I recently had major dropouts with my internet provider, and although I don't use a landline it wouldn't have mattered much because that was the line that was physically frayed - squirrels on the line, would you believe !
I did get some service, a trickle like service if you will, but nothing like what would be required to wait forty minutes in a telephone queue to get through to a human on Skype.
Does anybody know of an ISP that offers a telnet like service, where I could send them my account number, similar to an SOS line of communication, where my ISP would ring me to see what the issue was from my profile details?
Once I managed to use a friends phone to get through to my ISP they did ring me back later on, so it's not like they won't, I am just looking for a reliable method to instigate that process with the small amount of data available: and their webform wasn't reliably working either, so I couldn't use email.
I did get some service, a trickle like service if you will, but nothing like what would be required to wait forty minutes in a telephone queue to get through to a human on Skype.
Does anybody know of an ISP that offers a telnet like service, where I could send them my account number, similar to an SOS line of communication, where my ISP would ring me to see what the issue was from my profile details?
Once I managed to use a friends phone to get through to my ISP they did ring me back later on, so it's not like they won't, I am just looking for a reliable method to instigate that process with the small amount of data available: and their webform wasn't reliably working either, so I couldn't use email.