<SOLVED> Bluetooth not working on a Toshiba Satellite

grohan47

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I unistalled blueberry when I first set up linux mint due to it not even being able to detect a speaker. I then installed blueman and everything worked fine until about a week later, when it started getting unreliable. Sometimes it starts up normally upon boot-up and works perfectly fine, but the vast majority of the time it dosen't and can't be coaxed into showing an app tray icon even after restarting the applet multiple times.
A reinstall of the blueman applet still didn't yield any results, which led me to think there may be a problem with the drivers themselves (the device works perfectly fine on Windows everytime using the Microsoft generic drivers).

bluetoothctl devices No default controller available
Which confirmed my supicions that the problem is BlueZ and bluetoothctl.
lsusb; dmesg | egrep -i 'blue|firm': Bus 002 Device 005: ID 0930:0214 Toshiba Corp. Bus 002 Device 004: ID 046d:c534 Logitech, Inc. Unifying Receiver Bus 002 Device 003: ID 1c4f:0002 SiGma Micro Keyboard TRACER Gamma Ivory Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 004: ID 10f1:1a34 Importek Bus 001 Device 003: ID 0bda:0138 Realtek Semiconductor Corp. RTS5138 Card Reader Controller Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub [ 18.884720] toshiba_bluetooth: Toshiba ACPI Bluetooth device driver [ 19.325394] usb 2-1.6: Product: Askey Bluetooth Module [ 22.726551] Bluetooth: Core ver 2.22 [ 22.726603] Bluetooth: HCI device and connection manager initialized [ 22.727284] Bluetooth: HCI socket layer initialized [ 22.727287] Bluetooth: L2CAP socket layer initialized [ 22.727294] Bluetooth: SCO socket layer initialized [ 25.221168] Bluetooth: hci0: command 0x1009 tx timeout [ 39.395029] Bluetooth: BNEP (Ethernet Emulation) ver 1.3 [ 39.395032] Bluetooth: BNEP filters: protocol multicast [ 39.395038] Bluetooth: BNEP socket layer initialized
service bluetooth status ● bluetooth.service - Bluetooth service Loaded: loaded (/lib/systemd/system/bluetooth.service; enabled; vendor pre> Active: active (running) since Tue 2021-08-17 19:19:15 IST; 7h ago Docs: man:bluetoothd(8) Main PID: 860 (bluetoothd) Status: "Running" Tasks: 1 (limit: 4370) Memory: 1.2M CGroup: /system.slice/bluetooth.service └─860 /usr/lib/bluetooth/bluetoothd Aug 17 19:19:09 toshiba-satellite systemd[1]: Starting Bluetooth service... Aug 17 19:19:09 toshiba-satellite bluetoothd[860]: Bluetooth daemon 5.53 Aug 17 19:19:15 toshiba-satellite systemd[1]: Started Bluetooth service. Aug 17 19:19:15 toshiba-satellite bluetoothd[860]: Starting SDP server Aug 17 19:19:16 toshiba-satellite bluetoothd[860]: Bluetooth management interfa> lines 1-16/16 (END)...skipping... ● bluetooth.service - Bluetooth service Loaded: loaded (/lib/systemd/system/bluetooth.service; enabled; vendor preset: enabled) Active: active (running) since Tue 2021-08-17 19:19:15 IST; 7h ago Docs: man:bluetoothd(8) Main PID: 860 (bluetoothd) Status: "Running" Tasks: 1 (limit: 4370) Memory: 1.2M CGroup: /system.slice/bluetooth.service └─860 /usr/lib/bluetooth/bluetoothd Aug 17 19:19:09 toshiba-satellite systemd[1]: Starting Bluetooth service... Aug 17 19:19:09 toshiba-satellite bluetoothd[860]: Bluetooth daemon 5.53 Aug 17 19:19:15 toshiba-satellite systemd[1]: Started Bluetooth service. Aug 17 19:19:15 toshiba-satellite bluetoothd[860]: Starting SDP server Aug 17 19:19:16 toshiba-satellite bluetoothd[860]: Bluetooth management interface 1.14 initialized ~
bluetoothctl list returns nothing.

Blueman's troubleshooting guide did not yield any results.
System: Kernel: 5.4.0-81-generic x86_64 bits: 64 compiler: gcc v: 9.3.0 Desktop: Xfce 4.16.0 tk: Gtk 3.24.20 wm: xfwm4 dm: LightDM Distro: Linux Mint 20.2 Uma base: Ubuntu 20.04 focal Machine: Type: Laptop System: TOSHIBA product: Satellite C665 v: PSC14G-01900V serial: <filter> Mobo: TOSHIBA model: Portable PC serial: <filter> BIOS: INSYDE v: 2.10 date: 11/09/2011 Battery: ID-1: BAT0 charge: 1.0 Wh condition: 23.8/47.5 Wh (50%) volts: 10.8/10.8 model: PA381 serial: <filter> status: Unknown CPU: Topology: Dual Core model: Intel Pentium P6200 bits: 64 type: MCP arch: Nehalem rev: 5 L2 cache: 3072 KiB flags: lm nx pae sse sse2 sse3 ssse3 bogomips: 8533 Speed: 1346 MHz min/max: 933/2133 MHz Core speeds (MHz): 1: 1365 2: 940 Graphics: Device-1: Intel Core Processor Integrated Graphics vendor: Toshiba driver: i915 v: kernel bus ID: 00:02.0 chip ID: 8086:0046 Display: x11 server: X.Org 1.20.11 driver: intel compositor: compton resolution: 1366x768~60Hz OpenGL: renderer: Mesa DRI Intel HD Graphics (ILK) v: 2.1 Mesa 21.0.3 direct render: Yes Audio: Device-1: Intel 5 Series/3400 Series High Definition Audio vendor: Toshiba driver: snd_hda_intel v: kernel bus ID: 00:1b.0 chip ID: 8086:3b56 Sound Server: ALSA v: k5.4.0-81-generic Network: Device-1: Qualcomm Atheros AR8152 v2.0 Fast Ethernet vendor: Toshiba driver: atl1c v: 1.0.1.1-NAPI port: 3000 bus ID: 01:00.0 chip ID: 1969:2062 IF: enp1s0 state: down mac: <filter> Device-2: Broadcom and subsidiaries BCM4313 802.11bgn Wireless Network Adapter vendor: Askey driver: wl v: kernel port: 3000 bus ID: 02:00.0 chip ID: 14e4:4727 IF: wlp2s0 state: up mac: <filter> Drives: Local Storage: total: 465.76 GiB used: 51.64 GiB (11.1%) ID-1: /dev/sda vendor: Toshiba model: MQ01ABD050 size: 465.76 GiB speed: 3.0 Gb/s serial: <filter> Partition: ID-1: / size: 32.60 GiB used: 14.65 GiB (44.9%) fs: ext4 dev: /dev/sda6 ID-2: /home size: 71.16 GiB used: 36.44 GiB (51.2%) fs: ext4 dev: /dev/sda8 ID-3: swap-1 size: 3.81 GiB used: 561.0 MiB (14.4%) fs: swap dev: /dev/sda7 USB: Hub: 1-0:1 info: Full speed (or root) Hub ports: 3 rev: 2.0 chip ID: 1d6b:0002 Hub: 1-1:2 info: Intel Integrated Rate Matching Hub ports: 6 rev: 2.0 chip ID: 8087:0020 Device-1: 1-1.1:3 info: Realtek RTS5138 Card Reader Controller type: Mass Storage driver: ums-realtek rev: 2.0 chip ID: 0bda:0138 Device-2: 1-1.3:4 info: Importek type: Video driver: uvcvideo rev: 2.0 chip ID: 10f1:1a34 Hub: 2-0:1 info: Full speed (or root) Hub ports: 3 rev: 2.0 chip ID: 1d6b:0002 Hub: 2-1:2 info: Intel Integrated Rate Matching Hub ports: 8 rev: 2.0 chip ID: 8087:0020 Device-3: 2-1.1:3 info: SiGma Micro Keyboard TRACER Gamma Ivory type: Keyboard,HID driver: hid-generic,usbhid rev: 1.1 chip ID: 1c4f:0002 Device-4: 2-1.2:4 info: Logitech Unifying Receiver type: Keyboard,Mouse driver: logitech-djreceiver,usbhid rev: 2.0 chip ID: 046d:c534 Device-5: 2-1.6:5 info: Toshiba type: Bluetooth driver: btusb rev: 2.0 chip ID: 0930:0214 Sensors: System Temperatures: cpu: 49.0 C mobo: N/A Fan Speeds (RPM): N/A Repos: No active apt repos in: /etc/apt/sources.list Active apt repos in: /etc/apt/sources.list.d/additional-repositories.list 1: deb https: //repos.codelite.org/ubuntu/ focal universe Active apt repos in: /etc/apt/sources.list.d/agornostal-ulauncher-focal.list 1: deb http: //ppa.launchpad.net/agornostal/ulauncher/ubuntu focal main Active apt repos in: /etc/apt/sources.list.d/gezakovacs-ppa-focal.list 1: deb http: //ppa.launchpad.net/gezakovacs/ppa/ubuntu focal main Active apt repos in: /etc/apt/sources.list.d/google-earth-pro.list 1: deb [arch=amd64] http: //dl.google.com/linux/earth/deb/ stable main No active apt repos in: /etc/apt/sources.list.d/lutris-team-lutris-focal.list Active apt repos in: /etc/apt/sources.list.d/mkusb-ppa-focal.list 1: deb http: //ppa.launchpad.net/mkusb/ppa/ubuntu focal main 2: deb-src http: //ppa.launchpad.net/mkusb/ppa/ubuntu focal main Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 1: deb http: //mirror.xeonbd.com/linuxmint.com-repo uma main upstream import backport 2: deb http: //ubuntu-archive.mirrors.estointernet.in focal main restricted universe multiverse 3: deb http: //ubuntu-archive.mirrors.estointernet.in focal-updates main restricted universe multiverse 4: deb http: //ubuntu-archive.mirrors.estointernet.in focal-backports main restricted universe multiverse 5: deb http: //security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse 6: deb http: //archive.canonical.com/ubuntu/ focal partner Active apt repos in: /etc/apt/sources.list.d/opera-stable.list 1: deb https: //deb.opera.com/opera-stable/ stable non-free #Opera Browser (final releases) Active apt repos in: /etc/apt/sources.list.d/protonvpn-stable.list 1: deb [signed-by=/usr/share/keyrings/protonvpn-stable-archive-keyring.gpg] https: //repo.protonvpn.com/debian stable main Active apt repos in: /etc/apt/sources.list.d/stellarium-stellarium-releases-focal.list 1: deb http: //ppa.launchpad.net/stellarium/stellarium-releases/ubuntu focal main Active apt repos in: /etc/apt/sources.list.d/ubuntu-x-swat-updates-focal.list 1: deb http: //ppa.launchpad.net/ubuntu-x-swat/updates/ubuntu focal main Active apt repos in: /etc/apt/sources.list.d/vivaldi.list 1: deb http: //repo.vivaldi.com/stable/deb/ stable main Active apt repos in: /etc/apt/sources.list.d/vscode.list 1: deb [arch=amd64,arm64,armhf] http: //packages.microsoft.com/repos/code stable main No active apt repos in: /etc/apt/sources.list.d/xuzhen666-dockbarx-focal.list Info: Processes: 250 Uptime: 7h 04m Memory: 3.65 GiB used: 2.28 GiB (62.5%) Init: systemd v: 245 runlevel: 5 Compilers: gcc: 9.3.0 alt: 9 Client: Unknown python3.8 client inxi: 3.0.38
System reports informs me the bluetooth adapter has crashed multiple times:
https://termbin.com/wgirp
https://termbin.com/h7a41
4 more crashes on the 16th of July too.

This is what can be seen in sessions where bluetooth works:
Bluetoothctl list Controller E0:CA:94:C1:BC:F9 toshiba-satellite [default]
lsusb Bus 002 Device 008: ID 0930:0214 Toshiba Corp. Bus 002 Device 007: ID 1c4f:0002 SiGma Micro Keyboard TRACER Gamma Ivory Bus 002 Device 005: ID 046d:c534 Logitech, Inc. Unifying Receiver Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 004: ID 10f1:1a34 Importek Bus 001 Device 003: ID 0bda:0138 Realtek Semiconductor Corp. RTS5138 Card Reader Controller Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub [ 1.717897] usb 2-1.6: Product: Askey Bluetooth Module [ 14.454178] toshiba_bluetooth: Toshiba ACPI Bluetooth device driver [ 16.264308] Bluetooth: Core ver 2.22 [ 16.264343] Bluetooth: HCI device and connection manager initialized [ 16.264348] Bluetooth: HCI socket layer initialized [ 16.264351] Bluetooth: L2CAP socket layer initialized [ 16.264354] Bluetooth: SCO socket layer initialized [ 30.076841] Bluetooth: BNEP (Ethernet Emulation) ver 1.3 [ 30.076843] Bluetooth: BNEP filters: protocol multicast [ 30.076849] Bluetooth: BNEP socket layer initialized [ 49.199557] Bluetooth: RFCOMM TTY layer initialized [ 49.199568] Bluetooth: RFCOMM socket layer initialized [ 49.199581] Bluetooth: RFCOMM ver 1.11 [ 414.135897] usb 2-1.6: Product: Askey Bluetooth Module
(The last 2 lines are different in the lsub result)

This randomly came up a few days ago:
1629233881092.png


Link to Mint forum post: https://forums.linuxmint.com/viewtopic.php?f=49&t=353116&p=2040246#p2040246

Any and all help will be greatly appreciated.
Thanks!

Solution:
Run this in terminal every session:
sudo modprobe -r btusb && sudo modprobe btusb
 
Last edited:


KGIII

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Why are you linking to another forum?

If you have a problem and that link is your problem, post on one forum at a time - giving them a chance to help you and not making us duplicate work.

If that is not your problem post, describe the details and ask questions here.
 

Brickwizard

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is it switched on?
go menu, all applications, scroll down to bluetooth, open, now open the menue for bluetooth [3 horizontal bars in the top right corner] make sure all 3 options are ticked
 
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grohan47

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is it switched on?
go menu, all applications, scroll down to bluetooth, open, now open the menue for bluetooth [3 horizontal bars in the top right corner] make sure all 3 options are ticked
Bluetooth on. Like I said in the mint forums, having bluetooth support is a gamble, sometimes it's there in a session, sometimes it's not.
 
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