This is my debugging report.
like I said, I've never heard of this manufacturer before - so I have zero experience with it, but looking through the logs, I see a bunch of issues on page7:
"
Page 7 (<troubleshoot.VerifyPackages.VerifyPackages object at 0x7f96180990d0>):
{'packages_verification': {'cups': ['package cups is not installed'],
'foomatic': ['package foomatic is not installed'],
'gutenprint': ['package gutenprint is not '
'installed'],
'hpijs': ['package hpijs is not installed'],
'hplip': ['package hplip is not installed'],
'system-config-printer': ['package '
'system-config-printer is '
'not installed']}}
"
I'd recommend checking distro specific forum -->
https://forum.mxlinux.org/viewforum.php?f=104, trying a different distro (ideally not a debian derivative like MX is), or reaching out to the manufacturer for support.