Is that a Linux issue?

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Hi,

There was an issue i had to fix. I don't need to fix it anymore and I'm very glad.
... however i want to know if this issue is Linux related.

The management of the company i work for made me install Windows OS instead of leaving me use this awesome Linux. (it sounds like I'm here for a Windows issue, bare with me for a moment). So i decided to install Windows...

I got an error showing me that the operating system is not recognizing the hard drive, I'm not going to point out the exact error message because this is after all a Linux Forum and i want to know how Linux works, not Windows.

So i called the Windows support and a very polite person, that didn't sound like he has been through proper training of how computers work, told me that "Linux is a very strong operating system". Yes, he said that. I'm not putting my words instead of his words. Those were his exact words, he said "Strong".
And i had difficulties understanding what that might mean, because you either write it and compile it using C, or you don't. Software doesn't go in the gym lifting weights.

So he transferred me to his manager (or his colleague that told me he's the manager) and he said the same thing. They added that i have to send the laptop to the manufacturer to change the BIOS to accept Windows instead of Linux.

I was baffled by this answer, because it doesn't sound legit at all. It sounds like a fat lie.
Linux is a powerful operating system capable of a lot of things - yeah. But Linux to "invade" the hard drive in such way that i need to send the laptop to the manufacturer - I'm not buying it.

So i watched some videos on the web where the issue can be fixed by installing some Intel drivers, they were not available when i had this issue, so i didn't try that fix. I booted the Windows couple of times on a flash drive and the installation was starting (what I'm trying to say is, that the OS was booted properly, there were no errors using DD and terminal, flashing the USB)

So, at the moment i don't need to install Windows because management is forgetting about that issue and I'm so happy, however it's something i want to learn from. I want to understand how Linux is working.

My question to you, specialists and professionals is: "Is Linux strong?" : )

Thanks,
- Anthony
 


BoringZombie

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It would be a firmware issue.
 
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It would be a firmware issue.

Are you saying they were right?
I don't want to sound ignorant, but "A firmware issue" is a very close equivalent of "Laptop issue"

What I'm trying to say is, that it's not descriptive enough or at all.

Look at the title of my post, if you'd like.


Cheers, mate.
 

f33dm3bits

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I was baffled by this answer, because it doesn't sound legit at all. It sounds like a fat lie.
Linux is a powerful operating system capable of a lot of things - yeah. But Linux to "invade" the hard drive in such way that i need to send the laptop to the manufacturer - I'm not buying it.
That's a load of BS! If you install GNU/Linux on a hard drive or ssd and want to replace it with a Windows install on that hard drive or ssd you can. Windows or any other OS should recognize the device as storage device where you can install your OS on. In short not a Linux issue, Linux can't destroy your storage device so that Windows cannot be installed.

When you have the disk selection screen during the Windows install does the disk not show up as storage device that you can select to install Windows on?
 
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BoringZombie

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Are you saying they were right?
I don't want to sound ignorant, but "A firmware issue" is a very close equivalent of "Laptop issue"

What I'm trying to say is, that it's not descriptive enough or at all.

Look at the title of my post, if you'd like.


Cheers, mate.
Having a firmware problem doesn't mean it's a laptop issue.
 
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Having a firmware problem doesn't mean it's a laptop issue.
I know, don't get me wrong. What i meant is something else.
Maybe i didn't ask my question properly, it happens often and I'm famous with it. My apologies.

Allow me to fix that.
*ahem* *ahem*
Can Linux cause such firmware issues?
 

f33dm3bits

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I know, don't get me wrong. What i meant is something else.
Maybe i didn't ask my question properly, it happens often and I'm famous with it. My apologies.

Allow me to fix that.
*ahem* *ahem*
Can Linux cause such firmware issues?
In short not a Linux issue, Linux can't destroy your storage device so that Windows cannot be installed.
 
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That's a load of BS! If you install GNU/Linux on a hard drive or ssd and want to replace it with a Windows install on that hard drive or ssd you can. Windows or any other OS should recognize the device as storage device where you can install your OS on. In short not a Linux issue, Linux can't destroy your storage device so that Windows cannot be installed.

When you have the disk selection screen during the Windows install does the disk not show up as storage device that you can select to install Windows on?
I know, you're so right! They sounded like they have no clue what's going on and they work for Microsoft... I cannot wrap my head around this.

I'm trying to remember if i could see the disk... no i don't think i did. It was an error message that was stating that the OS doesn't recognize the hard drive, i need to place a storage device and also that drivers are missing.

Again - I don't want to post Windows error messages here and i don't want to direct the issue to Windows. I want to understand how Linux works, this is my target.

Thanks,
- Anthony
 

f33dm3bits

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I know, you're so right! They sounded like they have no clue what's going on and they work for Microsoft... I cannot wrap my head around this.

I'm trying to remember if i could see the disk... no i don't think i did. It was an error message that was stating that the OS doesn't recognize the hard drive, i need to place a storage device and also that drivers are missing.

Again - I don't want to post Windows error messages here and i don't want to direct the issue to Windows. I want to understand how Linux works, this is my target.

Thanks,
- Anthony
Yes I know that you don't want to turn this into a Windows post, I was just curious if the disk showed up on the screen where you have to select your disk during the installation process. Since it didn't, I'm guessing you got some error that there are no disk available to select at that screen. Enough of that, you got your answer. That was the official Microsoft help-desk number lol?
 
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Yes I know that you don't want to turn this into a Windows post, I was just curious if the disk showed up on the screen where you have to select your disk during the installation process. Since it didn't, I'm guessing you got some error that there are no disk available to select at that screen. Enough of that, you got your answer. That was the official Microsoft help-desk number lol?
No, i didn't see the disk. I got two errors regarding drivers and not recognizing hard drive.
Yeah, it was an official Microsoft support. They were very polite, ridiculously strong African accent...
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