Mint OS freezes when I poweroff [Kernel Panic]

[shubhamfuloria]

Did this pc get a new hdd/ssd recently ?

Any hardware changes at all ?

No hardware changes since I bought this . One more thing whenever I keep this turned on for longer period of time ( lets say I didn't shut down it for 2days or more) , there are more chances of freezing , I noticed this pattern .

 

[Condobloke]

We could go around in circles for quite some time.

The only suggestion that has not been made is to reinstall.

You would have to ask yourself if the fre

I don't know when I upgraded my kernel.

Just a thought....a kernel up date from 5.4 to 5.11 is not an event easily forgotten....it would have taken a deliberate action to bring this about. Does anyone else use this pc?

Personally I would reinstall.

 

[shubhamfuloria]

Pt

We could go around in circles for quite some time.

The only suggestion that has not been made is to reinstall.

You would have to ask yourself if the fre

Just a thought....a kernel up date from 5.4 to 5.11 is not an event easily forgotten....it would have taken a deliberate action to bring this about. Does anyone else use this pc?

Personally I would reinstall.

I've boot drive of this , I can reinstall . But I am afraid, I will lose my all data. Can I resinstall without losing my data ?

 

[Condobloke]

If you are afraid of losing data, you should have a backup

 

[shubhamfuloria]

If you are afraid of losing data, you should have a backup

Ok I will reinstall it today . Thank you so much

 

[Condobloke]

You can copy and paste or drag and drop your data to an external hard drive. it is the quickest method to make a backup.

 

[kc1di]

Does it always freeze when you are doing the same thing? or randomly?
Have you run a ram test?

 

[Deleted member 108694]

Try running the following

sudo apt autoremove

sudo dpkg --configure -a

sudo apt update

sudo apt upgrade

 

[shubhamfuloria]

If you are afraid of losing data, you should have a backup

I tried everything, reinstalled my Operating System, it worked fine for a day. Today it again froze with the same error message while shutdown .
What I did just before freeze :
I was running some recursive code in VS Code , and I think there was stackoverflow so my PC became unresponsive for few mins. After 3-4 minutes it again started working, but still it was not running smoothly. So I thought to reboot it once . And while rebooting it froze

 

[Condobloke]

Did you try @Lord Boltar's suggestion ....just above yours ?

 

[shubhamfuloria]

Did you try @Lord Boltar's suggestion ....just above yours ?

Yes I already ran those commands many times .

 

[shubhamfuloria]

Did you try @Lord Boltar's suggestion ....just above yours ?

Before Mint OS I used to use Ubuntu Operating system, and that too has some booting problem. Sometime that freezes while Poweron and sometimes while poweroff . So I searched for the stable Linux distro , and found Mint is the one. But this one is also not working well. Should I move to some other OS ?

 

[shubhamfuloria]

Does it always freeze when you are doing the same thing? or randomly?
Have you run a ram test?

it freezes randomly while shut down or rebooting .

 

[Condobloke]

Linux is part of the ubuntu operating systems......So if you try another system it might be an idea to try something different...something that is not a part of the Ubuntu/Linux stable.

Suggestions from @Lord Boltar and @kc1di, and @f33dm3bits , @brickwizard, @wizardfromoz, @Fanboi ,

The fact that I have listed them in this manner means they will be alerted to this topic.

 

[kc1di]

You can try this in a terminal.

xed admin:///etc/systemd/system.conf.d/50_linuxmint.conf

It will ask for your password maybe twice.
Once in the file look for the line that looks like this:

DefaultTimeoutStopSec=10s

change that to look like this:

DefaultTimeoutStopSec=90s

save the file then reboot and then try shutdown again. see if the kernel panic goes away?

 

[shubhamfuloria]

You can try this in a terminal.

xed admin:///etc/systemd/system.conf.d/50_linuxmint.conf

It will ask for your password maybe twice.
Once in the file look for the line that looks like this:

DefaultTimeoutStopSec=10s

change that to look like this:

DefaultTimeoutStopSec=90s

save the file then reboot and then try shutdown again. see if the kernel panic goes away?

I ran the command , and changed

DefaultTimeoutStopSec=10s

to

DefaultTimeoutStopSec=90s

and rebooted the system. It got reboot normally . It freezes with kernel panic message randomly randomly (not on every shutdown or reboot) . So let's see if it works . Thank you so much

 

[Condobloke]

After you made the change from 10s to 90s....did you SAVE that file successfully ?

 

[shubhamfuloria]

After you made the change from 10s to 90s....did you SAVE that file successfully ?

Yes, I did. I again checked the file to verify .

 

[Brickwizard]

@Condobloke thanks for the mention, but up to now I haven't commented on this one. but I will now
Reading through everything that has been tried by our software specialist and being a hardware man, I suspect an incompatibility problem... My first instinct would be scavenge and save all necessary files from the Harddrive, and try another unrelated distribution, as this appears to be a fairly modern bit of kit and a lot of distro's don't seem to have the right drivers My first choice to try would be MX-19.4.1_x64 “ahs”,

Bwiz

 

[shubhamfuloria]

@Condobloke thanks for the mention, but up to now I haven't commented on this one. but I will now
Reading through everything that has been tried by our software specialist and being a hardware man, I suspect an incompatibility problem... My first instinct would be scavenge and save all necessary files from the Harddrive, and try another unrelated distribution, as this appears to be a fairly modern bit of kit and a lot of distro's don't seem to have the right drivers My first choice to try would be MX-19.4.1_x64 “ahs”,

Bwiz

try another unrelated distribution
I just checked Mint and Ubuntu both are Debian based operating system. If it's a compatibility issue, should I try the OS which is not Debian based ?