Mint 22 not recognizing SSD 8tib Drive in USB port

J

Joelalnx

New Member
Joined
Mar 5, 2025
Messages
7
Reaction score
3
Credits
90
New to using Linux and have read some threads about Linux not see SSD USB drives. Mint 22 doesn't show the device in disk manger.

When I run the Kernel, then plug in the SSD I get this output:

[56775.141158] scsi 3:0:0:0: Direct-Access SDK SSD 5.00 PQ: 0 ANSI: 2
[56775.142229] sd 3:0:0:0: Attached scsi generic sg3 type 0
[56775.142586] sd 3:0:0:0: [sdc] Very big device. Trying to use READ CAPACITY(16).
[56775.144601] sd 3:0:0:0: [sdc] 2048000000 4096-byte logical blocks: (8.39 TB/7.63 TiB)
[56775.144844] sd 3:0:0:0: [sdc] Write Protect is off
[56775.144856] sd 3:0:0:0: [sdc] Mode Sense: 0b 00 00 08
[56775.145028] sd 3:0:0:0: [sdc] No Caching mode page found
[56775.145037] sd 3:0:0:0: [sdc] Assuming drive cache: write through
[56775.147239] sd 3:0:0:0: [sdc] Very big device. Trying to use READ CAPACITY(16).
[56775.153621] sd 3:0:0:0: [sdc] tag#0 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_OK cmd_age=0s
[56775.153630] sd 3:0:0:0: [sdc] tag#0 Sense Key : Illegal Request [current]
[56775.153635] sd 3:0:0:0: [sdc] tag#0 Add. Sense: Logical block address out of range
[56775.153639] sd 3:0:0:0: [sdc] tag#0 CDB: Read(10) 28 00 7a 11 ff ff 00 00 01 00
[56775.153642] critical target error, dev sdc, sector 16383999992 op 0x0:(READ) flags 0x0 phys_seg 1 prio class 0
[56775.153650] Buffer I/O error on dev sdc, logical block 2047999999, async page read
[56775.153666] Alternate GPT is invalid, using primary GPT.
[56775.153680] sdc: sdc1 sdc2 sdc3
[56775.154118] sd 3:0:0:0: [sdc] Attached SCSI disk
[56775.170055] sd 3:0:0:0: [sdc] tag#0 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_OK cmd_age=0s
[56775.170061] sd 3:0:0:0: [sdc] tag#0 Sense Key : Illegal Request [current]
[56775.170065] sd 3:0:0:0: [sdc] tag#0 Add. Sense: Logical block address out of range
[56775.170068] sd 3:0:0:0: [sdc] tag#0 CDB: Read(10) 28 00 7a 11 ff f0 00 00 01 00
[56775.170070] critical target error, dev sdc, sector 16383999872 op 0x0:(READ) flags 0x80700 phys_seg 1 prio class 0
[56775.170590] sd 3:0:0:0: [sdc] tag#0 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_OK cmd_age=0s
[56775.170597] sd 3:0:0:0: [sdc] tag#0 Sense Key : Illegal Request [current]
[56775.170602] sd 3:0:0:0: [sdc] tag#0 Add. Sense: Logical block address out of range
[56775.170606] sd 3:0:0:0: [sdc] tag#0 CDB: Read(10) 28 00 7a 11 ff f0 00 00 01 00
[56775.170609] critical target error, dev sdc, sector 16383999872 op 0x0:(READ) flags 0x0 phys_seg 1 prio class 0
[56775.170617] Buffer I/O error on dev sdc, logical block 2047999984, async page read
[56775.186809] sd 3:0:0:0: [sdc] tag#0 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_OK cmd_age=0s
[56775.186817] sd 3:0:0:0: [sdc] tag#0 Sense Key : Illegal Request [current]
[56775.186821] sd 3:0:0:0: [sdc] tag#0 Add. Sense: Logical block address out of range
[56775.186825] sd 3:0:0:0: [sdc] tag#0 CDB: Read(10) 28 00 3d 08 fe 00 00 00 01 00
[56775.186827] critical target error, dev sdc, sector 8191995904 op 0x0:(READ) flags 0x80700 phys_seg 1 prio class 0
[56775.187772] sd 3:0:0:0: [sdc] tag#0 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_OK cmd_age=0s
[56775.187776] sd 3:0:0:0: [sdc] tag#0 Sense Key : Illegal Request [current]
[56775.187780] sd 3:0:0:0: [sdc] tag#0 Add. Sense: Logical block address out of range
[56775.187783] sd 3:0:0:0: [sdc] tag#0 CDB: Read(10) 28 00 3d 08 fe 00 00 00 01 00
[56775.187785] critical target error, dev sdc, sector 8191995904 op 0x0:(READ) flags 0x0 phys_seg 1 prio class 0
[56775.187791] Buffer I/O error on dev sdc3, logical block 0, async page read
[56775.199834] sd 3:0:0:0: [sdc] tag#0 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_OK cmd_age=0s
[56775.199841] sd 3:0:0:0: [sdc] tag#0 Sense Key : Illegal Request [current]
[56775.199845] sd 3:0:0:0: [sdc] tag#0 Add. Sense: Logical block address out of range
[56775.199849] sd 3:0:0:0: [sdc] tag#0 CDB: Read(10) 28 00 3d 08 fd f0 00 00 01 00
[56775.199852] critical target error, dev sdc, sector 8191995776 op 0x0:(READ) flags 0x80700 phys_seg 1 prio class 0
[56775.200960] sd 3:0:0:0: [sdc] tag#0 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_OK cmd_age=0s
[56775.200964] sd 3:0:0:0: [sdc] tag#0 Sense Key : Illegal Request [current]
[56775.200967] sd 3:0:0:0: [sdc] tag#0 Add. Sense: Logical block address out of range
[56775.200969] sd 3:0:0:0: [sdc] tag#0 CDB: Read(10) 28 00 3d 08 fd f0 00 00 01 00
[56775.200970] critical target error, dev sdc, sector 8191995776 op 0x0:(READ) flags 0x0 phys_seg 1 prio class 0
[56775.200975] Buffer I/O error on dev sdc2, logical block 1023995376, async page read

I don't know what this is telling me nor where to go!

Any help is greatly appreciated,
Joel
 


If you open your application menu and type 'Disks', does that application see the drive?
 
Joelalnx said:
Just checked, yes it does!
Joel
Click to expand...

Did you notice that you can mount it?

As you're using Mint, you can probably open the file manager, click on Edit, and change the preferences. Under the 'behavior' section you can tell it to automatically mount removable media.

This will be relatively harmless. It's not like Windows where you need to worry about something automatically running when you insert the disk. There's no 'autorun.ini' functionality.
 
Please post the output of
sudo smartctl -a /dev/sdc
Click to expand...
Some errors I am seeing - it looks like every partition on that drive (4 of them) are corrupted

56775.153621] sd 3:0:0:0: [sdc] tag#0 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_OK cmd_age=0s

56775.153642] critical target error, dev sdc, sector 16383999992 op 0x0:(READ) flags 0x0 phys_seg 1 prio class 0

[56775.153650] Buffer I/O error on dev sdc, logical block 2047999999, async page read

[56775.153666] Alternate GPT is invalid, using primary GPT.

[56775.153680] sdc: sdc1 sdc2 sdc3

[56775.170055] sd 3:0:0:0: [sdc] tag#0 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_OK cmd_age=0s

[56775.170590] sd 3:0:0:0: [sdc] tag#0 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_OK cmd_age=0s

[56775.187791] Buffer I/O error on dev sdc3, logical block 0, async page read
 
GatorsFan said:
Please post the output of

Some errors I am seeing - it looks like every partition on that drive (4 of them) are corrupted

56775.153621] sd 3:0:0:0: [sdc] tag#0 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_OK cmd_age=0s

56775.153642] critical target error, dev sdc, sector 16383999992 op 0x0:(READ) flags 0x0 phys_seg 1 prio class 0

[56775.153650] Buffer I/O error on dev sdc, logical block 2047999999, async page read

[56775.153666] Alternate GPT is invalid, using primary GPT.

[56775.153680] sdc: sdc1 sdc2 sdc3

[56775.170055] sd 3:0:0:0: [sdc] tag#0 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_OK cmd_age=0s

[56775.170590] sd 3:0:0:0: [sdc] tag#0 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_OK cmd_age=0s

[56775.187791] Buffer I/O error on dev sdc3, logical block 0, async page read
Click to expand...
I’ll run that string shortly, away from the computer for the moment. Thanks!
 
KGIII said:
Did you notice that you can mount it?

As you're using Mint, you can probably open the file manager, click on Edit, and change the preferences. Under the 'behavior' section you can tell it to automatically mount removable media.

This will be relatively harmless. It's not like Windows where you need to worry about something automatically running when you insert the disk. There's no 'autorun.ini' functionality.
Click to expand...
Thanks! I’ll run that shortly, away from the computer right now.
Joel
 
System Settings...Desktop...place tick in Mounted Drives.

1741216116779.png


1741216149887.gif
 
GatorsFan said:
Please post the output of

Some errors I am seeing - it looks like every partition on that drive (4 of them) are corrupted

56775.153621] sd 3:0:0:0: [sdc] tag#0 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_OK cmd_age=0s

56775.153642] critical target error, dev sdc, sector 16383999992 op 0x0:(READ) flags 0x0 phys_seg 1 prio class 0

[56775.153650] Buffer I/O error on dev sdc, logical block 2047999999, async page read

[56775.153666] Alternate GPT is invalid, using primary GPT.

[56775.153680] sdc: sdc1 sdc2 sdc3

[56775.170055] sd 3:0:0:0: [sdc] tag#0 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_OK cmd_age=0s

[56775.170590] sd 3:0:0:0: [sdc] tag#0 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_OK cmd_age=0s

[56775.187791] Buffer I/O error on dev sdc3, logical block 0, async page read
Click to expand...

Again, thanks so much for you attention. It is a learning experience for me since I have only be using Linux for about a week.


OK This is the output of sudo smartctl -a /dev/sdc:

A) linux_joel@linux-Inspiron-5570:~$ sudo smartctl -a /dev/sdc
[sudo] password for linux_joel:
sudo: smartctl: command not found
linux_joel@linux-Inspiron-5570:~$ sudo smartctl -a /dev/sdc
sudo: smartctl: command not found
linux_joel@linux-Inspiron-5570:~$

B) In File Manager, Edit Preferences, Behavior, the box was already checked to automatically mount removable drives.

C) In Disk Manager, here is a screen shot of the SSD:

1741222963524.png

D) I tried to create a partition of the unallocated portion but it came back with an error it could not recognized the format.

E) I'm guessing I may need to reformat the drive. No data is on it so nothing will be lost but I don't take formatting lightly.

Joel


Joel
 
Looks like you nee to install - smartmontools which you can get through the Synaptic Package Manager
or by running -
sudo apt install smartmontools
Click to expand...
There is a GUI for that as well if you want it - called gsmartcontrol
here is what GUI looks like
screen.jpg
 
GatorsFan said:
Looks like you nee to install - smartmontools which you can get through the Synaptic Package Manager
or by running -

There is a GUI for that as well if you want it - called gsmartcontrol
here is what GUI looks like
View attachment 24499
Click to expand...
Thanks again for the support.

Here's what I get when I read the output of the SSD from gsmartcontol:

=== START OF INFORMATION SECTION ===
Vendor: SDK
Product: SSD
Revision: 5.00
User Capacity: 8,388,608,000,000 bytes [8.38 TB]
Logical block size: 4096 bytes
scsiModePageOffset: response length too short, resp_len=12 offset=12 bd_len=8
scsiModePageOffset: response length too short, resp_len=12 offset=12 bd_len=8
> Terminate command early due to bad response to IEC mode page
Click to expand...
A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options.

Hummm...
 
If it fails...toss it.
 
You must log in or register to reply here.

Similar threads

Z
SSD NVMe case: "reset high-speed USB device number xx using xhci_hcd"
Replies
6
Views
673
zener
Z
A
System cannot see the CF card
Replies
3
Views
1K
Brickwizard
Brickwizard
P
USB port not recognizing USB flash drives in Dolphin
Replies
2
Views
2K
Priest_Apostate
P
R
Need a little/lot of help with a hard drive issue
Replies
5
Views
4K
Riffy
R
F
External Hard Drive Disk Recovery... Not Reading Device HELP
Replies
2
Views
3K
Deleted member 108694
D


Staff online

Members online

Total: 384 (members: 3, guests: 381)

Latest posts

Top