the bottom or top of the screen, with the word "Menu" at the left, you are likely on MATE.

    If you have a squarish-looking 9 dots, and the word Activities, then GNOME.

    So the sooner we can find these things out, the sooner we can help more, and that is where I mentioned the command at Terminal

    Code:
    inxi -Fxs
    ... whose output you can see in my Spoiler, that is, after you install inxi.

    My spoiler included

    Hope this all makes sense and keep smilin'

    Cheers
    Wizard

    BTW - click the screenshot (picture) and it will increase in size, click it again and it restores to usual, this is called a toggle effect.

    Edited - added BTW
     
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  12. Peter Rake

    Peter Rake New Member

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    My screen is the same as yours to a point. The icons are lined up on the left. At the top is one icon that opens recent programs used. On the right/top is arrows for different connections, EN for language. An envelope for mail (No pun intended) Then an icon for sound settings and finally date and time settings.then the last is a spiked wheel that opens the shut down, suspend,and a couple of other things.

    How do I do a screen shot so I can send it to you?

    Did you ever know Wilf Ramsay in your town. He used to sing country and western stuff.
     
  13. wizardfromoz

    wizardfromoz Well-Known Member

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    Name sounds familiar ... we have only been here 11 years in March, so we are not locals yet, but I'll ask a couple of locals.

    Give me a few minutes to dig up some reading on screenshots and image hosting sites, and I'll get back here.

    Cheers
    Wiz
     
  14. wizardfromoz

    wizardfromoz Well-Known Member

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    OK, from your description, you are on the Unity Desktop.

    What happens if you try to launch Firefox from The DASH, as per the following.

    [​IMG]

    Does it launch the first time you click it, or do you need to repeat click it?

    Also, on my top right-hand side headed to the edge, I have first the cog, and then my username, chris. I can click on the cog itself, or on the word chris, either of which activates the drop down menu where I can choose to log out, shut down, &c.

    Are you able to do the same?

    Cheers
    Wiz
     
  15. Peter Rake

    Peter Rake New Member

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    I double Click on Firefox icon and it used to start up immediately. Now I have to chase the icon as it goes on and off.
     
  16. Peter Rake

    Peter Rake New Member

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    I screenshotted it!!! Hope it comes your end Screenshot from 2018-01-14 17-01-19.png
     
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  17. Peter Rake

    Peter Rake New Member

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    I was looking in another area and found something that was related to "bash". I gave an error session and it said Startup Unity7 I tried to save the section as there is a massive number of errors, all the same.
     
  18. wizardfromoz

    wizardfromoz Well-Known Member

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    Bloody good screenshot Mate :D You'll be the Lord Snowdon of the screenshotting world in no time.;)

    Seriously, screenshots are an enormously helpful tool for diagnostic troubleshooting, worth a 1,000 words, as they say in the classics.

    Single click, Mate, not doubleclick. Some things we doubleclick, eg if you had a small text file called PetersWork.txt and it was slapbang in the middle of the screen, you might double-click to open, although we can change Settings to make it single click.

    But Unity's launcher is single click. So for your Thunderbird email, your File Manager, LibreOffice Writer (for word processing) and all those items down the side ... single click. Likewise with the Linux equivalent of a System Tray, top right side.

    On there you have:
    • Bi-directional arrows, indicate likely you are plugged in to the Internet with an Ethernet (usually yellow) cable, rather than WiFi which looks like a 90 degree sprinkler sprayer
    • and the rest you know. You don't have Bluetooth
    With the cog, then, it is single click. Try that for us and see if you can get the dropdown menu to hold when you go to shutdown.

    You are likely confusing "the bash" with "The DASH".

    Top left of your screen, where you click that funny circular icon and it opens to show you where you can access frequently used applications (apps), files and documents recently used, and search for things - that opens The Dash. It is unique to Ubuntu.

    The icon for Dash represents 3 people holding hands and dancing in a circle. Ubuntu is a Zulu word for compassion and humanity, at its simplest.

    The BASH, on the other hand, is an acronym for Bourne Again SHell, and it underlies our Terminal, where we type in commands on a black and white screen.

    OK?

    See how you go, and let us know any probs

    Cheers

    Wiz
     
  19. Peter Rake

    Peter Rake New Member

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    The screenshot was simple, I just opened summit and clicked on summit else and it told me how to take screenshots, then I screenshotted it.

    Actually, I went on line and asked 'How to take a screenshot in ubuntu"

    Now, the Bash was in that deep and mysterious area of darkness that you Guruites love and dash about with great excitement. I cannot bring up the error file again as it has hidden itself from me....wasn't you nicking it was it? lol. However, it was from there that I saw Unity7.

    I might try a video with my camera and send it via this 'file up load' process, so hang about.

    If I leave the cursor on any of the icons they go on and off for about three times then stop.

    The cog part works for the drop down, that is not the problem there, it is the fact that if I press "Shut down" it ignores me.

    One more thing: Before the problems started I could click on the Firefox icon when i had another page opened and it would have a facility to open another page, that is not there now.
    Nice cool change in Coffs today, southerly started at lunch time yesterday.
     
    #19 Peter Rake, Jan 14, 2018 at 10:52 PM
    Last edited: Jan 14, 2018 at 11:00 PM
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