Erik Groothuijzen
Active Member
The software for my Canoscan Lide 20 has suddenly stopped working. The scanner is recognised, makes all the appropriate noises when the scan button is pressed, but then stalls, giving an error message. Reinstalling the software made it worse and the only other flatbed scanning software that works is the VueScan package, which is not free. The scanner also still works on a Windows 10 computer with the Canon toolbox software. What would my best option be to keep on using my scanner without paying? Does the virtual software work OK and what should I use. I am running Linux Mint Cinnamon (up to date) on a Lenovo W530 ThinkPad.
NAME="Linux Mint"
VERSION="21.3 (Virginia)"
ID=linuxmint
ID_LIKE="ubuntu debian"
PRETTY_NAME="Linux Mint 21.3"
VERSION_ID="21.3"
HOME_URL="https://www.linuxmint.com/"
SUPPORT_URL="https://forums.linuxmint.com/"
BUG_REPORT_URL="http://linuxmint-troubleshooting-guide.readthedocs.io/en/latest/"
PRIVACY_POLICY_URL="https://www.linuxmint.com/"
VERSION_CODENAME=virginia
UBUNTU_CODENAME=jammy
No LSB modules are available.
Distributor ID: Linuxmint
Description: Linux Mint 21.3
Release: 21.3
Codename: virginia
Static hostname: erik-ThinkPad-W530
Icon name: computer-laptop
Chassis: laptop
Machine ID: fa05656c6dd449b2a35ee232a8377b35
Boot ID: 11f718fdf61a45f18c2796f281335bf6
Operating System: Linux Mint 21.3
Kernel: Linux 5.15.0-113-generic
Architecture: x86-64
Hardware Vendor: Lenovo
Hardware Model: ThinkPad W530
NAME="Linux Mint"
VERSION="21.3 (Virginia)"
ID=linuxmint
ID_LIKE="ubuntu debian"
PRETTY_NAME="Linux Mint 21.3"
VERSION_ID="21.3"
HOME_URL="https://www.linuxmint.com/"
SUPPORT_URL="https://forums.linuxmint.com/"
BUG_REPORT_URL="http://linuxmint-troubleshooting-guide.readthedocs.io/en/latest/"
PRIVACY_POLICY_URL="https://www.linuxmint.com/"
VERSION_CODENAME=virginia
UBUNTU_CODENAME=jammy
No LSB modules are available.
Distributor ID: Linuxmint
Description: Linux Mint 21.3
Release: 21.3
Codename: virginia
Static hostname: erik-ThinkPad-W530
Icon name: computer-laptop
Chassis: laptop
Machine ID: fa05656c6dd449b2a35ee232a8377b35
Boot ID: 11f718fdf61a45f18c2796f281335bf6
Operating System: Linux Mint 21.3
Kernel: Linux 5.15.0-113-generic
Architecture: x86-64
Hardware Vendor: Lenovo
Hardware Model: ThinkPad W530