Hi Guys, need help on fixing bluetooth adapter in my laptop. Please let me know

[Pangott]

 

[zg_nico]

So you show usless screenshot I suppose. Please, show as the output information of that commands in you're system (open a Terminal Emulator, usually it Ctrl+Alt+T, paste by one the commands, press Enter after every one and copy the text output of terminal answers to the message here):

dmesg | egrep -i "(error|fail|warning)"
cat /etc/issue.net  /proc/cmdline
bash -c '[ -d /sys/firmware/efi ] && bootctl status || echo "Installed in Legacy mode"'
uname -r && linux-version list
rfkill list
hciconfig

Sorry for my English please. I hope that you understand me.

 

[Pangott]

So you show usless screenshot I suppose. Please, show as the output information of that commands in you're system (open a Terminal Emulator, usually it Ctrl+Alt+T, paste by one the commands, press Enter after every one and copy the text output of terminal answers to the message here):

dmesg | egrep -i "(error|fail|warning)"
cat /etc/issue.net  /proc/cmdline
bash -c '[ -d /sys/firmware/efi ] && bootctl status || echo "Installed in Legacy mode"'
uname -r && linux-version list
rfkill list
hciconfig

Sorry for my English please. I hope that you understand me.

Hi Friend,

As you suggested I fetched details from my laptop.

1, dmesg | egrep -i "(error|fail|warning)"

[email protected]:~$ dmesg | egrep -i "(error|fail|warning)"
[ 0.524610] ACPI BIOS Error (bug): Could not resolve symbol [\_SB.WLBU._STA.WLVD], AE_NOT_FOUND (20190703/psargs-330)
[ 0.524626] ACPI Error: Aborting method \_SB.WLBU._STA due to previous error (AE_NOT_FOUND) (20190703/psparse-531)
[ 0.606356] ACPI BIOS Error (bug): Could not resolve symbol [\_SB.WLBU._STA.WLVD], AE_NOT_FOUND (20190703/psargs-330)
[ 0.606371] ACPI Error: Aborting method \_SB.WLBU._STA due to previous error (AE_NOT_FOUND) (20190703/psparse-531)
[ 0.695815] ACPI BIOS Error (bug): Could not resolve symbol [\_SB.WLBU._STA.WLVD], AE_NOT_FOUND (20190703/psargs-330)
[ 0.695832] ACPI Error: Aborting method \_SB.WLBU._STA due to previous error (AE_NOT_FOUND) (20190703/psparse-531)
[ 1.778179] RAS: Correctable Errors collector initialized.
[ 2.351983] kfd kfd: error getting iommu info. is the iommu enabled?
[ 2.351987] kfd kfd: Error initializing iommuv2
[ 2.352069] kfd kfd: device 1002:9874 NOT added due to errors
[ 14.613080] EXT4-fs (dm-0): re-mounted. Opts: errors=remount-ro
[ 22.186438] rtlwifi: module verification failed: signature and/or required key missing - tainting kernel
[ 23.096925] hp_wmi: query 0xd returned error 0x5
[ 33.516487] Bluetooth: hci0: RTL: download fw command failed (-110)

2. cat /etc/issue.net /proc/cmdline

Linux Mint 19.3 Tricia
BOOT_IMAGE=/boot/vmlinuz-5.3.0-28-generic root=/dev/mapper/mint--vg-root ro quiet splash vt.handoff=1

3. bash -c '[ -d /sys/firmware/efi ] && bootctl status || echo "Installed in Legacy mode"'


System:
Firmware: n/a (n/a)
Secure Boot: disabled
Setup Mode: setup

Current Loader:
Product: n/a
ESP: n/a
File: └─n/a

Boot Loader Entries in EFI Variables:
Title: ubuntu
ID: 0x0000
Status: active, boot-order
Partition: /dev/disk/by-partuuid/2f2089db-09a2-4898-b45e-f5b66cfdd3c9
File: └─/EFI/ubuntu/shimx64.efi

4. uname -r && linux-version list

5.3.0-28-generic
5.0.0-32-generic
5.0.0-37-generic
5.3.0-26-generic
5.3.0-28-generic

5. rfkill list

0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
1: hci0: Bluetooth
Soft blocked: no
Hard blocked: no

6. hciconfig

hci0: Type: Primary Bus: USB
BD Address: 00:00:00:00:00:00 ACL MTU: 0:0 SCO MTU: 0:0
DOWN
RX bytes:917 acl:0 sco:0 events:130 errors:0
TX bytes:33030 acl:0 sco:0 commands:131 errors:0

 

[zg_nico]

Dmesg say that all bad
First of all: what about kernels 5.0.0-32-generic or 5.0.0-37-generic? Is Bluetooth work on them? Please try to reboot with any of them via grub2 (if you do not see grub2 while pc/laptop booting, press shift and it will be shown, on grub menu choose "Advanced ..." menu item, and look for kernel 5.0.0-32 for example). Please try it.
Then check in BIOS iommu option (what values is enabled for it and which of them is choosen)?
And also please show the output of:

lspci -knn | grep Net -A3

 

[Pangott]

Dmesg say that all bad
First of all: what about kernels 5.0.0-32-generic or 5.0.0-37-generic? Is Bluetooth work on them? Please try to reboot with any of them via grub2 (if you do not see grub2 while pc/laptop booting, press shift and it will be shown, on grub menu choose "Advanced ..." menu item, and look for kernel 5.0.0-32 for example). Please try it.
Then check in BIOS iommu option (what values is enabled for it and which of them is choosen)?
And also please show the output of:

lspci -knn | grep Net -A3

Hi Nico,

I tried both kernels 5.0.0-32-generic or 5.0.0-37-generic, blutooth is not working on both. PLease find below dmesg output in both kernels. I am not sure about your question ' check in BIOS iommu option (what values is enabled for it and which of them is choosen)? '.....so I took a screenshot of BIOS. PFA.....
output of:

lspci -knn | grep Net -A3

is also shown below. Thanks alot for your time.

[email protected]:~$ uname -r
5.0.0-32-generic
[email protected]:~$ dmesg | egrep -i "(error|fail|warning)"
[ 0.521007] ACPI BIOS Error (bug): Could not resolve [\_SB.WLBU._STA.WLVD], AE_NOT_FOUND (20181213/psargs-330)
[ 0.521020] ACPI Error: Method parse/execution failed \_SB.WLBU._STA, AE_NOT_FOUND (20181213/psparse-531)
[ 0.597617] ACPI BIOS Error (bug): Could not resolve [\_SB.WLBU._STA.WLVD], AE_NOT_FOUND (20181213/psargs-330)
[ 0.597630] ACPI Error: Method parse/execution failed \_SB.WLBU._STA, AE_NOT_FOUND (20181213/psparse-531)
[ 0.695079] ACPI BIOS Error (bug): Could not resolve [\_SB.WLBU._STA.WLVD], AE_NOT_FOUND (20181213/psargs-330)
[ 0.695096] ACPI Error: Method parse/execution failed \_SB.WLBU._STA, AE_NOT_FOUND (20181213/psparse-531)
[ 1.795202] RAS: Correctable Errors collector initialized.
[ 2.326028] kfd kfd: error getting iommu info. is the iommu enabled?
[ 2.326032] kfd kfd: Error initializing iommuv2
[ 2.326153] kfd kfd: device 1002:9874 NOT added due to errors
[ 6.534848] random: 7 urandom warning(s) missed due to ratelimiting
[ 14.696475] EXT4-fs (dm-0): re-mounted. Opts: errors=remount-ro
[ 21.824535] hp_wmi: query 0xd returned error 0x5
[ 31.500017] Bluetooth: hci0: RTL: HCI_OP_READ_LOCAL_VERSION failed (-110)


[email protected]:~$ lspci -knn | grep Net -A3
02:00.0 Network controller [0280]: Realtek Semiconductor Co., Ltd. Device [10ec:d723]
Subsystem: Hewlett-Packard Company Device [103c:8319]
05:00.0 Display controller [0380]: Advanced Micro Devices, Inc. [AMD/ATI] Topaz XT [Radeon R7 M260/M265 / M340/M360 / M440/M445] [1002:6900] (rev 83)
Subsystem: Hewlett-Packard Company Topaz XT [Radeon R7 M260/M265 / M340/M360 / M440/M445] [103c:8333]
[email protected]:~$


[email protected]:~$ uname -r
5.0.0-37-generic
[email protected]:~$ dmesg | egrep -i "(error|fail|warning)"
[ 0.535195] ACPI BIOS Error (bug): Could not resolve [\_SB.WLBU._STA.WLVD], AE_NOT_FOUND (20181213/psargs-330)
[ 0.535212] ACPI Error: Method parse/execution failed \_SB.WLBU._STA, AE_NOT_FOUND (20181213/psparse-531)
[ 0.617646] ACPI BIOS Error (bug): Could not resolve [\_SB.WLBU._STA.WLVD], AE_NOT_FOUND (20181213/psargs-330)
[ 0.617663] ACPI Error: Method parse/execution failed \_SB.WLBU._STA, AE_NOT_FOUND (20181213/psparse-531)
[ 0.707701] ACPI BIOS Error (bug): Could not resolve [\_SB.WLBU._STA.WLVD], AE_NOT_FOUND (20181213/psargs-330)
[ 0.707724] ACPI Error: Method parse/execution failed \_SB.WLBU._STA, AE_NOT_FOUND (20181213/psparse-531)
[ 1.850603] RAS: Correctable Errors collector initialized.
[ 2.447220] kfd kfd: error getting iommu info. is the iommu enabled?
[ 2.447224] kfd kfd: Error initializing iommuv2
[ 2.447397] kfd kfd: device 1002:9874 NOT added due to errors
[ 6.634374] random: 7 urandom warning(s) missed due to ratelimiting
[ 14.918032] EXT4-fs (dm-0): re-mounted. Opts: errors=remount-ro
[ 22.226535] rtlwifi: module verification failed: signature and/or required key missing - tainting kernel
[ 22.700368] hp_wmi: query 0xd returned error 0x5
[ 33.299888] Bluetooth: hci0: RTL: HCI_OP_READ_LOCAL_VERSION failed (-110)


[email protected]:~$ lspci -knn | grep Net -A3
02:00.0 Network controller [0280]: Realtek Semiconductor Co., Ltd. Device [10ec:d723]
Subsystem: Hewlett-Packard Company Device [103c:8319]
Kernel driver in use: rtl8723de
Kernel modules: rtl8723de

 

[zg_nico]

Is you're current system a new install or may be it is a system, witch was getted by update from any old releases?
Let's check this outputs:

grep -iR "bluetooth" /etc/apt/
dpkg --get-selections | grep 8723de
apt search btrtl-rtl8723de-dkms

I suppose that early you had install wifi and bluetooth drivers by this solution (or something similar may be), and, when had migrate to kernel > 5.0 just forgot to remove early installed packages. Or, maybe you just need to clone rtl8723d_config.bin and rtl8723d_fw.bin files as described in the answer from the link I gave above.
About BIOS: i did't see anything usefull on the photo, sorry. But to my mind may be the System Configuration tab will be more informative for us (it can include some options).
Sorry for my english please .

 

[Pangott]

Is you're current system a new install or may be it is a system, witch was getted by update from any old releases?
Let's check this outputs:

grep -iR "bluetooth" /etc/apt/
dpkg --get-selections | grep 8723de
apt search btrtl-rtl8723de-dkms

I suppose that early you had install wifi and bluetooth drivers by this solution (or something similar may be), and, when had migrate to kernel > 5.0 just forgot to remove early installed packages. Or, maybe you just need to clone rtl8723d_config.bin and rtl8723d_fw.bin files as described in the answer from the link I gave above.
About BIOS: i did't see anything usefull on the photo, sorry. But to my mind may be the System Configuration tab will be more informative for us (it can include some options).
Sorry for my english please .

yes Nico, like you said this is newly installed linux mint. Previously i had centos 7 which had issues with WIFI and blutooth. One of my friend fixed wifi issue with below scripts.
#
3 git clone -b extended https://github.com/lwfinger/rtlwifi_new.git
4 sudo dkms add ./rtlwifi_new
5 cd rtlwifi_new
6 make
7 sudo make install
8 reboot
#

1. grep -iR "bluetooth" /etc/apt/
Sorry, I didn't get any output for this script.PFA

2.dpkg --get-selections | grep 8723de
I didn't get any output from this script.PFA

3. apt search btrtl-rtl8723de-dkms
I didn't get any output from this script too. PFA

Now I run with kernel 5.3.0-28-generic. I do appreciate your thoughts.

Below is system configuration screenshots.

 

[Pangott]

Good news Nico, bluetooth is working fine...... LOL....I don't know how. Thanks alot for your time buddy

 

[Som_Olli]

I,ve got the same problem, bluetooth adapter gone after update (I think Grub).
No idea what you're talking about, I'm new to Linux.
Frustrating