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| Survey: Anger at Microsoft's new licensing |
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The new licensing program discontinued the most popular means by which businesses buy Microsoft software for desktops and back-end computer operations. Under the new programs, customers don't simply buy software and worry about upgrades in the future. Instead, they are placed in a program that commits them to upgrading every two years. According to market researcher Gartner, the program will raise prices anywhere from 33 percent to 100 percent. Microsoft has also peppered the contract with contingencies that get customers to switch to the new maintenance deals sooner rather than later.
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