Printer Program Keeps Freezing

SpongebobFan1994

Active Member
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2,689
I occasionally have issues with getting the printer in my room to connect to my computer properly, so just now, I was trying to download a new driver in hopes the problem would finally be resolved. Unfortunately, now I have another problem where the printer program in the start menu freezes and becomes unresponsive whenever I click on "change" where it says "make and model". This happens every time I do that, and makes resolving this issue next to impossible.
 


SpongebobFan1994

Active Member
Credits
2,689
@Tolkem

My apologies. I'm using an HP 3830 printer. I was going to use CUPS in order to install the new driver, but I never got a chance to remotely download it from HP's website, or install it, because that "change driver" page (for lack of a better term) kept freezing.
 

Tolkem

Well-Known Member
Credits
7,205
Is this https://support.hp.com/us-en/driver...l-in-one-printer-series/7172321/model/7172322 your printer? Is this the printing driver https://nchc.dl.sourceforge.net/project/hplip/hplip/3.21.2/hplip-3.21.2.run ? Try downloading it using that link, I just did to take a look at it
Code:
./hplip-3.21.2.run --help
Makeself version 2.1.5
1) Getting help or info about ./hplip-3.21.2.run :
./hplip-3.21.2.run --help Print this message
./hplip-3.21.2.run --info Print embedded info : title, default target directory, embedded script ...
./hplip-3.21.2.run --lsm Print embedded lsm entry (or no LSM)
./hplip-3.21.2.run --list Print the list of files in the archive
./hplip-3.21.2.run --check Checks integrity of the archive

2) Running ./hplip-3.21.2.run :
./hplip-3.21.2.run [options] [--] [additional arguments to embedded script]
with following options (in that order)
--confirm Ask before running embedded script
--noexec Do not run embedded script
--keep Do not erase target directory after running
the embedded script
--nox11 Do not spawn an xterm
--nochown Do not give the extracted files to the current user
--target NewDirectory Extract in NewDirectory
--tar arg1 [arg2 ...] Access the contents of the archive through the tar command
-- Following arguments will be passed to the embedded script
It looks fine as far as I can tell, once you download it, check the file
Code:
./hplip-3.21.2.run --check
You should get
Code:
Verifying archive integrity... MD5 checksums are OK. All good.
Then just follow install instructions from here https://developers.hp.com/hp-linux-imaging-and-printing/install/install/index
 
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