Avinash_R

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I recently bought Acer Nitro 5 laptop.I am encountering boot issue with linux mint 19.3
Specifications:
Model : Acer Nitro AN515-43

1) Processor : AMD Ryzen 5 3550H
2) RAM : 8 GB
3) Hard Drives: 238.47 GB SSD and 1 TB HDD
4) Graphics Devices : NVIDIA GeForce GTX 1650 and AMD Radeon(TM) Vega 8

I got it with windows 10. I need Linux distros as secondary OS. So i installed Linux Mint 19.3.
Installation was good and completed.But after installation, i encountering black screen OFTEN when i choose Linux in GRUB menu.I also encountering issues like crashing chrome,crashing celluloid(video player)

I searched through internet and found that nomodeset will solve this issue. So i did what i saw in forums. Yes it did work! But unfortunately, once i boot with linux with nomodeset,driver manager warns me that video driver is not installed and that battery performance will be high. Also i can not alter brightness level which is to the maximum when booted with nomodeset option.

I thought that since inux mint 19.3 was released recently, it might be a problem to AMD processor.So i thought of installing linux mint 19.2.

When tried to install 19.2, i got some 6 warning messages (attached below) but it seems i can install 19.2 but what i thought i will face if i installed 19.2 will be the same as that of 19.3.Because i see those 6 lines in the screen whenever i boot with linux mint 19.3.So i just did shutdown my laptop.
Warning Screen.jpg


It is also to be noted that: i can boot into linux without the above mentioned problem(black screen) or it boots normally without using nomodeset.

I searched in internet for about a week but still i couldn't solve it.Please help me with my problem.I would also be happy if i got any linux distro that would be working fine with my device.

I would like to mention some areas i encountered when i searched the internet for answers so that i hope it would be helpful to you:
1) secure boot
2) fast boot
3) UEFI
 

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Avinash_R

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I misunderstood that the problem is due to the AMD ryzen 5 processor, but now i realize that it is the Nvidia driver package causing the troubles.

Previously i had installed linux recommended nvidia package from the driver manager.

Now,after i uninstalled it and installed open source nvidia package, no boot issue or chrome crash or cellulid crash is encountered
 

TechnoJunky

Well-Known Member
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The problem was probably the default open source Nvidea driver Nouveau. While it works, it doesn't work well. It's the first thing I change after a new install. For me, it causes my laptop to freeze whenever I try to reboot it. It has other side effects like the ones you described above. Glad you found it so quickly. Welcome to Linux.org, too.
 

Avinash_R

New Member
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The problem was probably the default open source Nvidea driver Nouveau. While it works, it doesn't work well. It's the first thing I change after a new install. For me, it causes my laptop to freeze whenever I try to reboot it. It has other side effects like the ones you described above. Glad you found it so quickly. Welcome to Linux.org, too.
Thank you. I uninstalled driver and installed open source driver.now my device works good.
 

Avinash_R

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The problem was probably the default open source Nvidea driver Nouveau. While it works, it doesn't work well. It's the first thing I change after a new install. For me, it causes my laptop to freeze whenever I try to reboot it. It has other side effects like the ones you described above. Glad you found it so quickly. Welcome to Linux.org, too.
I recently bought Acer Nitro 5 laptop.I am encountering boot issue with linux mint 19.3
Specifications:
Model : Acer Nitro AN515-43

1) Processor : AMD Ryzen 5 3550H
2) RAM : 8 GB
3) Hard Drives: 238.47 GB SSD and 1 TB HDD
4) Graphics Devices : NVIDIA GeForce GTX 1650 and AMD Radeon(TM) Vega 8

I got it with windows 10. I need Linux distros as secondary OS. So i installed Linux Mint 19.3.
Installation was good and completed.But after installation, i encountering black screen OFTEN when i choose Linux in GRUB menu.I also encountering issues like crashing chrome,crashing celluloid(video player)

I searched through internet and found that nomodeset will solve this issue. So i did what i saw in forums. Yes it did work! But unfortunately, once i boot with linux with nomodeset,driver manager warns me that video driver is not installed and that battery performance will be high. Also i can not alter brightness level which is to the maximum when booted with nomodeset option.

I thought that since inux mint 19.3 was released recently, it might be a problem to AMD processor.So i thought of installing linux mint 19.2.

When tried to install 19.2, i got some 6 warning messages (attached below) but it seems i can install 19.2 but what i thought i will face if i installed 19.2 will be the same as that of 19.3.Because i see those 6 lines in the screen whenever i boot with linux mint 19.3.So i just did shutdown my laptop.
View attachment 6117

It is also to be noted that: i can boot into linux without the above mentioned problem(black screen) or it boots normally without using nomodeset.

I searched in internet for about a week but still i couldn't solve it.Please help me with my problem.I would also be happy if i got any linux distro that would be working fine with my device.

I would like to mention some areas i encountered when i searched the internet for answers so that i hope it would be helpful to you:
1) secure boot
2) fast boot
3) UEFI
 

Avinash_R

New Member
Credits
0
After uninstalling recommend driver and installation of open source driver, i mentioned that everything was fine. But it didn't last for a day.
I don't know why...i think its because of an update i did after changing driver as mentioned above.

Now again i am encountering similar problems... . Same black screen on restart, Chrome hangs often, linux os is slow.

I searched where i found that kernel 5.3 crashes nvidia...

So i just decided to boot linux with kernel 5.0 version in grub menu and just wait for either nvidia or kernel updates so that i wish they would have fixed this issue in the forthcoming update.

If there is any other way please let me know. Thanks in advance!
 

Hanuman

New Member
Credits
7
I’m having same black screen problem. Mint 19.3
hope someone has some suggestions.
Hi :)
After 5 installation (with different variants) with Mint 19.3 on a new PC (AMD A6, Radeon R5) and each time a black screen after the very first system's updates and reboot, i've finally installed a Mint 19.1 with success, without any problem after updates and reboot. Hope it can helps.
 


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