[SOLVED] Troubleshooting Bluetooth problem led me to lose audio device as well

kelltech · Dec 17, 2021

I really noobed this one up.

I really needed to get my headset working for online meetings but the mic would not work for me. I tried following instructions for changing from pulseaudio to pipewire, which also did not work for me. So then I thought why not change back to pulseaudio and start the bluetooth troubleshooting all over.

Now I don't have bluetooth connecting but get the error

Code:

failed br-connection-canceled

and have no output at all and

Code:

pulseaudio -k

shows a popup saying

Code:

no audio device

.

I've painted myself into a corner here and need to kindly ask for any advice on restoring audio and hopefully getting a working headset if it's possible.
Any help here will be greatly appreciated!

Running Manjaro KDE, here's an

Code:

inxi -Fxz

:

Code:

inxi -Fxz
System:
  Kernel: 5.4.164-1-MANJARO x86_64 bits: 64 compiler: gcc v: 11.1.0
    Desktop: KDE Plasma 5.23.4 Distro: Manjaro Linux base: Arch Linux
Machine:
  Type: Laptop System: Notebook product: N85_N87,HJ,HJ1,HK1 v: N/A
    serial: <superuser required>
  Mobo: Notebook model: N85_N87,HJ,HJ1,HK1 serial: <superuser required>
    UEFI: American Megatrends v: 1.05.22RLS1 date: 03/27/2018
Battery:
  ID-1: BAT0 charge: 28.0 Wh (100.0%) condition: 28.0/59.9 Wh (46.8%)
    volts: 12.5 min: 11.1 model: Notebook BAT status: Full
CPU:
  Info: quad core model: Intel Core i7-7700HQ bits: 64 type: MT MCP
    arch: Kaby Lake rev: 9 cache: L1: 256 KiB L2: 1024 KiB L3: 6 MiB
  Speed (MHz): avg: 1337 high: 2871 min/max: 800/3800 cores: 1: 990 2: 900
    3: 900 4: 900 5: 944 6: 900 7: 2297 8: 2871 bogomips: 44817
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
  Device-1: Intel HD Graphics 630 vendor: CLEVO/KAPOK driver: i915 v: kernel
    bus-ID: 00:02.0
  Device-2: NVIDIA GP107M [GeForce GTX 1050 Ti Mobile] vendor: CLEVO/KAPOK
    driver: nvidia v: 470.86 bus-ID: 01:00.0
  Device-3: Chicony Chicony USB 2.0 Camera type: USB driver: uvcvideo
    bus-ID: 1-2:3
  Display: x11 server: X.Org 1.21.1.2 driver: loaded: modesetting,nvidia
    resolution: 1920x1080~60Hz
  OpenGL: renderer: NVIDIA GeForce GTX 1050 Ti/PCIe/SSE2
    v: 4.6.0 NVIDIA 470.86 direct render: Yes
Audio:
  Device-1: Intel CM238 HD Audio vendor: CLEVO/KAPOK driver: snd_hda_intel
    v: kernel bus-ID: 00:1f.3
  Device-2: NVIDIA GP107GL High Definition Audio vendor: Intel
    driver: snd_hda_intel v: kernel bus-ID: 01:00.1
  Sound Server-1: ALSA v: k5.4.164-1-MANJARO running: yes
  Sound Server-2: JACK v: 1.9.19 running: no
  Sound Server-3: PulseAudio v: 15.0 running: yes
  Sound Server-4: PipeWire v: 0.3.40 running: yes
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
    vendor: CLEVO/KAPOK driver: r8169 v: kernel port: d000 bus-ID: 03:00.1
  IF: enp3s0f1 state: down mac: <filter>
  Device-2: Intel Wireless 8265 / 8275 driver: iwlwifi v: kernel
    bus-ID: 04:00.0
  IF: wlp4s0 state: up mac: <filter>
  IF-ID-1: tun0 state: unknown speed: 10 Mbps duplex: full mac: N/A
Bluetooth:
  Device-1: Intel Bluetooth wireless interface type: USB driver: btusb v: 0.8
    bus-ID: 1-3:4
  Report: rfkill ID: hci0 rfk-id: 1 state: up address: see --recommends
Drives:
  Local Storage: total: 1.14 TiB used: 603.9 GiB (51.6%)
  ID-1: /dev/nvme0n1 vendor: Western Digital model: WDS256G1X0C-00ENX0
    size: 238.47 GiB
  ID-2: /dev/sda vendor: Crucial model: CT1000MX500SSD1 size: 931.51 GiB
Partition:
  ID-1: / size: 202.36 GiB used: 32.27 GiB (15.9%) fs: ext4
    dev: /dev/nvme0n1p3
  ID-2: /boot/efi size: 2 GiB used: 288 KiB (0.0%) fs: vfat
    dev: /dev/nvme0n1p1
  ID-3: /home size: 915.89 GiB used: 571.63 GiB (62.4%) fs: ext4
    dev: /dev/sda1
Swap:
  ID-1: swap-1 type: partition size: 29.8 GiB used: 0 KiB (0.0%)
    dev: /dev/nvme0n1p2
Sensors:
  System Temperatures: cpu: 48.0 C pch: 56.0 C mobo: N/A gpu: nvidia
    temp: 49 C
  Fan Speeds (RPM): N/A
Info:
  Processes: 256 Uptime: 23m Memory: 15.53 GiB used: 2.82 GiB (18.2%)
  Init: systemd Compilers: gcc: 11.1.0 clang: 13.0.0 Packages: 1485
  Shell: Bash v: 5.1.12 inxi: 3.3.11

BoringZombie · Dec 17, 2021

Click the audio icon and check the devices panel and make sure you have the right audio and port selected.

kelltech · Dec 17, 2021

BoringZombie said:
Click the audio icon and check the devices panel and make sure you have the right audio and port selected.

That reminds me of something I forgot to share, there is no audio device to choose in the settings. Also, the dropdown for that inactive card only shows off as an option.

BoringZombie · Dec 17, 2021

Edit grub:
sudo nano /etc/default/grub

Look for:
GRUB_CMDLINE_LINUX_DEFAULT

Add this line to the end of it:
snd_hda_intel.dmic_detect=0

Rebuild grub:
sudo grub-mkconfig -o /boot/grub/grub.cfg

Then reboot.

kelltech · Dec 17, 2021

BoringZombie said:
Edit grub:
sudo nano /etc/default/grub

Look for:
GRUB_CMDLINE_LINUX_DEFAULT

Add this line to the end of it:
snd_hda_intel.dmic_detect=0

Rebuild grub:
sudo grub-mkconfig -o /boot/grub/grub.cfg

Then reboot.

Unfortunately there is no change. Though as a bit of just in case insurance, maybe this is why I have /home on it's own drive.

BoringZombie · Dec 17, 2021

kelltech said:
Unfortunately there is no change. Though as a bit of just in case insurance, maybe this is why I have /home on it's own drive.

Create this file:
/etc/modprobe.d/alsa-base.conf

Then add this line to it:
options snd-hda-intel dmic_detect=0

Then reboot.

kelltech · Dec 17, 2021

BoringZombie said:
Create this file:
/etc/modprobe.d/alsa-base.conf

Then add this line to it:
options snd-hda-intel dmic_detect=0

Then reboot.

I regret to reply that all is the same. Whatever I broke, I broke well it seems.
On a live boot, audio is there and on a Timeshift restore to before I made changes it remains missing.

BoringZombie · Dec 17, 2021

Remove everything involving your audio drivers and their configuration files, and reinstall them.

BoringZombie · Dec 17, 2021

Try running these commands in order and reboot after:

systemctl --user disable --now pipewire.socket pipewire.service && systemctl --user mask pipewire.socket

sudo pacman -S manjaro-pulse pulseaudio pulseaudio-alsa pulseaudi
o-equalizer pulseaudio-jack pulseaudio-lirc pulseaudio-rtp pulseaudio-zeroconf pulseaudio-bluetooth pulseaudio-ctl sol-firmware

systemctl --user unmask pulseaudio

systemctl --user --now enable pulseaudio.service pulseaudio.socket

kelltech · Dec 17, 2021

BoringZombie said:
Try running these commands in order and reboot after:

I'm sorry, this is one heck of a mystery. It's still a red audio icon with an x in the system tray and no audio device to enable.

BoringZombie · Dec 17, 2021

kelltech said:
I'm sorry, this is one heck of a mystery. It's still a red audio icon with an x in the system tray and no audio device to enable.

Type alsamixer in terminal and press enter.

Then press F6 and select your sound card.

kelltech · Dec 17, 2021

Success!!
Thank you very much for your patience and for your help @BoringZombie

I think for the headset, I'll just plug the mic in, use the headphone on bluetooth, hope it works and call it a day lol
Edit: Crap...the bluetooth is still broken. That's a different issue though.

BoringZombie · Dec 17, 2021

kelltech said:
Success!!
Thank you very much for your patience and for your help @BoringZombie

I think for the headset, I'll just plug the mic in, use the headphone on bluetooth, hope it works and call it a day lol
Edit: Crap...the bluetooth is still broken. That's a different issue though.

You're welcome.

BoringZombie · Dec 17, 2021

kelltech said:
Success!!
Thank you very much for your patience and for your help @BoringZombie

I think for the headset, I'll just plug the mic in, use the headphone on bluetooth, hope it works and call it a day lol
Edit: Crap...the bluetooth is still broken. That's a different issue though.

For bluetooth install these.

sudo pacman -S pulseaudio-bluetooth bluez bluez-libs

kelltech · Dec 17, 2021

BoringZombie said:
For bluetooth install these.

sudo pacman -S pulseaudio-bluetooth bluez bluez-libs

Tried that and rebooted, but still getting br-connection-canceled, and can't pair as a new device. Should I send this to a new thread?

BoringZombie · Dec 17, 2021

kelltech said:
Tried that and rebooted, but still getting br-connection-canceled, and can't pair as a new device. Should I send this to a new thread?

pacman -S bluedevil

sudo systemctl enable bluetooth.service

sudo systemctl start bluetooth.service

kelltech · Dec 17, 2021

BoringZombie said:
pacman -S bluedevil

sudo systemctl enable bluetooth.service

sudo systemctl start bluetooth.service

Unfortunately, warning: bluedevil-1:5.23.4-1 is up to date -- reinstalling

But here's a clue I'm looking at:

Code:

irish@irish-sager:~$ sudo systemctl status bluetooth
[sudo] password for irish:
● bluetooth.service - Bluetooth service
     Loaded: loaded (/usr/lib/systemd/system/bluetooth.service; enabled; vendor preset: disabled)
     Active: active (running) since Fri 2021-12-17 17:04:10 CST; 2min 38s ago
       Docs: man:bluetoothd(8)
   Main PID: 994 (bluetoothd)
     Status: "Running"
      Tasks: 1 (limit: 19056)
     Memory: 3.4M
        CPU: 26ms
     CGroup: /system.slice/bluetooth.service
             └─994 /usr/lib/bluetooth/bluetoothd

Dec 17 17:04:10 irish-sager bluetoothd[994]: Bluetooth management interface 1.14 initialized
Dec 17 17:04:10 irish-sager bluetoothd[994]: src/adapter.c:reset_adv_monitors_complete() Failed to reset Adv Monitors: Unknown Command (0x01)
Dec 17 17:04:21 irish-sager bluetoothd[994]: Endpoint registered: sender=:1.32 path=/MediaEndpoint/A2DPSink/sbc
Dec 17 17:04:21 irish-sager bluetoothd[994]: Endpoint registered: sender=:1.32 path=/MediaEndpoint/A2DPSource/sbc
Dec 17 17:04:21 irish-sager bluetoothd[994]: Endpoint registered: sender=:1.32 path=/MediaEndpoint/A2DPSink/sbc_xq_453
Dec 17 17:04:21 irish-sager bluetoothd[994]: Endpoint registered: sender=:1.32 path=/MediaEndpoint/A2DPSource/sbc_xq_453
Dec 17 17:04:21 irish-sager bluetoothd[994]: Endpoint registered: sender=:1.32 path=/MediaEndpoint/A2DPSink/sbc_xq_512
Dec 17 17:04:21 irish-sager bluetoothd[994]: Endpoint registered: sender=:1.32 path=/MediaEndpoint/A2DPSource/sbc_xq_512
Dec 17 17:04:21 irish-sager bluetoothd[994]: Endpoint registered: sender=:1.32 path=/MediaEndpoint/A2DPSink/sbc_xq_552
Dec 17 17:04:21 irish-sager bluetoothd[994]: Endpoint registered: sender=:1.32 path=/MediaEndpoint/A2DPSource/sbc_xq_552

BoringZombie · Dec 17, 2021

Edit /etc/bluetooth/main.conf

Look for this:

# AutoEnable defines option to enable all controllers when they are found.
# This includes adapters present on start as well as adapters that are plugged
# in later on. Defaults to 'false'.
#AutoEnable=false

Uncomment #AutoEnable=false and change false to true.

Then look for this:

# ReconnectAttempts define the number of attempts to reconnect after a link
# lost. Setting the value to 0 disables reconnecting feature.
#ReconnectAttempts=7

Uncomment #ReconnectAttempts=7

Also look for this:

# Permanently enables the Fast Connectable setting for adapters that
# support it. When enabled other devices can connect faster to us,
# however the tradeoff is increased power consumptions. This feature
# will fully work only on kernel version 4.1 and newer. Defaults to
# 'false'.
#FastConnectable = false

Uncomment #FastConnectable = false and change false to true

Then reboot.

kelltech · Dec 17, 2021

BoringZombie said:
Edit /etc/bluetooth/main.conf

Made the changes, rebooted, double checked the changes but unfortunately getting the same behavior.

BoringZombie · Dec 17, 2021

Run this in terminal: rfkill list all

Paste the results here.

[SOLVED] Troubleshooting Bluetooth problem led me to lose audio device as well

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