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Front Headphones issue on mint 18.2 - Cinnamon

Discussion in 'Mint' started by Tubby, Sep 16, 2017.

  1. Tubby

    Tubby New Member

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    Hi there, fresh install of linux mint 18.2 - Cinnamon and when I plug in my headphones to the jack on the front panel of my desktop ... no love. If I leave them plugged in and reboot it works just fine until I unplug them and plug them back in.

    I've checked the obvious things like mute on, which it isn't.



    Not really sure what information I can post that would be of help diagnosing the issue so please let me know if there's any I can provide that would make this a bit easier to help with.

    Thanks a bunch!
     
  2. wizardfromoz

    wizardfromoz Super Moderator
    Staff Member Gold Supporter

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    Hi @Tubby

    ... and welcome to linux.org :)

    I saw your post and haven't had time to swing by before now, regrets. Not sure if I can help or not, but I run Sonya Cinnamon amongst others, so that may help?

    Are the headphones generic-style or a name brand? And have you used them before with Linux, if so which?

    You could print at Terminal, the output of

    Code:
    inxi -Fxs
    and paste it here, that might be a good start?

    I have a friend in mind whom is a member here, and I could draw his attention to this Topic, too.

    Cheers

    Wizard
     
    Rocky Bennett and atanere like this.
  3. Tubby

    Tubby New Member

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    Thanks a bunch Wizard ...

    Code:
    System:    Host: Tubuntu Kernel: 4.10.0-33-generic x86_64 (64 bit gcc: 5.4.0)
               Desktop: Cinnamon 3.4.6 (Gtk 3.18.9-1ubuntu3.3) Distro: Linux Mint 18.2 Sonya
    Machine:   Mobo: ASUSTeK model: MAXIMUS IX CODE v: Rev 1.xx Bios: American Megatrends v: 1009 date: 07/23/2017
    CPU:       Quad core Intel Core i7-6700K (-HT-MCP-) cache: 8192 KB
               flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 32064
               clock speeds: max: 4200 MHz 1: 4199 MHz 2: 4199 MHz 3: 4199 MHz 4: 4199 MHz 5: 4199 MHz 6: 4200 MHz
               7: 4199 MHz 8: 4199 MHz
    Graphics:  Card: Intel Sky Lake Integrated Graphics bus-ID: 00:02.0
               Display Server: X.Org 1.18.4 drivers: intel (unloaded: fbdev,vesa)
               Resolution: [email protected], [email protected]
               GLX Renderer: Mesa DRI Intel HD Graphics 530 (Skylake GT2)
               GLX Version: 3.0 Mesa 12.0.6 Direct Rendering: Yes
    Audio:     Card Intel Device a2f0 driver: snd_hda_intel bus-ID: 00:1f.3 Sound: ALSA v: k4.10.0-33-generic
    Network:   Card-1: Intel Ethernet Connection (2) I219-V driver: e1000e v: 3.2.6-k bus-ID: 00:1f.6
               IF: enp0s31f6 state: down mac: 2c:4d:54:4f:49:2c
               Card-2: Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter driver: ath10k_pci bus-ID: 03:00.0
               IF: wlp3s0 state: up mac: 58:00:e3:82:64:3f
    Drives:    HDD Total Size: 4512.9GB (53.6% used) ID-1: /dev/nvme0n1 model: N/A size: 256.1GB
               ID-2: /dev/sda model: Samsung_SSD_850 size: 512.1GB
               ID-3: /dev/sdb model: WDC_WD2003FZEX size: 2000.4GB
               ID-4: /dev/sdc model: WDC_WD2003FZEX size: 2000.4GB
    Partition: ID-1: / size: 172G used: 6.0G (4%) fs: ext4 dev: /dev/nvme0n1p2
               ID-2: /home size: 1.8T used: 921G (53%) fs: ext4 dev: /dev/sdb
               ID-3: swap-1 size: 68.57GB used: 0.00GB (0%) fs: swap dev: /dev/nvme0n1p3
    RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
    Sensors:   System Temperatures: cpu: 57.0C mobo: N/A
               Fan Speeds (in rpm): cpu: 0
    Info:      Processes: 261 Uptime: 2 days Memory: 23633.6/64289.6MB Init: systemd runlevel: 5 Gcc sys: 5.4.0
               Client: Shell (bash 4.3.481) inxi: 2.2.35
    
     
  4. Paul88ks

    Paul88ks New Member

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    Hi Tubby - have you checked your settings on the SOUND tab in the menu under "All Applications"?

    Paul88ks
     
  5. Tubby

    Tubby New Member

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    Yup, that was where I started off ... no joy.
     
  6. wizardfromoz

    wizardfromoz Super Moderator
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    @Tubby

    Hi Mate, I was remiss in not thanking you for that inxi -Fxs output ... nice rig :D

    What I think is particularly good to know is the line from audio which features in part:

    Code:
    snd_hda_intel bus-ID: 00:1f.3 Sound: ALSA
    and why is that both snd_hda_intel and ALSA feature in this article I found:

    https://askubuntu.com/questions/132440/headphone-jack-not-working

    Normally I am cautious of referring Users to old articles in case "times have changed" and they are obsolete. This one starts a little over 5 years ago, but towards the bottom features input from 2016, so to my eye it appears current, and you may find a solution there that works for you.

    Be aware of substituting your own model for that, of say, a Dell, for some of the instructions.

    That being said, I will bow out and watch from the sidelines, with interest.

    Good luck

    Wizard
     

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