Intel UHD 750 resolution problem

zonley

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Hi. Recently i have bought new pc, with intel i5-11500 and their integrated graphics card. It works properly on windows but i have a problem with drivers on linux - it does not depend on distribution, i have checked both on fedora and ubuntu(mint). I have been trying to resolve this problem on my own but i have no more ideas. So basically I have no choice on resolution - the default and unchangeable is 1024x768. I tried to add something in grub options just as i saw in the internet but maybe I do it wrong? Please give me some help, cuz its really annoying working on such resulution.
 

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Welcome to the forums.. @zonley
what is the machine [make and full model number]
what distribution are you using? [name and build number]
If you have inxi installed
run from a terminal inxi -G [inxispace-G].. and past the results back

Bwiz
 
Hi, thank you for your respond.
I can give specification, i have bought computer components seperatly:

Motherboard: Gigabyte B560M DS3H
Processor: Intel Core i5-11500
Disc: Crucial 500GB M.2 PCIe NVMe P5
RAM: Crucial 16GB (2x8GB) 3200MHz CL16 Ballistix Black

My current linux distribution is Linux Mint 20.2 Cinnamon (but I'm open to other distributions, i just really need normal resolution to work)
 

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Try installing the xserver-xorg-video-intel driver, open a terminal and run the following.
Code:
sudo apt install xserver-xorg-video-intel
Then reboot and show the output of inxi -G again as text output please.
 
This version is already the newest version, no change in the inxi -G

"
xserver-xorg-video-intel is already the newest version (2:2.99.917+git20200226-1).
"

Text output of inxi -G
Graphics:
Device-1: Intel driver: N/A
Display: x11 server: X.Org 1.20.11 driver: fbdev
unloaded: modesetting,vesa resolution: 1024x768~76Hz
OpenGL: renderer: llvmpipe (LLVM 12.0.0 256 bits) v: 4.5 Mesa 21.0.3
 
Can you share the output of the following.
Code:
dpkg --list | grep xorg
 
Device-1: Intel driver: N/A... this is sugesting no intel driver for this gpu is installed..

this what my inxi-G shows for I5 4th gen...... [this machine also has mint 20.2]
Graphics:
Device-1: Intel Xeon E3-1200 v3/4th Gen Core Processor Integrated Graphics
driver: i915 v: kernel
 
Yes, this is the problem. I have tried to fix it on my own but I gave up - I have wasted few hours and got no results. So do you have any idea how I can get a driver? I found information that i should add i915.force_probe=4c8a" but this didnt work.. maybe i wrote it wrong? Can you take a look? Its in first post
 
And what output do you get when you run the following?
Code:
dmesg | grep firmware
 
And what output do you get when you run the following?
Code:
dmesg | grep firmware
I dont get anything.


Can you share the output of the following.
Code:
dpkg --list | grep xorg

ii python3-xkit 0.5.0ubuntu4 all library for the manipulation of xorg.conf files (Python 3)
ii xorg 1:7.7+19ubuntu14 amd64 X.Org X Window System
ii xorg-docs-core 1:1.7.1-1.1 all Core documentation for the X.org X Window System
ii xserver-xorg 1:7.7+19ubuntu14 amd64 X.Org X server
ii xserver-xorg-core 2:1.20.11-1ubuntu1~20.04.2 amd64 Xorg X server - core server
ii xserver-xorg-input-all 1:7.7+19ubuntu14 amd64 X.Org X server -- input driver metapackage
ii xserver-xorg-input-libinput 0.29.0-1 amd64 X.Org X server -- libinput input driver
ii xserver-xorg-input-wacom 1:0.39.0-0ubuntu1 amd64 X.Org X server -- Wacom input driver
ii xserver-xorg-legacy 2:1.20.11-1ubuntu1~20.04.2 amd64 setuid root Xorg server wrapper
ii xserver-xorg-video-all 1:7.7+19ubuntu14 amd64 X.Org X server -- output driver metapackage
ii xserver-xorg-video-amdgpu 19.1.0-1 amd64 X.Org X server -- AMDGPU display driver
ii xserver-xorg-video-ati 1:19.1.0-1 amd64 X.Org X server -- AMD/ATI display driver wrapper
ii xserver-xorg-video-fbdev 1:0.5.0-1ubuntu1 amd64 X.Org X server -- fbdev display driver
ii xserver-xorg-video-intel 2:2.99.917+git20200226-1 amd64 X.Org X server -- Intel i8xx, i9xx display driver
ii xserver-xorg-video-nouveau 1:1.0.16-1 amd64 X.Org X server -- Nouveau display driver
ii xserver-xorg-video-qxl 0.1.5+git20200331-1 amd64 X.Org X server -- QXL display driver
ii xserver-xorg-video-radeon 1:19.1.0-1 amd64 X.Org X server -- AMD/ATI Radeon display driver
ii xserver-xorg-video-vesa 1:2.4.0-2 amd64 X.Org X server -- VESA display driver
ii xserver-xorg-video-vmware 1:13.3.0-3 amd64 X.Org X server -- VMware display driver

Of course.
 

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Can you run xrandr and share the output.
Code:
xrandr
 
xrandr: Failed to get size of gamma for output default
Screen 0: minimum 1024 x 768, current 1024 x 768, maximum 1024 x 768
default connected primary 1024x768+0+0 0mm x 0mm
1024x768 76.00*
 
Can you share the output of the following.
Code:
dmesg | grep i915
 
[ 0.000000] Command line: BOOT_IMAGE=/boot/vmlinuz-5.4.0-88-generic root=UUID=642a547e-7fe9-41aa-8309-4c360c23e1ad ro ... quiet i915.force_probe=4c8a quiet splash
[ 0.051185] Kernel command line: BOOT_IMAGE=/boot/vmlinuz-5.4.0-88-generic root=UUID=642a547e-7fe9-41aa-8309-4c360c23e1ad ro ... quiet i915.force_probe=4c8a quiet splash
[ 68.852399] snd_hda_codec_hdmi hdaudioC0D2: No i915 binding for Intel HDMI/DP codec
 
Can you put comment in front of the following line in /etc/default/grub so that it looks like this.
Code:
#intel_pstate=disable
And you can remove the line to grub you added which didn't work, so remove this.
Code:
i915.force_probe=4c8a
Then update grub and reboot.
Code:
sudo update-grub
sudo reboot
Then share the output of inxi -G and xrandr again?
 
Okay, now my /etc/default/grub file looks like this:

# If you change this file, run 'update-grub' afterwards to update
# /boot/grub/grub.cfg.
# For full documentation of the options in this file, see:
# info -f grub -n 'Simple configuration'

GRUB_DEFAULT=0
GRUB_TIMEOUT_STYLE=hidden
GRUB_TIMEOUT=10
GRUB_DISTRIBUTOR=`lsb_release -i -s 2> /dev/null || echo Debian`
GRUB_CMDLINE_LINUX_DEFAULT="quiet splash"
GRUB_CMDLINE_LINUX="... quiet"
#intel_pstate=disable
# Uncomment to enable BadRAM filtering, modify to suit your needs
# This works with Linux (no patch required) and with any kernel that obtains
# the memory map information from GRUB (GNU Mach, kernel of FreeBSD ...)
#GRUB_BADRAM="0x01234567,0xfefefefe,0x89abcdef,0xefefefef"

# Uncomment to disable graphical terminal (grub-pc only)
#GRUB_TERMINAL=console

And nothing changed:

Graphics:
Device-1: Intel driver: N/A
Display: x11 server: X.Org 1.20.11 driver: fbdev
unloaded: modesetting,vesa resolution: 1024x768~76Hz
OpenGL: renderer: llvmpipe (LLVM 12.0.0 256 bits) v: 4.5 Mesa 21.0.3

xrandr: Failed to get size of gamma for output default
Screen 0: minimum 1024 x 768, current 1024 x 768, maximum 1024 x 768
default connected primary 1024x768+0+0 0mm x 0mm
1024x768 76.00*
 
This won't change anything but only set it back to default.
Change the following line from this.
Code:
GRUB_CMDLINE_LINUX="... quiet"
To this.
Code:
GRUB_CMDLINE_LINUX=""
Then run sudo update-grub and reboot
Code:
inxi -G
xrandr
 
again the same

Graphics:
Device-1: Intel driver: N/A
Display: x11 server: X.Org 1.20.11 driver: fbdev
unloaded: modesetting,vesa resolution: 1024x768~76Hz
OpenGL: renderer: llvmpipe (LLVM 12.0.0 256 bits) v: 4.5 Mesa 21.0.3
piotr@piotr-B560M-DS3H:~$ xrandr
xrandr: Failed to get size of gamma for output default
Screen 0: minimum 1024 x 768, current 1024 x 768, maximum 1024 x 768
default connected primary 1024x768+0+0 0mm x 0mm
1024x768 76.00*
 
Any updates? I am facing similar problem. It works properly on my WIndows 10 and Ubuntu 20.04 LTS but Linux Mint 20.2 UMA, Cinnamon version has resolution problems. I am unable to set a resolution of 1920 x 1080. The HDMI does'nt give audio ouput to my SONY TV with in-built speakers. On INTEL's official website, I am unable to find Linux drivers. Only Windows drivers are there. Configurations -

Processor - Intel Core i5 11500
RAM - 2**GB, 3200 MHz,
Motherboard - Gigabyte H510M H

Please help!
 
Processor - Intel Core i5 11500
RAM - 2**GB, 3200 MHz,
I too have an i5 with onboard graphics, my screen resolution is 1920x1080,
now the i5 on board graphics doesn't have its own dedicated on board ram so the system will allocate a percentage of your inserted ram to the graphics so the more you have the more will be allocated for graphics rendering
the only difference between you and me is I have 4Gb of ram [ample for daily use but not gaming]
 

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