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  1. Z

    Epsom ET-2711 help

    Success! Using the latest method you describe there was another Epson-2710 file right at the top of the list which I installed and now it's working. Thanks for your help mate.
  2. Z

    Epsom ET-2711 help

    Still behaving the same: E [19/Jul/2020:12:08:39 +0100] Unknown directive JobPrivateAccess on line 123 of /etc/cups/cupsd.conf. E [19/Jul/2020:12:08:39 +0100] Unknown directive JobPrivateValues on line 124 of /etc/cups/cupsd.conf. E [19/Jul/2020:12:08:39 +0100] Unknown directive...
  3. Z

    Epsom ET-2711 help

    OK did all that and tried to print the test page, the behavior is the same, just stays on "processing". Printer works fine from my phone and Windows on same computer and other computers. Baffling. You know I have the Epson ET-2711 yeah? You think the 2710 driver should be fine?
  4. Z

    Epsom ET-2711 help

    .odt file I've just tried a text file and that won't go through either
  5. Z

    Epsom ET-2711 help

    Word document opened in Libre Office.
  6. Z

    Epsom ET-2711 help

    I can find the file but how do I share it? When I click Attach Files and go to the folder it only shows the folders not the files.
  7. Z

    Epsom ET-2711 help

    Here is my error log...can you see what needs doing? E [19/Jul/2020:12:08:39 +0100] Unknown directive JobPrivateAccess on line 123 of /etc/cups/cupsd.conf. E [19/Jul/2020:12:08:39 +0100] Unknown directive JobPrivateValues on line 124 of /etc/cups/cupsd.conf. E [19/Jul/2020:12:08:39 +0100]...
  8. Z

    Epsom ET-2711 help

    Paper size is A4
  9. Z

    Epsom ET-2711 help

    Then it goes to "processing" but doesn't print.
  10. Z

    Epsom ET-2711 help

    I didn't.......but I have now and powered off/on the printer too. And it's still behaving the same except now it says status "pending" in the print queue.
  11. Z

    Epsom ET-2711 help

    Ah OK....the 1.7.7 file was not installed. So I've chosen the ET-2710 and completed the set up but when I try and print nothing happens. When I look at the printer job queue it shows the job but stays on status "processing". Thanks for helping by the way. Any thoughts on this final hurdle?
  12. Z

    Epsom ET-2711 help

    In step 8 my model is not in the list. There is no ET- models at all.
  13. Z

    Epsom ET-2711 help

    Where do I find the PPD file(/opt/epson-inkjet-printer-escpr/ppds/Epson/Epson-ET-2710_Series-epson-inkjet-printer-escpr.ppd.gz) ?
  14. Z

    Epsom ET-2711 help

    How do I install the epson-printer-utility_1.1.1-1lsb3.2_amd64.deb ? When I extract it I have two packages, control and data. What do I do with them?
  15. Z

    Epsom ET-2711 help

    Which one do I download? epson-inkjet-printer-escpr-1.7.7-1lsb3.2.i486.rpm 3.92 MB epson-inkjet-printer-escpr_1.7.7-1lsb3.2_i386.deb 4.41 MB epson-inkjet-printer-escpr-1.7.7-1lsb3.2.x86_64.rpm 3.92 MB epson-inkjet-printer-escpr_1.7.7-1lsb3.2_amd64.deb 4.41 MB...
  16. Z

    Epsom ET-2711 help

    Possible to walk me through it? I don't really know what I'm looking at with the documentation? I'm not trying to scan yeah? I want to print.
  17. Z

    Epsom ET-2711 help

    I downloaded, extracted then double clicked the install file. I selected run in terminal and I put my password. Is this right?
  18. Z

    Epsom ET-2711 help

    OK I installed the Mint 19 64bit and when I try and print I get the following error: Could not start printer Please check your printer configuration.
  19. Z

    Epsom ET-2711 help

    Linux Mint 19.3 Tricia
  20. Z

    Epsom ET-2711 help

    Which one do I need the Mint 18 or Mint 19? And what do I do with these files once downloaded? I'm brand new to Linux sorry.
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