Solved Error during UBUNTU 24.04 LTS installation

[MaxizRG]

Today I decided to have a dual boot with Windows 11 and the latest version of Ubuntu on my desktop, I have previously installed Ubuntu on my laptop without any type of problem,
but I don't understand the problem I'm having installing it on my desktop computer.
The same thing always happens, I flash the iso that I downloaded from the official Ubuntu page, I have also tried with alternative links, I have flashed with both Rufus and Balena, also downloaded from the main page. Later, when I boot the USB, a black window appears similar to the Windows cmd screen, with a lot of things that I assume are important, since it specifies that some apparently important files were deleted. Subsequently, the Ubuntu installation wizard starts, which closes from time to time and I have to reopen it, and when I am finally able to start the installation it throws an unknown error, which does not even allow me to report it to support .
I have tried to investigate everywhere, I have followed the step-by-step installation guide on the Ubuntu page and I cannot find the solution, I would appreciate all the help if possible, I do not want to use another distribution, since I am very happy with how Ubuntu has been working since I have it on my laptop. I attach the image that appears at startup and the specifications of my pc:

Processor: Intel i3-10105
Graphics Card: AMD rx6600
Motherboard: B560M DS3H V2 (with F7 bios version)
PSU: Redragon 600w modular 80plus bronze

Thanks...

 

[MaxizRG]

Edit: I have windows 11 installed, with the microsoft media installation, i already save a free space for the ubuntu installation, and i'm trying to make it a dual boot.
The usb that im using is an Kingston 32gb, that works fine booting installations. (Sorry for my bad english)

 

[Battledoge21]

Are you able to boot into the Ubuntu live enviroment, or does a GUI of any kind appear? You mentioned that the installer gives an error, what exactly does this error say?

 

[MaxizRG]

Are you able to boot into the Ubuntu live enviroment, or does a GUI of any kind appear? You mentioned that the installer gives an error, what exactly does this error say?

Yes, I am able to test Ubuntu from the USB, and the error I get is an unrecognizable error, It doesn't throw me any extra window, it simply says that the installation failed and to try restarting the PC and reinstalling, but the same thing always happens.

 

[osprey]

Yes, I am able to test Ubuntu from the USB, and the error I get is an unrecognizable error, It doesn't throw me any extra window, it simply says that the installation failed and to try restarting the PC and reinstalling, but the same thing always happens.

You didn't mention whether you have verified that the usb is valid. It's probably wise to verify the usb so that you can exclude the "bad usb" factor as part of the problem. Here is a page on the verification:

Verifying a USB flash drive contains an authentic copy of Ubuntu | ThinkPenguin.com

www.thinkpenguin.com

Ubuntu has a few pages on the subject starting here: https://ubuntu.com/tutorials/how-to-verify-ubuntu#1-overview

 

[Condobloke]

Has secure boot and fast boot been disabled in bios ?

 

[MaxizRG]

Has secure boot and fast boot been disabled in bios ?

That should change something, as I understood Ubuntu supports secure boot...
I'm going to try it anyway.

 

[xyx]

That should change something, as I understood Ubuntu supports secure boot...
I'm going to try it anyway.

did you get any solution?

 

[Condobloke]

That should change something, as I understood Ubuntu supports secure boot...
I'm going to try it anyway.

The latest ubuntu has problems.
To try the 'usual" fixes is mandatory....and even then you may not meet with success.

I really do hope you meet with success....the frustration associated with an OS that does not follow normal expectations, is quite high.

 

[Condobloke]

@Xyz, if you too are experiencing problems, please open a fresh thread....hopefully we can help you too

 

[MaxizRG]

The latest ubuntu has problems.
To try the 'usual" fixes is mandatory....and even then you may not meet with success.

I really do hope you meet with success....the frustration associated with an OS that does not follow normal expectations, is quite high.

Update:
Well, deactivate the secure boot and the quick start of the bios, as you can see in the images.

I also took on the task of reviewing the ISO to verify that it is correct. On the one hand, I tried the installation again with the bios settings and the same error still persists. And as for the verification of checksums and keys, I noticed that the iso that I downloaded, twice to be sure, from the official Ubuntu page, version 24.04 LTS, does not match the signature, after having followed all the steps in the guide apparently that iso is either not signed or there is some problem when downloading, which I repeat, I downloaded it twice, once on my desktop computer and once on my laptop with Ubuntu 24.04, which It was from which I did the entire verification process. So I would rule out that it was my desktop computer that is downloading the wrong file.
Here is the image of the ISO key verification:

The guide says that when the command "sha256sum -c SHA256SUMS 2>&1 | grep OK" returns nothing it means that the check is bad.
Even so, it seems strange to me that this week I downloaded the iso with which I installed the system on my laptop, so I stay the same.
Also, of course, I couldn't verify my USB since not even the ISO returns a positive value.

 

[Brickwizard]

shutting down W10/11 from the windows panel doesn't perform a complete shut down, have you tried doing a full power re boot .. from windows command line run shutdown /r
insert usb and switch on tickle short boot key , select the usb and enter [if the usb is not showing in the short boot menu , then there is more likely a problem with the USB pen-drive

 

[Condobloke]

You could also consider downloading the .iso file via a torrent file....this ensures that there is no interference with the file

Most OS like ubuntu have a torrent download available.

 

[MaxizRG]

shutting down W10/11 from the windows panel doesn't perform a complete shut down, have you tried doing a full power re boot .. from windows command line run shutdown /r
insert usb and switch on tickle short boot key , select the usb and enter [if the usb is not showing in the short boot menu , then there is more likely a problem with the USB pen-drive

It didn't work, I also tried holding the shift key while clicking on shutting down the computer and the usb still appears but with the installation error.

 

[MaxizRG]

You could also consider downloading the .iso file via a torrent file....this ensures that there is no interference with the file

Most OS like ubuntu have a torrent download available.

download the iso from torrent and the iso verification also fails.

 

[Brickwizard]

no funcionó, también intente mantener la tecla shift mientras daba clic en apagar la computadora y sigue apareciendo el usb pero con el error de instalación.

sorry English please

 

[MaxizRG]

sorry English please

Edited

 

[Condobloke]

download the iso from torrent and the iso verification also fails.

That is really not possible as far as I know.
Torrent clients (eg Qbittorrent) have a proven track record of not allowing corrupted files.

However it is possible for it to happen, regardless of how unlikely

On your torrent client, force a re-check, ......a hash collision is theoretically possible but hugely unlikely

Is your torrent client up to date ?

 

[MaxizRG]

That is really not possible as far as I know.
Torrent clients (eg Qbittorrent) have a proven track record of not allowing corrupted files.

However it is possible for it to happen, regardless of how unlikely

On your torrent client, force a re-check, ......a hash collision is theoretically possible but hugely unlikely

Is your torrent client up to date ?

Im using the torrent client that comes with the ubuntu installation

 

[Condobloke]

To perform a re check, right click on the torrent in question and select Force recheck ...you may be asked if you are sure you wish to recheck the selected torrent/s....click on yes.