Headphones Not Working?

[soapy334499]

Hi! I'm trying to use headphones with Linux Mint 22.1 Cinnamon, and it's not working. I can plug them in, but if I do, only one side works, and the other side does absolutely nothing. I've tried using alsamixer both while the headphones are plugged in and while they're connected with bluetooth, and it doesn't look like it's really supposed to (according to screenshots from other users). The headphones do audio just fine- my phone is currently playing a video through them- but they seem to not want to connect to my computer. Anyone know what I can do? I'd most prefer having bluetooth instead of using wire connections, but it's fine if I need to. Any help is appreciated.

 

[Condobloke]

alsamixer

Use the right and left arrow keys to navigate through the sliders.
At the bottom of each slider you see either 00 or MM. Toggle these with the M key. MM means muted, 00 is enabled.
Use the up and down arrow keys or the Page Up/Page Down keys to control the sliders. Page Up/Page Down move the sliders in increments of five, and the End key resets to zero. When there are two channels controlled by one slider, Q increases the left channel and Z decreases. E increases the right channel, and C decreases.
Press F2 to see all the system information on your sound cards. If you have more than one sound card press F6 to display a sound card chooser.

Also: from this topic: https://www.linux.org/threads/need-...h-no-official-linux-support.48513/post-217798


The first thing worth checking is whether or not the sound system has been muted. To check that one can run in a terminal:
Code:
alsamixer
and hit F5 to show all controls and make sure the volumes are high and nothing is muted. Elements that are muted would have: MM, at the base of the bars which can be toggled off using the m key.

Another check can be made with the GUI program: pavucontrol where you can click off the mute boxes if they are showing that mute is on.

If you have no luck with that, it would be helpful to provide more information. The output from the following commands would help.
What audio hardware and drivers are running?
Code:
lspci -nnkd ::403

Which sound server are you running:
Code:
systemctl --user status pulseaudio.service
systemctl --user status pipewire.service

Does alsa see everything?
Code:
aplay -l

What's controlling the sound card?
Code:
lsof /dev/snd/*

If you provide the output, please copy and paste it into code blocks so the exact info can be seen. That helps. If unsure about using code blocks, check the code section here:
BBCode - Scratch Wiki
en.scratch-wiki.info en.scratch-wiki.info
or use the code block facility in the "Post Reply" top panel ... click on the icon of the three vertical dots, and then click on the icon which looks like </> and enter the code.

Code Tags

 

[soapy334499]

hmmmm. I have made some progress, because I can connect my headphones with bluetooth to the computer, but nothing else has changed. It still plays through the speakers, and only one side works. I can share the code, but it'd have to be in screenshots.

 

[KGIII]

Oh... I have a question!

No, actually, I have three questions!

Umm... Is the jack you're using on the front of the computer? If so, is it one of those combination jacks that supports a headset with a microphone attached to it?

My last question is: What happens if you plug it into the speaker out port on the back of your computer?

 

[soapy334499]

Oh... I have a question!

No, actually, I have three questions!

Umm... Is the jack you're using on the front of the computer? If so, is it one of those combination jacks that supports a headset with a microphone attached to it?

My last question is: What happens if you plug it into the speaker out port on the back of your computer?

1. Nope! It's on the side. 2. I'm not sure. It's a laptop, so I don't think it does. 3. I don't think I have one of those, since it's a laptop. No weird headphone jacks in the part that folds either.

 

[soapy334499]

alsamixer

Use the right and left arrow keys to navigate through the sliders.
At the bottom of each slider you see either 00 or MM. Toggle these with the M key. MM means muted, 00 is enabled.
Use the up and down arrow keys or the Page Up/Page Down keys to control the sliders. Page Up/Page Down move the sliders in increments of five, and the End key resets to zero. When there are two channels controlled by one slider, Q increases the left channel and Z decreases. E increases the right channel, and C decreases.
Press F2 to see all the system information on your sound cards. If you have more than one sound card press F6 to display a sound card chooser.

Also: from this topic: https://www.linux.org/threads/need-...h-no-official-linux-support.48513/post-217798


The first thing worth checking is whether or not the sound system has been muted. To check that one can run in a terminal:
Code:
alsamixer
and hit F5 to show all controls and make sure the volumes are high and nothing is muted. Elements that are muted would have: MM, at the base of the bars which can be toggled off using the m key.

Another check can be made with the GUI program: pavucontrol where you can click off the mute boxes if they are showing that mute is on.

If you have no luck with that, it would be helpful to provide more information. The output from the following commands would help.
What audio hardware and drivers are running?
Code:
lspci -nnkd ::403

Which sound server are you running:
Code:
systemctl --user status pulseaudio.service
systemctl --user status pipewire.service

Does alsa see everything?
Code:
aplay -l

What's controlling the sound card?
Code:
lsof /dev/snd/*

If you provide the output, please copy and paste it into code blocks so the exact info can be seen. That helps. If unsure about using code blocks, check the code section here:
BBCode - Scratch Wiki
en.scratch-wiki.info en.scratch-wiki.info
or use the code block facility in the "Post Reply" top panel ... click on the icon of the three vertical dots, and then click on the icon which looks like </> and enter the code.

Code Tags
View attachment 24527

Followed these commands. Here's the results (in the best order I could put them in)

I'm not very sure what most of this means, but I'm sure you can make more sense of it than I.

 

[GatorsFan]

Your issue maybe with pipewire have you tried pulseaudio

 

[soapy334499]

Your issue maybe with pipewire have you tried pulseaudio

I haven't, since I don't think I have that. One second, let me see if I can install it.

 

[Condobloke]

apt purge pipewire pipewire-bin

systemctl enable --user pulseaudio

sudo reboot

 

[Condobloke]

Pulse Audio is in Software Manager




If it is necessary to reinstall pipewire at some stage, it is in the Software Manager. There 5 ticks on associated parts

 

[soapy334499]

Did those commands. Anything I need to download for pulseaudio? I looked in Software Manager and there's quite a lot.

 

[Condobloke]

The four that have red arrows on them in pic above

 

[soapy334499]

The four that have red arrows on them in pic above

Okay, I will. Those are for pipewire though, and not pulseaudio- I'll see if I can get the equivalent ones.

 

[Condobloke]

oops...sorry

 

[Condobloke]

 

[Condobloke]

Just that one with the red arrow

 

[soapy334499]

Just that one with the red arrow

View attachment 24567

Hmmm... Still not getting any audio through my headphones. I got alsamixer to work, and set the speaker+s/pdifs all to mute, and set my headphones to not-mute. There is no audio through my speakers when my headphones are connected, though.

 

[theLegionWithin]

Hmmm... Still not getting any audio through my headphones.

what's the make/model of the headphones?

 

[soapy334499]

what's the make/model of the headphones?

Bose QuietComfort 35 II, but I am able to try using Beats Solo3's if the Bose ones don't work. The Beats haven't had any ability to connect to my computer, even through bluetooth, so I'd prefer not using them if I can.

 

[dos2unix]

Are you trying to connect wired or bluetooth?
Do other speakers, (not headphones) work?