| Red Hat Enterprise Linux Powers UTI Bank's CRM Applications |
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Red Hat announced that UTI Bank has successful migrated its Customer Relationship Management (CRM) applications to the Red Hat Enterprise Linux platform.
UTI Bank had decided last year to set up a state-of-the-art customer call center to eliminate the load of routine queries that branch operators had to handle. The bank also aimed at setting up a single window service with a populated knowledge base that would introduce a high degree of standardization in the replies given to customer queries.
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