| Microsoft service contracts questioned |
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A new study says past delays in Microsoft Corp.'s products are causing some businesses to think twice about renewing the long-term service agreements that include rights to upgrade to future versions of its programs.
Twenty-six percent of the 61 information technology professionals surveyed by Forrester Research said they had decided not to renew their Microsoft Software Assurance agreements when they expire, opting instead to buy the software as needed.
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